Parks & Recreation Supervisor

Gateway-Services-Cdd; Fort Myers (FL); On-site; USD 55,000 - 80,000; Full time

Job summary

Gateway-Services-Cdd in Fort Myers, FL seeks a Parks & Recreation Supervisor within the Public Works Department to lead staff, plan programs, manage facilities, and ensure high‑quality service across district parks. The role requires a Bachelor’s in Recreation, 5 years of supervisory experience, US work eligibility, and the ability to work mornings, evenings, weekends, and holidays.

You will coordinate budgets, contracts, and communications, and act as liaison to the Parks & Recreation Advisory

Qualifications

• Bachelor’s degree in Recreation or related field.
• Five years of progressive supervisory experience in Parks & Recreation.
• US citizen or eligible to work in the United States.
• Ability to pass background check and drug test.
• Flexibility to work mornings, evenings, weekends, and holidays.

Responsibilities

• Oversees daily operations of District parks, recreation facilities, facility rentals, parking operations, programs, and events.
• Monitors revenue through rentals, memberships, programs, events, and services; ensures goals are met.
• Manages recreation facilities openings, closings, inspections, and customer service duties.
• Develops and enforces policies including risk management, safety, and SOPs.
• Conducts interviews, hiring, coaching, and performance evaluations per policy.
• Plans work schedules, expedites workflow, and improves efficiency.
• Oversees budgeted funds, personnel, materials, and capital projects with deadlines.
• Liaises with PRAC, coordinates updates, and communicates actions to leadership.
• Prepares monthly reports and manages documentation of department activities.
• Coordinates with recreation staff, Public Works, and contractors; handles public inquiries.

Skills

Leadership

Staff development

Budget management

Customer service

Written communication

Computer skills

Education

Bachelor's in Recreation

Tools

CivicRec

Cartegraph

SeeClickFix

Microsoft Office

SharePoint

Outlook

Excel

Job description

Purpose of Job

Under the direct supervision of the Public Works Director, this supervisory position oversees Parks & Recreation operations within the Public Works Department. Responsibilities include planning, scheduling, assigning, and reviewing staff work; overseeing recreation programs and contracts; and managing associated facilities and infrastructure, including buildings, parks, and landscaping. Although this is a hands‑on supervisory role, the Supervisor’s primary responsibility is to plan, direct, coordinate, and oversee Parks & Recreation operations and staff. The Supervisor also assists with operational duties and provides frontline coverage as needed to support service delivery. This position requires an active presence at District facilities rather than working exclusively in an office. It also requires strong organizational and computer skills, timely responses to emails and resident inquiries, and flexibility to work mornings, evenings, weekends, and holidays as needed.

Responsibilities and Reporting During an Emergency Situation

Employees in this classification will be required to report and carry out duties as directed for the duration of an emergency. Depending on the nature of the emergency, this may require working around the clock for several days on short notice.

Duties and Responsibilities

• Oversees daily operations of District parks, recreation facilities, facility rentals, parking operations, programs, and special events while supporting staff responsible for their coordination and execution.
• Monitors and maximizes revenue opportunities through facility rentals, memberships, recreation programs, events, and other District services, ensuring revenue goals are met, fees are properly collected, and resources are used efficiently.
• Assists as needed in the management of recreation facilities: openings, closings, inspections, customer service, events, and other hands‑on operational duties
• Develops, communicates, and enforces District policies and procedures including risk management, safety, standard operating procedures, and communications.
• Performs a wide variety of administrative and supervisory duties such as conducting interviews, hiring, coaching, and performance evaluations in accordance with District policies.
• Determines work procedures, prepares work schedules, and expedites workflow; studies and standardizes procedures to improve efficiency and effectiveness of operations.
• Develops, implements, tracks, and assures effective and efficient use of budgeted funds, personnel, materials, facilities, and time, including capital projects assigned by the Public Works Director; ensures all functions and programs under charge are performed within established timeline, budget, and quality parameters.
• Serves as the staff liaison to the Parks & Recreation Advisory Committee (PRAC), coordinating updates, tracking agenda items, following up on recommendations, and communicating action items to District leadership.
• Prepares various documentation regarding department activities, e.g., monthly reports, facility and program usage and progress.
• Establishes department priorities, anticipates operational needs, and coordinates assignments with recreation staff, Public Works personnel, and contractors.
• Responds to and resolves issues and inquiries from the public and participates in public meetings as required.
• Develops and maintains long‑range planning calendars, policies and procedures, and service delivery methods for recreation facilities and programs.
• Performs other duties as assigned.

Knowledge and Skills

• Strong leadership, coaching/staff development, organizational, customer service, and written and verbal communication skills, including timely email correspondence.
• Establish and maintain effective working relationships with all program participants, coworkers, Board members and the general public.
• Ability to exercise independent judgment, anticipate operational needs, and support short‑ and long‑term department goals. Knowledge of parks and recreation operations, facility maintenance, aquatic operations, and applicable safety and regulatory requirements.
• Ability to effectively present information in one‑on‑one and small group situations to customers, clients, and other employees of the organization.
• Experience managing or running recreational leagues is desirable but not required.
• Maintain a positive attitude and enthusiasm for the job.
• Use of modern office equipment, computers, electronic devices, and various programs and applications, including Microsoft Word, Excel, and Outlook.
• Proficiency with Microsoft Office, Outlook, SharePoint, CivicRec, Cartegraph, SeeClickFix, and other District software.

Education and Experience Requirements

Bachelor’s Degree from an accredited college or university in Recreation or related field and five (5) years of progressively responsible supervisory experience in Parks & Recreation Administration or any combination of education and experience which would align with government and parks and recreation experience.

Must be a United States Citizen or eligible to work in the United States.

Must successfully pass a background check and alcohol and drug test.

May be required to work hours other than the regular District hours, including nights, weekends, and holidays, and during emergency situations.

Required Licenses/Certifications

• Certified Pool & Spa Operator (CPO) or Aquatic Facility Operator (AFO) or ability to obtain within one (1) year of hire.
• First Aid/CPR or ability to obtain within one (1) year.
• Must possess a Class E Florida state driver's license with an acceptable driving record.
• FEMA ICS-100, ICS-200, ICS-700 or ability to obtain within three (3) months.
• Ladder Safety Training & Certification or ability to obtain within six (6) months.
• (FDEP) Stormwater Erosion and Sediment Inspector Certification or ability to obtain within one (1) year of employment.

Preferred Certifications

• FDOT Temporary Traffic Control (TTC) [MOT (Maintenance of Traffic)] certification or ability to obtain within one (1) year.
• Certified Parks and Recreation Professional Certification (CPRP) or ability to obtain within one (1) year.

Physical Demands

• Performance of essential functions may require exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, temperature and noise extremes, fumes, hazardous materials, heights, confined spaces, machinery, vibrations, electric currents, traffic hazards, water hazards, bright/dim light, toxic agents, disease, pathogenic substances, or animal/wildlife attacks.
• Significant standing, walking, moving, climbing, carrying, bending, and kneeling.
• Some crawling, reaching, handling, sitting, pushing, and pulling, bending, stooping, and digging.
• Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact.

The position involvesmedium physical demands, such as exerting up to 50 lbs. of force occasionally, and/or up to 20 lbs. of force frequently, and/or up to 10 lbs. of force constantly to move objects. Tasks require some unassisted lifting, carrying, pushing and/or pulling of moderately heavy objects up to 50 pounds. Tasks may require prolonged periods of visual concentration and require moderate levels of eye/hand/foot coordination.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this classification. All positions are subject to a criminal background check. A conviction in and of itself may not necessarily preclude employment. The Employer retains the right to change or assign other duties to this position.