Parking Valet - LAX Airport

Jacobsen|Daniels; Los Angeles (CA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Tips

Overtime pay

Job summary

Fly Away Valet at Los Angeles International Airport is seeking a full-time Valet Attendant to provide friendly, professional service and guide vehicles safely. Responsibilities include greeting guests, noting vehicle details, assisting with luggage, and ensuring a tidy valet area.

Requirements include a valid driver's license, 1 year in hospitality or guest service, and the ability to pass background checks. Work hours are early mornings through afternoons, with overtime opportunities and tips.

Qualifications

• Minimum 1 year in hospitality or guest service roles.
• Strong customer focus and professional presentation.
• Ability to communicate clearly with guests and team.

Responsibilities

• Greet guests and provide courteous valet service.
• Record guest information and vehicle details; secure keys.
• Assist guests with luggage and guide vehicles to parking.
• Inspect vehicles for damage and report issues as needed.
• Maintain a neat valet area and deliver excellent guest service.

Skills

Customer service

Time management

Communication

Guest service

Teamwork

Valid driver's license

Education

1 year hospitality experience

Job description

Fly Away Valet, is a division of Jacobsen|Daniels

Employment Type: Full Time

FLSA Status: Non-Exempt

Pay: $25.50/hour + Tips + Overtime

Location: Los Angeles International Airport

Available Shift: 500am - 1345pm, Thurs-Mon, Off Tues/Wed

Position Summary

The Valet Attendants are responsible for creating and maintaining a pleasant, friendly, and professional environment by acknowledging, greeting, and welcoming to the location; offering safe and efficient vehicle guidance, and active control of all parking spaces and directions in accordance with company performance standards. It is the responsibility of the Valet to perform excellent customer service and communication skills as the face of Fly Away Valet.

Requirements

• Greets arriving guests, provides courteous, efficient, and enthusiastic service for guest requesting valet parking.
• Checks and notifies guests of pre-existing damage to their vehicles.
• Records guest names, vehicle information and secures the guest keys for parking.
• Accommodates guests requiring special assistance and aid.
• Inspects vehicles for overall condition and notes any dents, missing parts, or distinguishing features.
• Identifies vehicle designated parking location and provides guest with vehicle claim check.
• Reports issues and/or potential problems which may have an impact on the security of guest vehicles and avoids traffic congestion and delays at entrances.
• Understands the legal ramifications of various actions that impact the valet service.
• Assist guests with all luggage.
• Responds to emergency situations when requested.
• Promotes and maintains the highest level of customer service to all guests while staying alert to their needs.
• Responds effectively to guest inquiries, providing excellent guest service.
• Resolves guest complaints within scope of authority; otherwise refers the matter to management. Notifies supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.
• Always keep valet area neat and tidy.
• Quotes prices for parking services for which money is received upon customer receipt.

Required Knowledge, Skills, And Abilities

• Customer focused, action oriented, and committed to excellence.
• Ability to function in a team-oriented setting and to work well on your own.
• Valid driver's license, insurable driving record history, and the ability to drive vehicle.
• Ability to pass an airport security clearance.
• Strong sense of personal motivation and responsibility.
• Excellent time management, communication, and customer service skills.
• Excellent guest service and hospitality skills.
• Strong problem solving and listening skills.

Education And Experience: Minimum 1 years in hospitality industry, including experience in guest and/or customer service (parking industry a plus).

Licensing/Certifications/Other Requirements: Valid in-state driver’s license with a clean driving record, able to pass an MVR background test.

Must be at least 21 years old.

Physical Demands

• Ability to work in the elements – heat, wind, snow, rain, etc.
• Ability to stand and walk for extended periods of time.
• Ability to bend, stoop, squat and lift frequently throughout a shift.
• Able to move luggage in and out of customer vehicles

Reporting Relationships: Position reports to the Assistant Valet Manager or Valet Manager

Salary Description

$17 - 19/hour + Tips + Overtime