Parking Services Representative

The University of Texas at Austin; Austin (TX); Presencial; USD 37 000 - 46 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health benefits

Vision, Dental, Life, and Disability保险

Paid vacation, sick time and holidays

TRS retirement with 8.25% employer匹配

403(b) Tax Sheltered Annuity and 457(b

Resumo da oferta

The University of Texas at Austin Parking and Transportation Services seeks a Parking Services Representative in Austin, TX. You will manage customer transactions, issue permits, and help enforce parking regulations to ensure access for properly permitted vehicles.

This is a full-time role with a standard schedule, comprehensive benefits, and opportunities to support campus mobility and services. Strong cash handling and communication skills are essential, and driving duties may be required.

Qualificações

• High school graduation or GED.
• Experience handling cash payments with a POS system or cash register.
• Experience providing customer service and working in a team.

Responsabilidades

• Receives cash, checks, or credit cards at a cashier's window or prepay gate, maintains a cash drawer, balances it, and prepares daily reports.
• Sells permits and parking-related items, accepts and posts payments, verifies permits, and communicates with campus departments.
• Drives UT vehicles to perform duties and may operate across campus, including garages and surface lots; strong verbal and written communication skills required.
• Performs audits of permits and access cards; assists in supervision of staff; may assume duties of supervisor in absence.
• Other related duties as assigned.

Descrição da oferta de emprego

General Notes

Parking and Transportation Services (PTS) provides the campus access, mobility, and services through policies that are customer focused, environmentally friendly, and economically sound. For more information about PTS

Job Posting Title

Parking Services Representative

Hiring Department

Parking and Transportation Services

Position Open To

All Applicants

Weekly Scheduled Hours

40

FLSA Status

To Be Determined at Offer

Earliest Start Date

Ongoing

Position Duration

Expected to Continue

Location

AUSTIN, TX

Job Details

Parking and Transportation Services (PTS) provides the campus access, mobility, and services through policies that are customer focused, environmentally friendly, and economically sound. For more information about PTS, please visit: https://parking.utexas.edu/about

You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of FAS staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to:

• Competitive health benefits (full-time employee premiums covered at 100%, family premiums at 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas, a defined benefit retirement plan, with 8.25% employer matching funds
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Robust free training access through LinkedIn Learning plus professional conference opportunities
• Tuition assistance
• Expansive employee discount program including athletic tickets
• Free access to UT Austin's libraries and museums with staff ID card
• Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards .

Must be authorized to work in the United States on a full-time basis for any employer without sponsorship.

Purpose

To articulate, reinforce, or modify behaviors as they relate to parking on the UT Campus, by enforcing the University Parking Regulations. To ensure that properly permitted vehicles can access their paid for parking spaces.

Responsibilities

• Receives cash, checks, or credit cards at a cashier's window or from a prepay gate or lot entrance. Maintains a cash drawer bank. Balances cash drawer and prepares cash out reports daily. Provide continuous, exemplary customer service.
• Completes various departmental and university forms and reports. Sells permits and other parking related items to customers. Accepts and posts payments for parking-related items and services. Checks permits to verify authorization and assists in identification of stolen or altered permits. Communicates with various departments across campus via two-way radio and/or phone for auto assistance, boot verification, and security purposes. Use of common office machines and departmental software.
• Drives UT vehicles to perform various job duties. May work in various locations across campus and must be proficient in garage, event, and surface operations. Must have strong verbal and written communication skills.
• Performs various parking related tasks. Performs daily, weekly, monthly, annual audits of permits and access cards. Compiles periodic reports. Performs related duties as assigned. General supervision over students and new cashiers. May assume duties of supervisor in his/her absence.
• Other related functions as assigned.

Required Qualifications

High school graduation or GED. Experience with large-scale receipt, disbursement and recording cash payments, or as a cashier handling cash transactions. Experience using a personal computer, and with clerical functions. Experience participating as a team member, providing excellent customer service. Experience completing reports, maintaining database records and maintaining files. Must have professional demeanor, show attention to detail, have reliable transportation, and display punctual, dependable attendance.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

The above experience gained in a University department or large-scale parking environment.

Driving Required

This job requires a class "C" operator's driver's license. The applicant selected must provide a current three-year driving record from the current state of residence. If not currently a Texas resident, a Texas driver's license must be obtained within 30 days of becoming a Texas resident. Employees who are required to have a CDL are subject to drug and alcohol testing (pre-employment, post-accident, reasonable suspicion, random, return-to-duty, and follow-up drug and alcohol testing).

Salary Range

$41,600, + depending on qualifications, paid overtime

Working Conditions

• Generally standard office conditions
• Uniforms and/or personal protection equipment (furnished)
• May work in all weather conditions
• May work in extreme temperatures
• May work around electrical and mechanical hazards
• Repetitive use of a keyboard at a workstation
• Use of manual dexterity
• Climbing of stairs
• Driving a vehicle or cart
• Lifting and moving

Work Shift

Monday - Friday, 7:30am - 4:30pm

Required Materials

• Resume/CV
• 3 work references with their contact information; at least one reference should be from a supervisor
• Letter of interest

Employment Eligibility

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

Retirement Plan Eligibility

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

Background Checks

A criminal history background check will be required for finalist(s) under consideration for this position.

Equal Opportunity Employer

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

Pay Transparency

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Employment Eligibility Verification

If hired, you will be required to complete the federal Employment Eligibility Verification I‑9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

E-Verify

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

Compliance

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.