Parking Regulation Officer

Pho Prime, LLC; Chicago (IL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health coaching & resources

EAP program

Paid training

Uniform provided

Pay Activ - earned wages access

Job summary

LAZ Parking Chicago, LLC is seeking a Parking Regulation Officer to enforce local parking ordinances, issue citations, and resolve customer disputes. The role involves outdoor patrols on foot or by bicycle and detailed input into handheld devices.

The ideal candidate will be comfortable working outside through seasonal weather and have strong customer service experience and street knowledge. Competitive hourly pay and full-time scheduling accompany benefits.

Qualifications

• High School graduate or equivalent.
• General knowledge of streets and directions is required.
• A minimum of 1 year of outdoor work experience is required.
• Experience operating a bicycle is required.

Responsibilities

• Monitor vehicles violating city ordinances and issuing citations in accordance with post regulations by following an assigned route on foot or by bicycle.
• Bike and/or walk for long periods of time in a variety of weather conditions.
• Screen for parking placards and permits for special privileges within approved areas.
• Resolve customer complaints per policies and procedures.
• Upload a handheld computer to obtain current information required for work daily.
• Maintain and care for all company-issued equipment.

Skills

Outdoor work

Bicycle operation

Customer service

Attention to detail

English proficiency

Education

High School diploma

Tools

Ticketing device usage

Job description

Parking Regulation Officer LAZ Parking Chicago, LLC

Address Chicago, IL, US

Compensation $18.75/hour

Schedule Full time

Job Type Customer service plus operations

Description

Pay: $17.80/hour

Schedules: Full Time, Schedule Varies

About Us:

Here at LAZ Parking, we often say, it’s not what we do, it’s the way we do it. We are more than just the fastest growing and largest privately held parking company in the country, we believe that the work we do and how we treat people can really make a difference.

The Spirit of the Position:

The Parking Enforcement Agent provides operational support by enforcing local parking ordinances, creating, and issuing parking tickets, and resolving customer disputes. Our ideal candidate will pay close attention to detail when inputting information into our handheld ticketing devices, have excellent customer service experience, and be comfortable working outside in the seasonal elements.

Principal Job Duties:

• Monitor vehicles violating city ordinances and issuing citations in accordance with post regulations by following an assigned route on foot or by bicycle.
• Bike and/or walk for long periods of time in a variety of weather conditions.
• Screen for parking placards and permits for special privileges within approved areas.
• Resolve customer complaints per policies and procedures.
• Upload a handheld computer to obtain current information required for work daily.
• Maintain and care for all company-issued equipment.
• Other related duties as assigned.

Education:

• High School graduate or equivalent.
• General knowledge of streets and directions is required.
• A minimum of 1 year of outdoor work experience is required.
• Experience operating a bicycle is required.

Experience:

• General knowledge of streets and directions is required.
• A minimum of 1 year of outdoor work experience is required.
• Experience operating a bicycle is required.

Skills:

• Ability to handle challenging and, at times, emotionally charged situations.
• Ability to follow bicycle safety rules and regulations on the road during the day and at night.
• Ability to drive a motor vehicle for work is NOT required.
• Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude).
• Ability to work independently and multi-task.
• Ability to interpret policies, procedures, and standard business practices.
• Ability to speak, read, and comprehend the English language.

Physical Demands:

- Willingness to work in the elements– heat, wind, snow, rain, etc.- Ability to lift, push and pull at least 50-lbs.- Ability to stand, walk and run for extended periods of time.- Ability to bend, stoop, squat and lift frequently throughout a shift.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

• Team Atmosphere
• Pay Activ - On-demand access to earned wages; get up to 50% of your earned wages immediately!
• Paid training: No experience? We have you covered!
• Free company uniform

The following programs are available to help support you,freeof charge.

• Health Coaching & ResourcesOne-on-one health coaching is available to all employees whether you enroll in LAZ Benefits.
• Employee Assistance Program (EAP)you and eligible household members have 24/7 access to confidential counseling.

Additional Full-Time Benefits:

• 401k
• Paid time off
• Short Term & Long-Term Disability

*After six months of employment, working at least 25 hours, on average, per week - part-time employees are eligible for fulltime benefits.

FLSA Status:Non-Exempt; non-tipped

LAZ is an equal opportunity employer. We are an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions, and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, and local laws and ordinances. We make all employment decisions, including, but not limited to, recruiting, hiring, training, and promoting our employees and administering our personnel policies, without regard to protected characteristic in accordance with applicable federal, state, and local laws and ordinances. We are dedicated to ensuring that all decisions regarding personnel are in accordance with our principles of equal employment opportunity.

This Employer participates in E-Verify.