Parking Operations Supervisor (Part-Time)

City of Hollywood, Florida; Hollywood (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

The City of Hollywood is seeking a Parking Operations Supervisor to oversee daily operations of parking staff, manage enforcement activities, and ensure high service standards. This role requires effective supervision and communication skills, along with a commitment to maintaining public safety and service quality. The ideal candidate will have a strong background in parking operations and be certified as a Parking Enforcement Specialist.

Benefits

Low cost health insurance

4-Day Work Week

Generous Paid Time Off

Federal Student Loan Forgiveness Program

Qualifications

• Two years of experience in Parking Operations required.
• Certified by the State of Florida as a Parking Enforcement Specialist.

Responsibilities

• Supervises parking staff and oversees garage operations.
• Investigates complaints and issues citations for violations.
• Tracks meters and prepares management reports.

Skills

Supervision

Communication

Problem Solving

Education

High School Diploma or GED

Associate’s Degree

Tools

Parking Enforcement Software

Job description

Please note: Flexibility is a must and this position will be working between 32 to 36 hours weekly.

Come to a City that Builds Careers! As one of the largest cities in Broward County, the City of Hollywood provides an energetic, innovative and collaborative work environment for its employees. Want Top Notch Insurance? We offer low cost health insurance giving you the best value - Medical, Dental, Vision and Flexible Spending Plans. Need Work Life Balance? We have got you covered with a 4-Day Work Week and an Award Winning Wellness Program. And We Don’t Stop There. The City of Hollywood provides a generous Paid Time Off Program inclusive of 13 Paid Holidays, Vacation Leave, Personal Leave, and Sick Leave. Repaying Student Loans? Employees at the City with 10 years of public service and on-time payments qualify for the Federal Student Loan Forgiveness Program. Let’s Partner Together and Come Grow with the City of Hollywood. Apply Now! For more information about this position and our competitive pay, benefits package and pension plan, refer to this job posting or our City website at https://www.governmentjobs.com/careers/hollywoodfl.

JOB SUMMARY:

Under the general supervision of the Parking Operations Manager, who holds the incumbent responsible for the attainment of desired goals, the Parking Operations Supervisor is responsible for the daily supervision of staff from garages, enforcement, meter repair/collections, and main office. The supervisor oversees the parking staff within his/her area of responsibility. Plans, organizes and supervises the work of these employees, by personal observation and review of records, in a manner conducive to full performance and high morale. Makes recommendations regarding hiring, discipline, and promotion of subordinates, provides input to Supervisors concerning employees’ performance; recommends leave and overtime; establishes work procedures; and expedites work. Work frequently demands the making of independent decisions.

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Supervises employees on a regular basis engaged in providing maintenance, enforcement, meter repair/collections and cashiering services.
• Oversees and monitors garage operations, including maintenance of all garages as well as enforcement within garages.
• Coordinates any special tasks or events and tasks with other departments as needed. Oversee appropriate event signage is printed and installed. Coordinate special event setup.
• Provides management with reports pertaining to the number of citations, officer productivity, appeal results, etc.
• Investigates and responds to complaints about Enforcement Officers; signs, areas, unsafe conditions, etc. in person, by phone or by correspondence.
• Reviews documentation and provide input for determination of Citation Appeals.
• Provides testimony in court regarding parking violations and appeals.
• Issues citations for violations of City Code.
• Tracks meters and parts sent to other locations for repairs.
• Reviews invoices and recommends payment.
• Oversees the collection of money, counting of coin and currency and preparation of bank deposits.
• Inputs collection data and prepares reports.
• Assists in processing payroll.
• Provides input on hiring, evaluation, promotion and termination of employees, or makes related recommendations that are given particular weight.
• Maintains inventory and orders supplies and parts as needed
• Performs revenue control activities including monetary audits, cash handling, account reconciliation, and overages/shortages tracking.
• Collects data and prepares management reports on cashiering operations including revenue and statistical reports.
• Creates staff schedules, assigns work and assures adequate coverage.
• Assists with traffic control in and around public parking garages.
• Must effectively and positively represent the City in delivering and performing work with colleagues and clients, irrespective of gender, race, religion, age, disability, political affiliation or belief, or sexual orientation.
• Must establish and maintain effective and professional relationships with work colleagues, supervisors and managers.
• Performs related work as required for this position description only

EDUCATION/EXPERIENCE:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required:

High School Diploma or GED, plus two (2) years of experience in Parking Operations. Certified by the State of Florida as a Parking Enforcement Specialist.

Preferred:
Associate’s Degree, plus four (4) years of experience in Parking Operations.

Additional education and experience or an equivalent combination of training and experience may be substituted for the above requirements.

CERTIFICATES, LICENSES, REGISTRATIONS:

• State of Florida Certified Parking Enforcement Specialist
• Valid Driver’s License: With proof of automobile insurance
• Background Check: Must have an acceptable background record
• Driving Abstract: Must have an acceptable driving record

Examination:Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: written examination, performance examination, education and experience evaluation, oral examination and/or other job related examinations.

You will be notified of the time and place of your examination when you file or later by mail. A passing grade is required on each part of the process. Repeated participation in any examination for which the same test is used is limited to once every 6 months. Your examination results will be sent by email as soon as possible after the grading is completed.

Final passing grades are used to determine a candidate's position on the eligibility list of successful candidates. Departments fill vacancies from this list. The top three names are considered for each vacancy unless otherwise modified. Those not appointed are returned to the eligibility list for further consideration in accordance with the Civil Service Ordinance. Your name will remain on a register for one year for open competitive examinations and two years for closed competitive except where labor contract conflicts.

Your name may be removed from an eligibility list prior to one year according to Hollywood's Civil Service Ordinance or labor contracts. Your eligibility may be cancelled if you refuse a position or if you are not available for work. You are responsible for notifying the Employment Office, in writing, of any change in your address or telephone number.

Special Accommodation and Communication Needs:The City of Hollywood provides necessary reasonable accommodation in the examination process upon request to persons with disabilities. Such requests must be madePRIORto any scheduled examination.

Veteran's Preference:The City values the service that veterans and their family members have given to our country, and as such, proactively recruits and hires veterans and qualified spouses to the greatest extent possible. Certain servicemembers and veterans, and the spouses and family members of such servicemembers and veterans, receive preference and priority, and certain servicemembers may be eligible to receive waivers for postsecondary educational requirements. To obtain veteran's preference, candidates MUST submit a copy of separation papers (DD214) and meet eligibility requirements as stipulated by the Florida Statutes. For additional information, please refer to theFlorida Department of Veterans' Affairs.

All successful applicants will be required to pass an extensive background which may include criminal history searches, driving history checks, credit report, courthouse searches, education verification, employment verification, professional license verification, or other search methods as deemed necessary for the position. In addition, the applicant will be required to undergo a medical examination, which may include a drug screening, prior to appointment.

EMPLOYMENT OF RELATIVES:The City of Hollywood has an Ordinance which regulates the employment of relatives of City employees. Effective January 28, 2008, a relative may only be hired under the following additional conditions:

• The relative must have competed in an appropriate examination process as determined by Human Resources and be placed on a civil service eligibility list;
• The relative must be among the top three ranked candidates available on the certified eligibility list unless expanded by the Civil Service Board;
• The Department or Office Director and the Director, Human Resources must demonstrate that it is in the best interests of the City of Hollywood to hire the relative of a public officer or employee.

As of 12/15/2005 the City will require all newly hired employees to sign an affidavit affirming non-usage of tobacco or tobacco products within the last yearprior to submission of application and will continue to be a non-user of tobacco products throughout employment with the City of Hollywood.

REASONABLE ACCOMMODATION: The Employment Office will make reasonable efforts in the examination and workplace to accommodate persons with disabilities. Please advise Human Resources of special needs by calling [phone].

All applicants receive consideration for employment regardless of race, color, religion, gender, national origin, age, abilities, marital status, political affiliation, familial status, sexual orientation, pregnancy, or gender identity and expression (except as limited by law, Personnel Rules, Collective Bargaining Agreements, or bona fide occupational disqualifications).

The City of Hollywood is an Equal Opportunity / Equal Access Employer.