Parking Operations Manager

Propark; New York, San Jose (NY, CA); On-site; USD 62,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Parking Operations Manager, where you will lead a dedicated team in providing exceptional parking services. This role offers the opportunity to develop your management skills while fostering a positive environment focused on customer satisfaction. With a competitive salary and potential for bonuses, you will thrive in a culture that values growth and inclusivity. Enjoy fantastic perks like free parking and generous time off, all while contributing to an industry leader committed to excellence and innovation. If you're ready to take your career to the next level, we want to hear from you!

Benefits

Free Parking

Generous Time Off

Career Growth Opportunities

Medical Benefits

Dental Benefits

Vision Benefits

Employee Assistance Program

Incentive Bonus Potential

Qualifications

• Experience in parking operations, management, and customer service is essential.
• Strong leadership skills with a focus on team development and client relations.

Responsibilities

• Oversee parking operations, including self-parking and valet services.
• Manage employee schedules and ensure customer satisfaction.

Skills

Management Experience

Customer Service

Hospitality Focus

Communication Skills

Organizational Skills

Microsoft Office

Problem-Solving

Education

Bachelor's Degree in Business

Tools

ADP

Job description

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Park your career here, with Propark Mobility!

Parking Operations Manager

Salary Range: $62,000-$70,000 Commensurate with Experience, plus Incentive Bonus Potential

Work Modality: On Site

Schedule: Full-time, Day Shift

Location: Brooklyn, NY

Applications will be accepted until job is closed.

Ideal Experience:

• This position is responsible for all aspects of the operation, including self-parking, and valet services, as well as overseeing your location team. The ideal candidate will have previous parking industry experience, with a hospitality focus also being a top asset.
• Progressive management experience with front-line team oversight.
• Established experience with scheduling and payroll is a plus.
• Bachelor’s degree with a concentration in business is helpful but not required.

Skills and Abilities we are searching for:

• You are a motivated individual willing to take on new challenges, with management experience in the Parking, Customer Service, and/or Hospitality Industries.
• You are a “roll-up-the-sleeves and get-stuff-done” type of person who is organized, honest and thoughtful.
• Your friends describe you as trustworthy, loyal and dependable.
• You are self-sufficient, resourceful and decisive.
• You see a challenge as an opportunity and are looking for a position with a chance for growth.
• You have a flexible schedule meaning that the position may require working weekends and holidays.
• You have impeccable conversational and written communication skills.
• You have an exceptional way with people and you achieve extraordinary results.
• Excellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP.

What We Offer: Compensation and Benefits:

• Fantastic opportunities for career growth - we always look to promote from within first!
• Free Parking!!*
• Competitive salary that is commensurate with experience, plus incentive bonus potential.
• Very generous time off allowances - holidays, vacation, wellness and an extra day off for your birthday!
• Priority driven culture that is supportive, engaging, empowering and celebratory.
• A company that values diversity, inclusion, and belonging.
• The ability to work in a fun and progressive environment in which everyone is provided with strong direction and then empowered to complete their objectives.
• Learning opportunities through our internal training program - Propark Think
• Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7.

Who We Are:

We make each day great - together. We create an exciting work atmosphere with a culture that is focused on supporting and celebrating each other. Our team members enjoy a positive work environment that is deeply committed to our simple driving goal: create the perfect parking moment for every guest.

Propark Mobility is an industry leading company that began with one lone lot in Hartford, CT in 1984. Today we boast over 750+ locations throughout the U.S. and are on a 5-year plan to quadruple our size!Are you ready to park your career here? We have lots of opportunities ahead!

As Account Manager, you will:

• Develop and train supervisors and line-level employees.
• Review and approve work schedules to ensure adequate coverage while minimizing expenses.
• Develop and maintain strong client relations and attend client meetings.
• Assist supervisors in handling customer complaints and day-to-day operational issues.
• Manage and submit employee, operations, and payroll reports.
• Oversee the customer service program to ensure customer satisfaction.
• Develop budgets and monitor financials to meet business goals.
• Review and evaluate audits to ensure integrity of revenue control.
• Ensure compliance with company policies and procedures, as well as those of our client.
• Respond to operational issues when needed (at times, after normal business hours).
• Maintain the highest professional and ethical standards for both our organization and our client.

Are you ready to park your career here?

Apply today!

We can't wait to meet you!

*** Free parking while working at your assigned Propark location(s).

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.