Parking Lot Concierge & Customer Support

Ace Parking Management; Seattle (WA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Vacation/Sick for full-time and part-t

Holiday for full-time and part-time

Compensation range: $21.30-$23.00 per/

Job summary

ACE Parking is seeking a Lot Attendant in Seattle to greet customers, assist with parking, and ensure the lot runs smoothly in a fast-paced environment.

Responsibilities include monitoring garage performance, keeping records, directing traffic during peak hours, and maintaining cleanliness and safety. The role emphasizes customer service, teamwork, and reliability, with hourly pay of $21.30–$23.00 and benefits for full-time and part-time employees.

Qualifications

• The ideal candidate has a passion for logistics and people.
• High school diploma or equivalent is required.
• Strong communication and interpersonal skills are essential.
• Ability to work in various weather conditions is required.

Responsibilities

• Assist supervisor in monitoring garage performance, cleanliness, and other areas of operation.
• Keep accurate records of daily activities, manage vendor log, delivery vehicle access, and any issues.
• Monitor the parking facility and loading dock operations to ensure the safety and security of all individuals and their vehicles.
• Ensure that all vehicles are parked in an orderly and safe manner and perform routine vehicle car counts.
• Assist with traffic control during peak hours.
• Greet guests warmly and professionally, establishing a positive first impression.
• Provide clear directions and information on parking rates and payment options.
• Report any security concerns, incidents, maintenance issues or any damage to the appropriate authorities or management.
• Monitor, track, and enforce parking regulations and policies, report violations to the garage manager and/or supervisor.
• Assist fellow team members, security, building management, and/or engineering during busy periods or when needed, promoting a sense of unity and cooperation.
• Greet customers, delivery drivers, vendors, guests, and building employees with a friendly and helpful attitude, assisting them with their parking needs.
• Keep parking lots, loading dock, and surrounding areas clean and free of debris including oil spills, water, ice, and snow.
• Offer exceptional service by going the extra mile to assist customers with their needs.
• Offer assistance with parking and directions as needed.
• Maximize profitability by providing exceptional customer service.
• Perform routine maintenance tasks, such as cleaning and clearing debris from parking areas and walkways.
• Assist with garage operations such as checking and resolving parking equipment failures, maintain and restock equipment, manage inventory, etc.
• Report any equipment malfunctions or maintenance needs for timely repairs.

Skills

Strong communication and interpersonal

Ability to work in various weather

Education

High school diploma or equivalent

Job description

ACE Parking is seeking a Lot Attendant in Seattle to greet customers, assist with parking, and ensure the lot runs smoothly in a fast-paced environment.

Responsibilities include monitoring garage performance, keeping records, directing traffic during peak hours, and maintaining cleanliness and safety. The role emphasizes customer service, teamwork, and reliability, with hourly pay of $21.30–$23.00 and benefits for full-time and part-time employees.