Parking Lot Attendant| Part-time| PPL Center

Oak View Group; Allentown, City of Syracuse (Lehigh County, NY); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player in venue management is seeking a dedicated Parking Attendant to enhance guest experiences at a premier event venue. This role involves overseeing daily operations in a busy parking garage, ensuring a smooth flow of traffic, and providing exceptional customer service. Ideal candidates will be friendly, possess strong problem-solving skills, and be able to work both independently and as part of a team. Join a diverse and inclusive environment that values every voice and contributes to the vibrant world of live events. If you're looking for a role that offers flexibility and the chance to make a positive impact, this is the perfect opportunity for you.

Benefits

401(k) savings plan

401(k) matching

Qualifications

• Must be at least 18 years of age with reliable transportation.
• Prior parking experience preferred but not required.

Responsibilities

• Manage entrance and exit of guests and employees in the parking garage.
• Provide excellent customer service and venue information.
• Monitor parking lots for safety and security.

Skills

Customer Service

Problem Solving

Interpersonal Skills

Multi-tasking

Effective Communication

Education

High School Diploma or Equivalent

Tools

Park Mobile App

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Overview

The Parking Attendant is responsible for managing the daily operations and event day operations within PPL Center’s Orange Deck parking garage. The Parking Attendant will be the first point of contact in providing a memorable first impression for all guests and employees by providing direction and answering any questions guests may have.

This role will pay an hourly wage of $14.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities

• Control/monitor entrance and exit of all guests and employees in and out of the parking garage
• Provide all guests a positive first impression by offering excellent customer service
• Be familiar with Park Mobile app and other applicable software
• Address all problems and concerns in a timely manner
• Keep all traffic flowing both in and out of the parking lots
• Monitor parking lots for safety and security of guests, employees and vehicles
• Provide guests with directions and other venue information
• Direct guests and employees to available parking spaces while maximizing the amount of vehicles per lot
• Direct guests on how to properly pay or use parking vouchers
• Maintain a neat and clean appearance during all scheduled shifts

Qualifications

• Must be at least 18 years of age
• Must have reliable transportation
• Prior parking experience strongly preferred but not required
• Maintain composure in stressful situations
• Ability to problem solve efficiently
• Must be polite, friendly and possess excellent interpersonal skills
• Ability to multi-task
• Must be able to work independently with minimal supervision and as part of a team
• Must be able to stand or walk constantly for an extended length of time
• Must be able to work indoors and outdoors in all weather conditions
• Effective oral communication and writing skills
• Ability to lift a maximum of 25 pounds without assistance

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.