Parking Guest Attendant - Cashier

The Parking Spot; Charlotte (NC); On-site; Part time

Job summary

A leading airport parking company is seeking Parking Guest Attendants to provide exceptional service to guests during check-in and check-out. Ideal candidates will have a background in customer service and a passion for hospitality. This part-time role offers flexible weekend hours and competitive pay, along with opportunities for bonuses and benefits for eligible employees.

Benefits

Employee Ownership Program

Medical, Vision, Dental, Life Insurance

401(k) Plan Benefits

Paid Time Off

Vacation Pay

Paid Holidays

Training and Professional Development

Qualifications

• Previous customer service experience preferred.
• Ability to verbally communicate clearly in English.

Responsibilities

• Welcome and greet each guest in a friendly manner.
• Assist customers using mobile devices.
• Keep all work areas neat and clean.

Skills

Customer Service

Communication

Education

High School Education

Tools

Apple Technology Products

Kiosk Systems

Job description

Since its inception, The Parking Spot has made superior airport parking experiences easy and affordable by focusing on hospitality. Now with more than 25 years in business, The Parking Spot has cemented itself as the leading near-airport Parking Company with 40+ locations at 28 airports, over 2,000 employees nationwide, and two strong brands – The Parking Spot and Park ‘N Fly by The Parking Spot.

Our Parking Guest Attendants (PGAs) play an essential role in our operation; providing the highest level of service to our guests during check-in and check-out. If you share our values for team, people, and service, we encourage you to apply!

Pay Rate: $13.50/hour with regular bonus opportunities.

Weekly Schedule:

• Part Time
• Saturday & Sunday - 6am - 2pm & 2pm - 10pm

What We Offer:

• Participation in and financial benefit from our shared employee ownership program
• Immediate conditional job offers after successful interview and background check
• Great tips and regular bonus opportunities for those who are eligible
• For those who are eligible to enroll: Medical, Vision, Dental, Life Insurance, EAP, and 401(k) plan benefits
• For those who are eligible: Paid Time Off, Vacation Pay, and Paid Holidays
• Training and professional development opportunities

Key Responsibilities of Parking Guest Attendants:

• Welcome and greet each guest in a friendly and professional manner
• Provide quick and pleasant assistance supporting guests at exit and entry lanes
• Answer telephones and assist customers using mobile devices while using our services
• Partner with all team members to provide the best guest experience
• Keep all PGA work areas neat and clean
• Assist and educate guests on TPS Spot Club Program and inquiries
• Fill water cooler
• Perform additional duties as reasonably requested by Management

Knowledge, Skills, and Experience of Parking Guest Attendants:

• High school education or equivalent
• Previous customer service experience preferred
• Ability to verbally communicate clearly in English
• Ability to operate Apple technology products including iPhone, iPad tablets
• Comfortable using kiosk systems and adapting to IT upgrades and changes
• Ability to work in inclement weather and stand for most of the shift

At The Parking Spot, we don’t just accept difference - we celebrate it. We believe a diverse, inclusive, and equitable company is one where all employees, partners, and customers are supported and valued. We stand against racism and discrimination in any form and are committed to fostering an environment of respect, learning, and growth.

Qualifications

Skills

Behaviors

Motivations

Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For more information, review the Know Your Rights notice from the Department of Labor.