Parking Events Supervisor - Downtown Milwaukee, WI (2842)

Interstate Parking Company; Milwaukee (WI); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with employer match

Opportunities for career advancement

Job summary

Interstate Parking Company is seeking a results-oriented team member in Milwaukee, WI to assist with our Events Team's daily operations. This full-time role involves managing event parking, ensuring exceptional customer service, and developing staff.

The ideal candidate possesses strong communication, problem-solving abilities, and is flexible in a dynamic work environment. A comprehensive benefits package, including medical and 401(k), along with opportunities for career advancement are offered.

Qualifications

• Outgoing personality with excellent communication and customer service skills.
• Must be able to multi-task and work in all weather conditions.
• Minimum age of 25 to drive for Interstate Parking per insurance carrier requirements.

Responsibilities

• Manage and oversee Interstate’s parking operations for event parking.
• Ensure customers and clients receive exceptional customer service.
• Hire, manage, train, schedule staff of customer service team members.

Skills

Excellent communication skills

Customer service skills

Proactive problem-solver

Organization

Flexibility and multitasking

Education

High school diploma or equivalent

Tools

Office applications

Web-based applications

Mobile apps

Job description

We are currently looking for a results-oriented team member to assist with the daily and event operations of our Events Team at all parking locations. In this role, you’ll work directly with an operations team made up of managers, supervisors, cashiers, and traffic directors to create a world-class customer experience for our clients and guests.

Job Details

Location: Downtown Milwaukee, WI
Position Type: Full Time

Responsibilities

• Assist in the management and oversight of Interstate’s parking operations for event parking at multiple locations.
• Ensure customers and clients receive exceptional customer service.
• Develop, implement, and supervise event parking operations and procedures within budget, operations plan, and brand guidelines.
• Hire, manage, train, schedule, and develop a staff of customer service team members.
• Monitor facilities for cleanliness, signage, safety, and compliance with company standards.

Qualifications

• Outgoing personality with excellent communication and customer service skills.
• Independent, proactive, problem-solver who demonstrates empathy and integrity.
• Focused, organized, flexible, and detail oriented.
• Must be able to multi-task and work in all weather conditions.
• Minimum age of 25 to drive for Interstate Parking per insurance carrier requirements.
• Valid Regular Driver’s License with a clean driving record.
• Proficient with Office, web-based applications, and mobile apps.
• Relevant experience in parking, events, operations, hospitality, or customer service.
• Experience scheduling full-time and part-time team members.
• High school diploma or equivalent.

Benefits

• Comprehensive benefits package including medical, dental, vision, and 401(k) with employer match.
• Diverse and collaborative culture that is fun, team-focused, and engaging.
• Highly competitive pay.
• Opportunities for career advancement within a national footprint.

Schedule

Full-time, open availability to include evenings and weekends.