Parking Event Supervisor - Downtown

Ilitch-Sports-Entertainment; Detroit (MI); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Olympia Development Parking is seeking a Parking Event Supervisor to oversee parking attendants, direct traffic, and guide guests during events. The role prioritizes safety, efficiency, and excellent customer service in outdoor venue environments.

Responsibilities include directing ingress/egress, scanning passes, informing policies, and coordinating cones and signage. Availability for evenings and weekends is required, with outdoor work in varying weather conditions.

Qualifications

• Minimum 2 years’ experience as parking attendant.
• Valid Michigan Driver’s License with good driving record.
• Understanding of venue layout, particularly parking areas and exits.
• Excellent verbal communication skills.
• Ability to stand for at least 4 hours.
• Ability to bend/twist and lift/move up to 15–20 pounds.
• Must be able to work outside in varying weather conditions.
• Available for nights and weekends.

Responsibilities

• Direct parking attendants during ingress and egress.
• Monitor attendants to ensure tasks are completed and policies followed.
• Ensure a high level of customer service.
• Greet guests on entry.
• Assist guests by scanning parking passes.
• Direct guests to the correct parking areas.
• Inform guests of policies on tailgating, items allowed, and exits.
• Direct traffic flow in and around venue parking areas.
• Provide a safe environment by notifying appropriate personnel.
• Place traffic cones before events and remove after streets clear.
• Install and remove signage before/after events.
• Monitor parking lot locations and report to the manager.
• Notify guests of current parking fees when applicable.

Skills

Parking attendant experience

Michigan driver's license

Good driving record

Verbal communication

Outdoor work

Physical stamina

Evening and weekend availability

Supervisory experience (preferred)

Job description

Job Summary:As a Parking Event Supervisor, you'll be responsible for instructing parking attendants, directing traffic, helping guests enter and exit the facilities and maintaining a clean and safe environment for all guests and employees within parking areas. Events are typically held on evenings and weekends.Key Responsibilities:Direct parking attendants during ingress and egress.Monitor parking attendants to make sure they complete all tasks and follow all company policies and procedures.Ensure parking attendants are providing a high level of customer service.Greet guests upon entry.Assist guests by scanning parking passes.Direct guests so they park in the appropriate area.Inform guests of current policies and procedures regarding tailgating, items allowed within the venue, and exits.Direct the flow of traffic entering, exiting, and within the venue parking areas.Provide a safe and clean environment by notifying the appropriate personnel.Place traffic cones prior to the event, before egress and remove after the streets have cleared.Install and remove signage prior to and after events,Monitor parking lot locations and report to manager.Notify guests of the current parking fee (when applicable).Address guest concerns.Required Knowledge, Skills and Abilities:Minimum 2 years’ experience as parking attendant.Maintain a valid Michigan Driver’s License with good driving record.Maintain understanding of venue layout, particularly the parking areas and exits.Excellent verbal communication skills.Ability to stand throughout the duration of a scheduled shift (minimum 4 hours).Ability to bend or twist at the waist to reach and move items at ground level (typically traffic cones or parking signs).Ability to lift of move up to 15-20 pounds with no restrictions.Must be capable of working outside in a variety of environmental conditions (heat, cold, humidity, high wind, snow, or rain).Be available to work scheduled events as needed (includes nights and weekends).We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.Preferred Knowledge, Skills and Abilities:Prior supervisory experience preferred.The above is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement of all supplemental duties, responsibilities or nonessential requirements. The Company has the right to change, modify, suspend, interrupt or cancel in whole or in part any job functions outlined in a job description at any time and without advance notice to the colleague.All items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Olympia Development Parking.Olympia Development Parking is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.The Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.