Parking Enforcement Officer

Montana State University Billings; Billings (MT); On-site; USD 21,000 - 24,000; Full time

Job summary

Montana State University Billings is seeking a Parking Enforcement Officer to promote compliance with campus parking rules through education and enforcement. The role involves foot and vehicle patrols, issuing citations, and managing parking software systems (T2/Banner) while assisting with events and motorist support.

The position operates under the University Police Department with training for student workers and collaboration with multiple campus units.

Qualifications

• Must pass an in-depth background investigation prior to final employment offer
• Must possess and maintain the ability to give credible testimony in a court of law
• Must demonstrate excellent verbal and written communication skills
• Ability to remain calm in stressful situations
• Knowledge of MSU Billings policies and procedures
• Experience with computers and software systems

Responsibilities

• Assist University Police Officers on calls for service and coordinate with other agencies as appropriate
• Identify safety concerns and repair needs for university grounds and parking lots
• Monitor Closed Circuit Surveillance Cameras
• Issue citations for observed violations of university parking regulations
• Operate T2 and Banner parking software systems
• Maintain accurate records and storage systems and assist with lot surveys and reports
• Supervise student workers and assist with hiring/training of student ticket writers
• Assist with setup for special events, construction, or emergencies
• Provide motorist assistance and community engagement around parking services

Skills

Computer literacy

Verbal communication

Written communication

Problem solving

Attention to detail

Education

High school diploma or GED

Tools

T2 handheld computer

Banner

Microsoft Office

Job description

Please see Special Instructions for more details.

Applicants will be reviewed and Interviewed on an ongoing basis after the screening date.
The screening date begins 10 calendar days after a position is posted on the employment
website.
Applicants must be currently authorized to work in the United States on a full‑time basis without the need for employer sponsorship now or in the future.

Position Information

NBAPOSN Title

Working Title

Working Title Parking Enforcement Officer

Brief Position Overview

The Parking Enforcement Officer position is located at the University Police Department. The principal focus of the Parking Enforcement Officer is to promote compliance with university parking regulations through fair and consistent education and enforcement. Parking Services and the University Police Department accomplish this goal by promoting and publishing University parking regulations; displaying appropriate regulatory signage; providing convenient access to purchase required permits for University students, faculty and staff; issuing citations and collecting fines for observed violations; providing an impartial appeals process; and maintaining accurate records.
Under the supervision of the University’s Chief of Police, or their designee, the Parking Enforcement Officer conducts foot and vehicle patrols of university parking lots in order to enforce campus parking regulations and ensure a safe parking experience on campus. Some of the duties will include patrolling campus parking areas; issuing citations; training and instructing student ticket writers and officers on the use of the T2 handheld computer and parking management software; provide information about the university to visitors; routinely work assignments to assist with parking for special events and athletic events; and provide motorist assistance.
It is expected that the person holding this position will meet or exceed the requirements listed in the duties and responsibilities.

Position Number

Department

Department University Police

Division

Division University Police

Appointment Type

Appointment Type Classified

Contract Term

Contract Term Fiscal Year

Semester

If other, specify From date

If other, specify End date

FLSA

Union Affiliation

Union Affiliation Exempt from Collective Bargaining

FTE

FTE .475

Benefits Eligible

Benefits Eligible No

Compensation

Salary Salary range of $15.18 to $17.18 hourly, commensurate with experience, education, and qualifications

Contract Type

If other, please specify

Recruitment Type

Recruitment Type Open

General Statement

Duties and Responsibilities

University Police and Safety:

• Assist University Police Officers as requested on calls for service and coordinate with other agencies as appropriate; i.e. traffic direction (special events/accident scenes), building locks and unlocks, vehicle unlocks and jumpstarts
• Identify and report safety concerns and repair needs for university grounds and parking lots.
• Monitor Closed Circuit Surveillance Cameras
• Report damage or acts of vandalism, unruly behavior, and hazards to appropriate personnel
• Provide assistance to the University Police Department Administrative Associate in ordering safety related items as needed
• Use of appropriate University Police Department issued equipment to include battery booster packs, jumper cables, tow straps, jacks, and lockout tools to provide motorist assistance.
• Safely and legally operate

Parking Compliance:

• Conduct foot and vehicle patrols of university parking lots
• Monitor parking lots, the university parking garage, and designated parking areas to ensure compliance with university parking rules and regulations
• Issue appropriate citations for observed violations of university parking regulations
• Identify vehicles requiring impound/tow and initiate the process
• Appropriately and accurately utilize the T2 parking software system
• Maintenance, oversight, data entry, uploads and user management of handheld enforcement devices
• Assist with setting up temporary parking signs, cones, and barricades for special events, construction, or emergencies
• Obtain motor vehicle records to properly identify registered owners of motor vehicles
• Assist with updating and distribute parking regulations as required
• Participate in the hiring and training of student workers
• Assist the UPD Administrative Associate with oversight of the student ticket writers to include scheduling, on-boarding and other related duties
• Assist with the creation and maintenance of lot survey and usage reports
• Identification of potential problems/issues related to parking on campus and provide recommended resolutions
• Maintain accurate records, including entry, storage and retrieval systems, and improve physical filing systems and storage facilities
• Assist with community engagement opportunities to promote parking services and student ticket writer employment opportunities
• Other duties as assigned

Required Qualifications – Experience, Education, Knowledge & Skills

Education:

• High school diploma or GED .

Experience:

• Demonstrated experience working with computers, phone applications, and software systems

Qualities:

• Must pass an in-depth background investigation prior to final employment offer
• Must possess and maintain the ability to give credible testimony in a court of law
• Must demonstrate excellent verbal and written communication skills
• Ability to remain calm in stressful situations
• Ability to represent the University Police Department and Parking Services in a professional and courteous manner
• Problem solving and time management skills
• Adequate knowledge of primary duties, parking regulations, MSUB and University Police policies and procedures
• Knowledge of Microsoft Office products (Outlook, Word and Excel) and Banner
• Ability to multi-task
• Exercise confidentiality and accountability
• Relay information both written and verbal; complete timely and accurate reports
• Use of designated computer programs, including T2 and Banner
• Communication skills; written and verbal
• Customer and coworker relations
• Inter‑office and interagency communications
• Organizational problem‑solving skills
• Timeliness: initiative and perseverance (goal‑oriented)
• Overall knowledge of university parking lots

Preferred Qualifications – Experience, Education, Knowledge & Skills

Experience:

• Familiarity with MSU Billings campus.

The Successful Candidate Will

Special Requirements

Physical Demands

This position has supervisory duties?

Announcement Number

Announcement Number STAFF - VA - 2700013P

Number of Vacancies

Desired Start Date

Position End Date (if temporary)

Open Date

Open Date 10/01/2026

Close Date

Close Date 10/17/2026

Open until filled Yes

Special Instructions Summary

Applicants will be reviewed and Interviewed on an ongoing basis after the screening date.
The screening date begins 10 calendar days after a position is posted on the employment
website.
Applicants must be currently authorized to work in the United States on a full‑time basis without the need for employer sponsorship now or in the future.

Montana State University Billings is committed to providing a working and learning environment free from discrimination. As such, the University does not discriminate in the admission, access to or conduct of its educational programs and activities nor in its employment policies and practices on the basis of race, color, religion, national origin, ethnicity, creed, service in the uniformed services (as defined in state and federal law), veteran status, gender, age, political beliefs, marital or family status, pregnancy, physical or mental disability, genetic information, gender identity, gender expression, or sexual orientation or preference. In support of the University’s mission to be inclusive and diverse, applications from qualified minorities, women, veterans and persons with disabilities are highly encouraged.
Montana State University Billings makes accommodation for any known disability that may interfere with an applicant’s ability to compete in the hiring process or an employee’s ability to perform the duties of the job. In compliance with the Montana Veteran’s Employment Preference Act, MSU Billings provides preference in employment to veterans, disabled veterans, and certain eligible relatives of veterans. To claim veteran’s preference or request accommodation, contact the Human Resources Office, Montana State University Billings, 1500 University Drive, Billings, MT 59101-0298, 406-657-2278, [e-mail] .
MSU Billings Non-Discrimination Policy and Discrimination Grievance Procedures can be located on the MSU Billings Website: http://www.msubillings.edu/humres/eeos.htm