Parking Enforcement Attendant - Miami, FL

townepark; Miami (FL); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Accident insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park is seeking a Parking Enforcement Attendant in a full-time daytime role in the United States. The position involves customer service, cashiering, flagging, lot maintenance, and operating revenue control equipment. You will issue parking citations, manage signage, and maintain lot safety and compliance. Some night shifts and weekends may be required.

We offer benefits including accident insurance, telemedicine, and a 401k plan. Compensation starts at $18 per hour plus commissions.

Qualifications

• High school diploma or GED preferred.
• Must be 18+ and pass background check and drug screen.
• Valid driver's license with clean driving record.
• 1–3 months related experience or equivalent.

Responsibilities

• Maintain a pleasant, friendly, and professional demeanor with guests, parkers, co-workers, and clients.
• Patrol and monitor each lot to ensure only authorized vehicles are parked.
• Enforce lots by issuing citations for non-paid or time-expired parkers.
• Manage lot signage, including taking down, repairing, and assembling signs.
• Maintain lot cleanliness by picking up trash and cleaning signage.
• Trouble shoot parking meters/equipment when applicable.
• Prepare reports and filing paperwork regarding violations and citations.
• Ensure compliance with local, state, and federal laws.
• Seasonal tasks including snow removal (shoveling, salting, snow thrower).
• Perform other duties as assigned.

Skills

Customer service

Revenue control equipment

Facility maintenance

Math computations

Written communication

Verbal communication

Outdoor work

Initiative and judgment

Public interaction

Operating vehicle

Education

High school diploma

Tools

Revenue control equipment

Job description

About Towne

Towne is an exceptional arrival through departure experience company. With its best-in-class parking and hospitality solutions and its fully integrated technology platform, we deliver seamless parking and mobility experiences in the places where people live, learn, work, play, rejuvenate, and recover. Towne's 14,000 team members create smiles by delivering exceptional experiences for the millions of people we proudly serve each year. For nearly 40 years, Towne has been committed to providing the best experience, delivered by the best team, powered by innovative technology, enhancing lives and communities. For more information, visit www.towne.com and follow us on LinkedIn .

The Parking Enforcement Attendant directly reports to the Account Manager. This position is responsible for performing a variety of Facility/Garage/Lot supportive functions which include, but are not limited to; customer service, cashiering, flagging, cleaning, lot maintenance, operating and maintaining revenue control equipment, filling out reports, issuing parking citations, opening and closing of booths. Compensation: Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $18 per hour plus commissions.

Work Schedule: Full-Time Monday to Friday (some weekends and night shifts as needed).

Benefits

• Accident insurance, critical illness insurance, hospital indemnity insurance, and telemedicine benefits
• Company's 401k retirement savings plan

Eligibility requirements depend on your job classification, length of employment and number of hours worked. Benefits are subject to change and may be subject to a specific plan or program terms. Seasonal and temporary roles are not eligible for benefits outlined above.

ESSENTIAL FUNCTIONS

Reasonable accommodations may be made to enable individuals with disabilities to perform all functions.

• Maintain a pleasant, friendly, and professional demeanor with all guests, parkers, co-workers, and clients
• Patrol and monitor each lot to ensure that only authorized vehicles are parked
• Enforcing lots by issuing citations based on our preapproved guidelines to any non-paid or time-expired parkers
• Manage lot signage, for example: taking down, repairing, and assembling signs
• Maintain lot cleanliness by picking up trash, cleaning signage, and other general lot maintenance
• Trouble shoot parking meters/equipment when applicable
• Responsible for preparing reports and filing paperwork regarding violations and citations
• Ensure compliance with local, state, and federal laws
• Seasonal tasks including snow removal by shoveling, salting and operation of snow thrower
• Perform other duties as assigned

Descriptive Statement(s)
% of Time

The total amount of time for all functions of the job
100%

QUALIFICATIONS

Education

High school diploma or general education degree (GED) preferred

Required Licensure, Certification, etc.

• Must be at least 18 years of age and be able to pass a criminal background check and drug screen
• A valid driver's license and clean driving record

Work Experience

One to three months related experience and/or training; OR equivalent combination of education and experience

Knowledge & Skills

• Ability to provide excellent customer service to guests.
• Ability to be trained to operate and maintain revenue control equipment
• Skilled in maintenance and the upkeep of a facility
• Ability to log information and make mathematical computations quickly and accurately
• Some knowledge of personnel policies and procedures
• Knowledge and ability in the use of a calculator and fee computer
• Good written and communication skills, both in writing and verbally
• Willingness to work outside in all weather conditions
• Ability to exercise initiative and sound judgment and to react with discretion under varying conditions
• Ability to establish and maintain effective and appropriate relationships with the public, agencies and other employees
• Ability to operate motor vehicle
• Ability to stand for the length of the shift
• Ability to lift, push and pull up to 50 pounds

SCOPE

Authority to Act:

• Job is fairly routine. Incumbent follows established practices and procedures. Duties are performed with specific directions given and work is checked or verified on a frequent basis. Decisions are made within specific operational instructions and departmental guidelines. Errors in judgment could affect the smooth and efficient operation of the department.
• Performs duties independently with minimal supervision, operating from specific and definite directions and instructions. Decisions are of a routine nature made within prescri