Parking Director

City of Norfolk, VA; Norfolk (CO); On-site; USD 110,000 - 150,000; Full time

Job summary

The City of Norfolk, VA seeks a Parking Director to lead the Parking Division, overseeing more than 19,000 public parking spaces across garages, surface lots, and on-street locations. You will direct operations, maintenance, and financial sustainability while aligning with mobility and economic development goals.

As a strategic leader, you will manage budgets, staff, contracts, and public communications, and serve on boards and committees to advance parking initiatives citywide.

Qualifications

• Bachelor's degree or equivalent required.

Responsibilities

• Directs and administers the operation and maintenance of parking facilities by leading and managing staff and key personnel to ensure efficient operations.
• Oversees annual operating and capital budgets, reviews financial statements, forecasts trends, and reviews rate structures to ensure revenue meets expenditures.
• Provides direction on special projects, supervises staff, oversees contracts and leases, and directs data collection for reports and recommendations.
• Serves on boards and commissions representing the City on parking matters.
• Responds to requests from downtown businesses, residents, facilities, and the general public.
• Facilitates marketing and communication efforts to inform stakeholders about the City’s parking systems.

Education

Bachelor's degree (or equivalent)

Job description

Posting number: 13872

Department: General Services

Division: Parking

Job classification: Parking Director

Posting type: Open

Categories: Management

Summary

The Parking Division manages and maintains over 19,000 public parking spaces across the city, ensuring accessible and efficient parking solutions for residents, businesses, and visitors. This includes operations in 14 parking garages, 10 surface lots, and more than 500 on-street spaces.

The Parking Director is a strategic leader responsible for overseeing the comprehensive management of the City’s parking infrastructure, which includes more than 19,000 public parking spaces across garages, lots, and on-street locations. This role ensures the effective operation, maintenance, financial sustainability, and public engagement of the Parking Division, aligning with the City’s mobility, economic development, and customer service goals.

Examples of duties

• Directs and administers the operation and maintenance of parking facilities by leading and managing the parking administrator, enterprise controller, parking manager, maintenance supervisor, and other key personnel, ensuring all aspects of operations, maintenance and administration are operating effectively and efficiently to the benefit of parking divisions and the city.
• Oversees the preparation and monitoring of the annual operating and capital budgets by directing staff in the preparation of budget, reviewing and analyzing past and current financial statements, making forecasts of future trends, and reviewing rate structures to ensure revenues meet expenditures and debt.
• Provides direction and performs special projects by leading and supervising staff, assisting in employee selection, providing counseling, corrective action and monitoring personnel performance, overseeing contracts and leases, and directing and supervising the collection and analysis of data used in the preparation of reports and recommendations.
• Serves on various boards and commissions representing the City on parking related matters.
• Responds to requests from downtown businesses, residents, entertainment and cultural facilities, and the general public.
• Facilitates marketing and communication efforts to ensure that all parties are informed about the City’s parking systems.
  

Qualifications

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.

Required:

• Five years of increasingly responsible supervisory and administrative experience in management, public or business administration, or a closely related field.

Supplemental information

• Valid Driver's License required. A DMV transcript dated within 30 days will be required if selected for hire.

Work Schedule:

• Monday – Friday, 8am – 5pm