Parking Control Officer

City of Brockton; Brockton (MA); On-site; USD 51,000 - 63,000; Full time

Job summary

City of Brockton is seeking a Parking Enforcement Officer to enforce parking rules in the downtown area and beyond. Under supervision, you will tag violators, chalk tires, and ticket overtime violations while patrolling city streets and lots.

Position requires a valid MA driver’s license and ability to work outdoors in all weather conditions. The role emphasizes polite, courteous interaction with the public and coworkers, with safety and accuracy in ticketing and reporting.

Qualifications

• High School diploma required.
• Two years experience in the enforcement of parking rules and regulations.
• Valid Massachusetts Driver's License required.

Responsibilities

• Enforce parking rules and regulations for the city.
• Tag illegally parked vehicles and ticket overtime violators.
• Patrol assigned areas and operate Parking Authority vehicles as needed.

Skills

Parking enforcement knowledge

Customer service

Effective communication

Stamina and endurance

Education

High School Diploma

Massachusetts Driver's License

Tools

Computerized equipment

Job description

SALARY: $51,048.92 - $62,808.20 / annually Commensurate with experience. Step Salary System to be awarded annually on the anniversary date of hire and would typically start at Step 1. Please note the salary range indicated is firm. Bargaining Unit: Laborer To view the respective collective bargaining agreement please click here.

REPORTS TO: Executive Director Parking Authority, Or His/her Designee

ESSENTIAL FUNCTIONS

Performs duties required for the enforcement of all parking rules and regulations of the city Under supervision and instruction, tags illegally parked vehicles on overtime meters and in restricted areas Patrols assigned areas such as parking lots and city streets May chalk tires in unmetered areas and recheck to ticket overtime violators Performs other related duties as assigned by the Executive Director Parking Authority, or his/her designee

Requirements: EDUACATION AND EXPERIENCE: High School diploma required, technical proficiency, technical training in the use of computerized equipment, two years experience in the enforcement of parking rules and regulations of a municipality, or an equivalent combination of education and experience.

QUALIFICATIONS REQUIRED AT HIRE: Valid Massachusetts Driver's License Minimum of two (2) years driving experience

KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of City Ordinances related to parking enforcement, capable of understanding and impartially enforcing City Ordinances related to parking enforcement. Ability to communicate effectively with customers, co-workers and other city employees. Must be polite and courteous even in stressful or adversarial situations, and be able to deal effectively and tactfully with customers, co-workers and other city employees.

PHYSICAL DEMANDS: Moderate physical effort is required to perform duties, work is performed outside. The employee is required to walk, stand, sit, speak, hear, reach with hands and arms, stoop and climb. Stamina is required to work in adverse weather conditions. Physical ability to use hand tools. Vision requirements include the ability to read documents, operate equipment and drive.

WORK ENVIRONMENT: Work is performed outside; outdoor work may be performed in adverse weather conditions. Primarily the work is performed in the downtown section of the City on foot patrol or VIA a Parking Authority Vehicle for enforcement outside of the downtown area. The employee operates hand devices for ticketing of illegally parked vehicles. The employee generally has contact with customers and other city employees.

Errors could result in monetary loss to the City, delay or loss of service.