Parking Attendant - Full Time, Winter 26/27

Alterra Mountain Company; Enumclaw (WA); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Housing available

Paid time off

FreeAlterra season pass

401K matching

Employee discounts

Job summary

Crystal Mountain Ski Resort in Washington is seeking a Seasonal Parking Attendant to manage vehicle flow, assist guests with parking, and ensure safe entry/exit operations. You will track vehicle counts, monitor reservations, and report violations, coordinating with supervisors for a smooth parking experience.

Ideal candidates have outdoor parking experience, strong communication, and excellent customer service. Housing is available for eligible positions; wage range is $20.00–$22.00 DOE.

Qualifications

• Outdoor parking experience in extreme weather conditions.
• Clear and concise verbal and written communication skills.
• Excellent customer service skills.
• Self-motivated, able to maximize use of time and resources.

Responsibilities

• Manage vehicles and traffic control at each entrance/exit within the Crystal Mountain Parking lots.
• Assist customers with moving in and out of vehicle spots.
• Provide guidance on parking directions within assigned lot.
• Maintain daily counts of vehicles and report as required.
• Communicate with parking supervisor and report violations.
• Patrol assigned parking areas and aid guests with lockouts or vehicle issues.
• Resolve customer queries and assist with directions or parking concerns.
• Set up and tear down of assigned lot; manage parking reservations in handheld systems.

Skills

Outdoor parking experience

Clear communication

Customer service

Stand/walk for long periods

Ability to lift 20 lbs

Job description

Seasonal

WORK AND PLAY IN THE MOUNTAINS

Join our team of big mountain adventurers at the largest ski resort in Washington! Here at Crystal, it's more than our work. It's our passion for the guest experience, the outdoors, and the community that bring us together at the end of the tree-lined road. We come from near and far to be up on the mountain because it's an experience you just don't get anywhere else. Events are always on the calendar and friends are always down to play. Work in the beautiful National Forest, neighboring Mt. Rainier, as a premier Ikon Pass destination with a whole lot of stoke to share.

JUST LIKE THE TREES, WE ARE GROWING!

BIG PEAKS, BIGGER PERKS

Employee perks:

• Free Alterra season pass (unlimited, direct to lift at all Alterra resorts)
• + Free Alterra season pass for spouse and dependents 25 & under
• 50% off window ticket price at IKON partner resorts
• Free access to Alterra Mountain destinations during time off
• Free ski-referral letters for employees to use at other mountain resorts during time off
• Free friends & family day-ski vouchers (Periodic allotment)
• Discounts on Ski & Snowboard Lessons
• Discounts on Ski & Snowboard Rentals
• Discounts on Gear Tune-Ups
• Discounts on Food & Beverage
• Discounts at Crystal Mountain Retail shops
• Free Crystal branded swag
• Pro deals on gear with 100s of brands
• Discount Marketplace
• Deals on accessories, auto, electronics, entertainment, fitness, food, home, pet supplies, travel, and more
• Employee-only Night Skiing events
• Employee Housing Available for eligible positions
• Accrued paid time off for eligible positions
• Group health insurance for eligible positions
• 401K benefit and generous match with immediate vesting for all staff members over 18
• Opportunities for growth, advancement, and year-round employment

Position Title: Parking Attendant

Business Unit: Grounds

Position Reports to: Parking Transportation and Security Manager, Parking Supervisor, Parking Leads

Positions Reporting to this Role: N/A

Location: Crystal Mountain, Washington

Wage Range: $20.00 - 22.00 DOE

FT Parking attendant is a housing eligible position.

RESORT OVERVIEW, CULTURE AND VISION

Crystal Mountain is the Pacific Northwest's premier destination for skiers, snowboarders, and summer adventurers. We are part of Alterra Mountain Company which consists of some of the world's most aspirational brands.

A career with Crystal Mountain is more than what you do today; it's being part of creating a community rooted in the spirit of the mountains, united by a passion for adventure, and celebrating the legendary adventures and enduring memories that mountains bring to everyone.

Crystal Mountain delivers best in class service and adventures worthy of our extraordinary terrain and beauty.

We are here to shape the future of mountain adventure.

We Embrace Empowerment

We Honor Authenticity

We Cultivate Collaboration

We Prioritize Purpose

JOB SUMMARY

As a Parking Attendant at Crystal Mountain Ski Resort in Washington, you will be responsible for managing vehicle flow and traffic control within designated parking lots, assisting guests with parking, and ensuring smooth entry and exit operations. You will also maintain vehicle counts, monitor reservation compliance using handheld systems, and report any parking violations. Excellent communication, guest service, and coordination with supervisors are essential to ensure a safe and organized parking experience for all visitors.

ESSENTIAL DUTIES

• Manage vehicles and traffic control at each entrance/exit within the Crystal Mountain Parking lots.
• Assist all customers with moving in and out of vehicles spots
• Provided Guidance on which way vehicles should be parking within your assigned lot (north-south/ east-west).
• Maintain daily count of all vehicles and report when required
• Maintain frequent communication with your parking supervisor,
• Identify and report all customers violations to your duty supervisor as needed.
• Perform regular patrols within your assigned parking lot and aid visitors to locate their vehicle E.I lockouts, battery jumping's, pulling out of parked spot.
• Manage and resolve all customer queries
• Setting up and tear down of assigned lot.
• Confirm, modify, and cancel parking reservations using digital handheld systems.
• Greet guests, answer questions, and assist with directions or parking-related concerns.
• Ensure reserved spots are available and not misused; report unauthorized vehicles.
• Direct drivers to their designated spots and help avoid congestion.

This job description is an overview of the scope of responsibilities and is not intended to be an inclusive list of job tasks and expectations. With the evolution of this resort and position, the responsibilities of this position may change.

KNOWLEDGE, SKILL AND ABILITY REQUIREMENTS

• Outdoor parking experience in extreme weather conditions
• Must be 15 or older
• Clear and concise verbal and written communication skills
• Excellent customer service skills
• Self-motivated, able to maximize use of time and resources provided to them.

PHYSICAL DEMANDS AND WORKING CONDITIONS

• Talking and hearing occur continuously in the process of communicating with guests, other employees, Supervisors.
• Working outside in adverse weather conditions for long periods of time
• This position is required to workday, evenings, weekends and holidays while in operation.
• Strong ability to drive in all types of weather conditions
• Adapt to daily lot conditions changes due to snowpack or large amount of customer for a specific day
• Ability to remove or shovel snow to increase additional lot space for parking.
• Able to lift, carry, or otherwise move and position a minimum of 20 pounds of equipment on an occasional basis.
• Ability to work for extended periods of time standing, bending, reaching, walking, kneeling, pushing and pulling.
• Ability to speak and or engage with guests, employees and supervisors daily, along with having working knowledge of Crystal Mountain.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions.

An Equal Opportunity Employer