Parking Attendant: Customer Service & Safety

Colonial Parking, Inc.; Hyattsville (MD); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

DailyPay access

Complimentary parking at work location

401(k) eligibility after six months

Vacation and sick leave

Employer-paid disability insurance

Job summary

Colonial Parking, Inc. is seeking an Attendant to deliver the company’s standards of customer service during each parking transaction and to help maintain safe, efficient traffic flow into and out of the parking facility.

The position supports the Operations Manager, with duties including assisting customers, collecting parking payments, and safely parking and retrieving vehicles. Great teamwork and a professional demeanor are essential.

Qualifications

• High school diploma required.
• One year of related experience required.
• Ability to read and understand instructions and written correspondence.
• Ability to communicate effectively, both verbally and in writing.
• Possession and maintenance of a valid driver’s license.
• Ability to safely operate vehicles with standard or automatic transmissions.
• Professional, friendly demeanor with employees and customers.
• Ability to resolve customer concerns professionally and courteously.

Responsibilities

• Park and retrieve customer vehicles safely, carefully, and in a timely manner.
• Provide standard customer service, including greetings, answering questions, resolving issues, and thanking customers as they exit.
• Assist customers with parking transactions and payments for services as assigned.
• Maintain smooth vehicle traffic flow entering and exiting the facility.
• Report to work on time and maintain a courteous attitude toward customers and coworkers.
• Drive and park customer vehicles safely within lots or garages.

Skills

Customer service

Communication

Reading

Vehicle operation

Professionalism

Education

High school diploma

Job description

Colonial Parking, Inc. is seeking an Attendant to deliver the company’s standards of customer service during each parking transaction and to help maintain safe, efficient traffic flow into and out of the parking facility.

The position supports the Operations Manager, with duties including assisting customers, collecting parking payments, and safely parking and retrieving vehicles. Great teamwork and a professional demeanor are essential.