Parking Attendant (As needed, Mansfield Hospital)

OhioHealth; United States; On-site; USD 17,000 - 28,000; Full time

Job summary

OhioHealth is seeking a Parking Service Attendant to be trained in shuttle and valet operations. You will be the first and last contact for customers, ensuring safe and courteous transport to their destinations within the campus.

Responsibilities include driving shuttle vehicles, assisting mobility-impaired customers, parking and retrieving vehicles, and maintaining documentation. A valid driver's license and 2+ years of customer service are required; HS diploma/GED preferred.

Qualifications

• Driver's license is required and driving record must be clean.
• Minimum 2 years of customer service experience.
• High school diploma/GED preferred.

Responsibilities

• Greet customers boarding the shuttle and provide friendly, professional service.
• Safely drive customers to destinations in accordance with traffic laws and safety policies.
• Complete logs, vehicle checks, and report maintenance or damages as needed.
• Assist customers with mobility needs (wheelchair lift) and keep shuttles clean.
• Park and retrieve vehicles safely, track valet paperwork and transactions.
• Monitor valet areas and enforce no-smoking rules on hospital property.

Skills

Driver's license

Customer service

Safety awareness

Communication

Education

No degree or diploma required

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary

The parking attendant will be trained in shuttle and valet. The parking attendant is often the first and last person our customer sees and has a lasting impression on the patient. Attendants are responsible for ensuring associates, visitors, and patients arrive safely at their destination.

Responsibilities And Duties

Shuttle Driving

• Greet all customers boarding the shuttle, provide friendly, professional service.
• Safely drive customers to their destination, keeping in mind their comfort and all applicable traffic laws.
• Complete all documentation, log sheets, vehicle check list, accident reporting, mileage tracking, defect tracking etc. Reporting all maintenance concerns. Report any damage / accident before the end of your shift.
• Use appropriate techniques to assist customers with mobility issues. (Wheel chair lift and tie-downs).
• Keep shuttles clean.
• Follow all driver expectations (2 minute wait, shuttle bus stops, etc.).
• Cover as needed in other Parking functions office, shuttle, booth or maintenance.

Valet Attendant

• Greet the customer; proactively approach the customer to discover what assistance they need. Assist customer in finding their way to their desired location.
• Assist the customer out of their vehicle is necessary (may require lift)
• Safely park customers’ vehicle in the appropriate parking location after pre-checking vehicle for damages. Record any pre-existing damages. Safely return vehicles to owners when appropriate.
• Track all vehicles with valet lot sheet and valet claim tickets, include all information in both documents.
• Keep entry areas clear of parked vehicles.
• Keep the valet entry areas clean.
• Monitor valet areas for smokers, ask all smoking visitors to move to another location off of hospital property.
• Record and track all financial transactions, including receiving vouchers or payment for valet services as well as refunding customers for PIL payments.
• Cover as needed in other Parking functions office, shuttle, booth or maintenance.

Valet Greeter

• Greet the customer; proactively approach the customer to discover what assistance they need. Assist customer in finding their way to their desired location.
• Assist the customer out of their vehicle is necessary (may require lift)
• Keep entry areas clear of parked vehicles
• Keep the valet entry areas clean.
• Monitor valet areas for smokers, ask all smoking visitors to move to another location off of hospital property.
• Cover as needed in other Parking functions office, shuttle, booth or maintenance.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties. The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Minimum Qualifications

No Degree or Diploma (Required) DL - Driver's License - Department of Motor Vehicles

Additional Job Description

Valid state driver’s license. Driving record (BMV) must have 4 points or less. Ability to drive standard transmission vehicle (stick shift). All drivers shall complete and demonstrate competency in basic driving safety, automatic vehicle, and standard vehicle training provided by OhioHealth within 90 days. 2 years customer service Experience. High school diploma/GED preferred.

Work Shift: Day Scheduled Weekly Hours : As Needed Department Parking Service Valet

Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

WE Are Inspired to Do Our Best. OhioHealth is a nationally recognized, innovative healthcare system delivering world-class patient care in a supportive, professional environment filled with limitless opportunities to learn and grow. We are a unique organization in the healthcare field. Our model system of facilities encompasses a wide scope of expertise and care. For professionals, we are a place where people committed to doing their best are given the tools and resources to accomplish our mission every single day. OhioHealth is recognized as a Great Place to Work CertifiedTM organization. The Great Place to Work® is a global authority on high-trust, high-performance workplace cultures. This recognition is one measure of our success in achieving a part of our vision ̶ to be an organization "where people want to work."