Parking Assistant - Carilion Roanoke Memorial Hospital

Carilion Clinic; Roanoke (VA); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental, &Vision

Paid Time Off (accrued from day one)

Onsite fitness studios

Health & wellness app access

Job summary

Carilion Clinic Roanoke Memorial Hospital is seeking a Parking Assistant to provide safety, information, and valet services for patients, guests, and staff entering or exiting the facility. This full-time, on-site role supports smooth entrance flow and coordinated shuttle operations across Carilion facilities.

The position requires strong communication, hospitality, calm demeanor and a valid Virginia driver’s license.

Qualifications

• High School Graduate or GED required.
• Two years related experience in customer service or parking.
• Valid Virginia Operators License and adherence to the Qualified Drivers Guidelines and Eligibility Standards.
• Must have strong communications skills, be hospitable, calm, have tact, diplomacy and be professional in all situations.

Responsibilities

• Manages flow of traffic at each major point of entry with the Carilion Clinic campus to ensure smooth and efficient patient flow.
• May direct patient transport vans, delivery vehicles, hotel shuttles, funeral homes and cab companies to designated parking areas.
• Greets, directs and offers assistance to patients and guests as they enter and exit parking areas.
• Cross-trains in all parking areas.
• May notify nurses when patient arrives
• Operates shuttle service for patients, guests and staff to and from various Carilion facilities.
• Drives, inspects and manages maintenance for all vehicles.
• Provides after hours transportation for special groups or tours.
• Parks and retrieves vehicles for patients, guests with special needs, and special guests (executives, celebrities, etc.). Drives vehicles to overflow lot as needed.
• Issues valet tickets and documents vehicle information, patient information, claim numbers and key storage. Tracks and reports daily ticket count for Guest Services.
• Patrols campus and contacts Police for urgent situations regarding safety, locked cars, flat tires, dead batteries, lost vehicles, fire drills and code red alerts, as well as de-escalating situations occurring in parking areas with hostile guests.
• Directs and positions vehicles accordingly to avoid disruption of traffic flow at entrance.

Skills

Communication skills

Customer service

Parking operations

Education

High school diploma or GED

Job description

Parking Assistant - Carilion Roanoke Memorial Hospital

Employment Status

Full time

Shift

Any Day, Any Shift (United States of America)

Facility

1906 Belleview Ave SE - Roanoke

Requisition Number

R162912 Parking Assistant - Carilion Roanoke Memorial Hospital (Open)

How You’ll Help Transform Healthcare

The Parking Assistant provides safety, assistance and information to patients, guests and staff entering or exiting facility including valet parking services and traffic control.

The Parking Assistant

• Manages flow of traffic at each major point of entry with the Carilion Clinic campus to ensure smooth and efficient patient flow.
• May direct patient transport vans, delivery vehicles, hotel shuttles, funeral homes and cab companies to designated parking areas.
• Greets, directs and offers assistance to patients and guests as they enter and exit parking areas.
• Cross-trains in all parking areas.
• May notify nurses when patient arrives
• Operates shuttle service for patients, guests and staff to and from various Carilion facilities.
• Drives, inspects and manages maintenance for all vehicles.
• Provides after hours transportation for special groups or tours.
• Parks and retrieves vehicles for patients, guests with special needs, and special guests (executives, celebrities, etc.). Drives vehicles to overflow lot as needed.
• Issues valet tickets and documents vehicle information, patient information, claim numbers and key storage. Tracks and reports daily ticket count for Guest Services.
• Patrols campus and contacts Police for urgent situations regarding safety, locked cars, flat tires, dead batteries, lost vehicles, fire drills and code red alerts, as well as de-escalating situations occurring in parking areas with hostile guests.
• Directs and positions vehicles accordingly to avoid disruption of traffic flow at entrance.

What We Require

Education: High School Graduate or GED required.

Experience: Two years related experience in customer service or parking.

Licensure, certification, and/or registration: Valid Virginia Operators License and adherence to the Qualified Drivers Guidelines and Eligibility Standards.

Other Minimum Qualifications: Must have strong communications skills, be hospitable, calm, have tact, diplomacy and be professional in all situations.

This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.

Compensation Range

$15.00 - $21.07

Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan.

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Equal employment opportunity, including veterans and individuals with disabilities.

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive. Thats why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life at work and when youre away.

When you make your tomorrow with us, well enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

• Comprehensive Medical, Dental, & Vision Benefits
• Employer Funded Pension Plan, vested after five years (Voluntary 403B)
• Paid Time Off (accrued from day one)
• Onsite fitness studios and discounts to our Carilion Wellness centers
• Access to our health and wellness app, Personify Health
• Discounts on childcare
• Continued education and training

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