Parking Ambassador (PT) - Kissimmee

JMH Companies; Kissimmee (FL); On-site; USD 19,000 - 28,000; Part time

Job summary

Premium Parking is hiring for a Part Time Customer Service Associate in Kissimmee, FL. Earn $17.00 per hour with varying shifts during events and busy periods. You will greet guests, answer questions, direct traffic, resolve issues, and help maintain a safe, clean parking facility.

We value a friendly, guest-focused attitude and the ability to work independently in a fast-paced setting. Training is provided for the use of handheld devices and operational tasks.

Qualifications

• Strong customer service and communication skills.
• Ability to stay attentive and proactive in a fast-paced environment.
• Comfortable using smartphones or handheld devices for operational tasks (training provided).
• Ability to stand and/or walk for an entire shift.
• Ability to work outdoors in varying weather conditions.

Responsibilities

• Greet guests and provide exceptional customer service from arrival to departure
• Answer questions about parking rates, payment options, directions, and site information
• Direct traffic and guide vehicles safely and efficiently into parking areas
• Assist guests with concerns and help resolve issues professionally
• Support event parking operations and high-traffic periods
• Conduct routine walk-throughs to identify safety concerns, maintenance needs, or equipment issues
• Help maintain a clean, organized, and inviting parking facility by removing debris and reporting facility concerns
• Promote a safe environment by following company procedures and reporting hazards or incidents

Skills

Customer service

Communication

Proactive

Independent work

Outdoor work

Safety awareness

Attention to detail

Tools

Smartphones

Handheld devices

Job description

Job Details: Job Location: Premium Parking Kissimmee FL - Kissimmee, FL 34744, Position Type: Part Time, Salary Range: $17.00 - $17.00 Hourly, Job Shift: Varies, Job Category: Customer Service, Be the Face of Great Parking Experiences

Available Shifts

varying shifts based on the event schedule

What You\'ll Do

• Greet guests and provide exceptional customer service from arrival to departure
• Answer questions about parking rates, payment options, directions, and site information
• Direct traffic and guide vehicles safely and efficiently into parking areas
• Assist guests with concerns and help resolve issues professionally
• Support event parking operations and high-traffic periods
• Conduct routine walk-throughs to identify safety concerns, maintenance needs, or equipment issues
• Help maintain a clean, organized, and inviting parking facility by removing debris and reporting facility concerns
• Promote a safe environment by following company procedures and reporting hazards or incidents

What We\'re Looking For

• A friendly, guest-focused attitude and strong communication skills
• Ability to stay attentive and proactive in a fast-paced environment
• Ability to work independently while maintaining high service standards and operational awareness

Qualifications: Required Job Qualifications

• Strong customer service and communication skills.
• Ability to provide friendly, professional guest service.
• Ability to work independently and maintain professionalism at all times.
• Comfortable using smartphones or handheld devices for operational tasks (training provided).
• Ability to stand and/or walk for an entire shift.
• Ability to work outdoors in varying weather conditions.
• Ability to read and comprehend verbal instructions and written correspondence.

Preferred:

• Previous customer service, parking, or hospitality experience.
• Valid driver\'s license (may be required based on site).

Why Premium Parking?

We\'re more than a parking company. We\'re a team committed to innovation, hospitality, and creating exceptional customer experiences. Every day, our employees help deliver convenient parking solutions that keep communities, businesses, and events moving.

Our company follows all applicable laws and regulations, including those related to 'Ban the Box' legislation in certain states. As part of our hiring process, we conduct a comprehensive background check to ensure a safe and secure working environment for all employees. This background check may include, but is not limited to, verifying educational credentials, employment history, criminal records, drug screening and other relevant information. Please be assured that we treat all applicants fairly and in accordance with the law.