Parking Ambassador & Guest Experience Lead

Reimagined Parking Inc.

Northern (KY)

Hybrid

USD 28,000 - 36,000

Part time

5 days ago

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Benefits offered by this job

401(k) Plan

Sick Time Off

Employee Assistance Program

Job summary

Wai'anapanapa State Park is seeking a Parking Attendant/Ambassador to promote local business, public safety and quality of life by patrolling assigned areas and guiding guests to parking spaces. The role requires outdoor work, strong customer service, and flexibility across weekends and holidays.

Responsibilities include greeting guests, directing parking, monitoring activity, and promptly reporting safety concerns to the Operations Manager.

Qualifications

Outstanding communication and customer service skills (ability to use smart devices and walkie talkies).
Ability to work independently and in a team environment to meet Parking Program requirements.
Must enjoy working outdoors and engaging with the public, previous hospitality preferred.
Must be flexible over a 7 day period for scheduling, including weekends and holidays.

Responsibilities

Assist customers with directions, questions, and providing a sense of safety by acting in an alert and caring manner.
Direct visitors to appropriate parking spaces or waiting areas.
Monitoring activity of local visitors and tourists; scanning reservations for non residents.
Notifying State Parks employees of any issues.
Periodically review the occupancy of facility to determine if lot is full and act per instructions.
Other duties and responsibilities as assigned.