Parker Store CSR

Applied Fluid Power; Columbus (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Applied Industrial Technologies, a leading distributor of industrial motion and fluid power solutions, seeks a counter sales associate to sell new and replacement parts and equipment. You will advise customers, demonstrate equipment, process payments, and help maintain organized stock and displays.

The role requires a high school diploma or GED, about one year of related experience in a fluid power environment, and strong customer-service skills in English.

Qualifications

• Exhibit high level of integrity and accountability.
• Ability to take care of customers’ needs while following company procedures.
• Proper listening, oral and written skills, and command of the English language.
• Must possess a high degree of organization.
• Capacity to actively attend to and understand comments and questions of others.

Responsibilities

• Determine replacement parts required based on inspections or customer requests.
• Receive and fill telephone orders and stock the parts.
• Advise customers on substitutions when identical replacements aren’t available.
• Examine returned parts for defects and exchange as needed.
• Mark and store parts in stockroom.
• Discuss features and benefits of products using fluid power knowledge.
• Prepare sales documents or contracts and process payments or credit.

Skills

Customer focus

Integrity

Decision making

Communication

Organization

Listening skills

Education

High School diploma or GED

Tools

None

Job description

Position Summary Sell new and replacement parts and equipment to customers over the counter, utilizing knowledge of company products. Suggest selections that meet customers' needs and emphasize product benefits. Make customers aware of all our products and our repair and service abilities. Prepare sales documents, receive payment, or obtain credit authorization.

Position Summary Sell new and replacement parts and equipment to customers over the counter, utilizing knowledge of company products. Suggest selections that meet customers' needs and emphasize product benefits. Make customers aware of all our products and our repair and service abilities. Prepare sales documents, receive payment, or obtain credit authorization.

Essential Functions

• Determine replacement parts required, according to inspections of old parts, by customer requests, or customer’s description of malfunctions.
• Receive and fill telephone orders for parts; fill customer orders from stock.
• Advise customers on substitution or modification of parts when identical replacements are not available.
• Examine returned parts for defects, and exchange defective parts as needed.
• Mark and store parts in stockroom according to prearranged system.
• Discuss features and benefits of various products, based on fluid power knowledge.
• Prepare sales documents or sales contracts.
• Receive payment or obtain credit authorization.
• Demonstrate equipment to customers and explain functioning of equipment.
• Place new merchandise on display and keep store neat and orderly.
• Measure parts, using precision measuring instruments.
• Repair parts and equipment and make hoses.
• Maintain displays and stock to predetermined levels.

Position Qualifications- Skills And Abilities

• Ability to take care of the customer’s needs while following company procedures.
• High level of integrity.
• Accept responsibility for his/her actions.
• Accept constructive criticism without becoming defensive.
• Exhibit a cheerful demeanor towards others.
• Capacity to actively attend to, convey, and understand the comments and questions of others.
• Proper listening, oral and written skills, and command of the English language.
• Must possess a high degree of organization.
• The ability of being comfortable in making decisions for oneself.

Education

• High School graduate or General Education Degree (GED) required.

Experience

• One year work experience or equivalent in a fluid power environment

Skills Taught After Hire As Needed

• Product Training, Forklift Training, P21, Computer System Training, ISO Training,

Certificates & Licenses

• None

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.