Park Superintendent 3

West Virginia; West Virginia; On-site; USD 43,000 - 76,000; Full time

Benefits offered by this job

Housing stipend

Shift differential

Job summary

West Virginia is seeking an assistant park superintendent to help manage a multi-facility state park, including a lodge, conference center, restaurant, cabins, and trails. The role focuses on increasing occupancy, promoting overnight packages, and boosting revenue across lodging, retail, and revenue centers.

Ideal candidates have 3 years in related fields with at least 2 years in supervisory roles and hold a Bachelor's degree.

Qualifications

• Three (3) years of full-time or equivalent paid experience in a state park, natural resources, tourism, or environmental industry, two years in supervisory capacity.
• Bachelor's degree from an accredited college or university; substitution allowed at 1 year experience per 30 credit hours.
• Valid driver's license required; WV license within six months.

Responsibilities

• Assist in increasing lodging occupancy through rate management and packaging; promote group rentals of conference facilities.
• Increase park revenue across lodging, retail, and food service with superior hospitality.
• Hire, train, motivate, and discipline staff; oversee housekeeping standards and purchases.
• Respond to emergencies and perform related law enforcement duties as needed.

Skills

Supervisory experience

Hospitality operations

Customer service

Education

Bachelor's degree

Job description

Classified Position/Classified-Exempt Position*

Under general supervision of the North Bend State Park Superintendent, this employee will act as the assistant park superintendent who will assist in the operations of a significantly developed state park, providing services, hospitality and recreational facilities to the public. This individual will be responsible for assisting in the daily operations of a four seasons state park that includes a twenty-nine room lodge; a conference center; a self-operated full-service restaurant and banquet catering operation; year-round cabins; two campgrounds; gift shop, an outdoor pool, nature center, outdoor amphitheater, picnic shelters, a concession operation for bike and boat rentals, as well as a recreational lake, and significant hiking, equestrian and biking trails, including access to the North Bend Rail Trail.

This individual will actively assist the superintendent in order to seek opportunities and solutions in increasing occupancy in the various lodging facilities through the active management of rates and packaging, and work with staff to increase group occupancy and rentals of conference center facilities; will assist in creating creative and enticing overnight lodging packages, promotions and events in order to increase visitation and interest in the park's amenities and overnight accommodations; work to increase retail revenue and provide quality retail merchandise that is attractive to park visitors; work to increase revenue at the park's revenue centers; create a culture of providing superior hospitality to park visitors and ensure continued superior hospitality through the training, coaching and motivating of park staff; control expenses, oversee and manage housekeeping standards, hire, train, motivate, and discipline staff; prepare and approve purchases; handle and resolve customer complaints; respond to emergencies; perform law enforcement duties; and performs related work as required. Regular attendance is required.

The Agency reserves the right and authority to permanently transfer the employee holding this position to another position of equal classification and pay grade within and throughout the Parks and Recreation Section based on the business needs of the Agency.

*If, at time of hire, the candidate possesses SNRPO certification, the candidate will be placed in a Classified position. If the candidate does not possess SNRPO certification, the candidate will be placed in a Classified-Exempt position. Upon attaining SNRPO certification, the selected employee may apply and interview for posted positions in the classified service.

Training: Bachelor's degree from an accredited college or university.

OR

Substitution: Additional experience as described below may be substituted for the required training at a rate of one (1) year of full-time or equivalent part-time paid experience per thirty (30) semester hours of coursework.

AND

Experience: Three (3) years of full-time or equivalent part-time paid experience working at a state park, in a natural resources related field, in the tourism or travel industry, or in the environmental industry, two (2) years of which must have been in a responsible administrative and/or supervisory capacity.

Special Requirement: Must have a valid driver's license, and must obtain a valid West Virginia driver's license within six (6) months of employment. May need to successfully complete required Special Natural Resources Police Officer training and pistol requirements as established by the Division of Natural Resources, Law Enforcement Section. May need to pass periodic firearms qualification. May need to pass an initial physical examination, psychological evaluation and a polygraph examination designed to determine applicant's fitness for Special Natural Resources Police Officer enforcement duties.

APPROVED SPECIAL AGENCY SUBSTITUTION: 3 years of professional experience and/or military service will be substituted for the specific (preferred) experience listed above.

PG: 16 $43,357 - $75,789

Market Rate: $67,395

Probationary period 1 year per SPB 2851 effective 06/27/2019.

Pay Differentials:

• Park Superintendents who serve as Defensive Tactics Training Instructors in the Special Natural Resources Police Officer Program will receive a shift differential of $100 per month effective February 1, 2014 (SPB 2647).
• Park Superintendents who are not provided an on-park residence will receive a stipend of $1,000 per month in lieu of housing effective June 1, 2012 (SPB 2601).