Park Ranger: Guest Services & Groundskeeper

Binghamton Jellystone Park; City of Binghamton (NY); On-site; USD 21,000 - 25,000; Full time

Job summary

Binghamton Jellystone Park Campground is seeking a Ranger to maintain cleanliness and aesthetics of guest sites and common areas while assisting with guest arrivals and occasional park maintenance. The role requires excellent customer service, attention to detail, and the ability to work in a fast-paced environment.

Responsibilities include trash pickup, site prep, vehicle/propane tasks, landscaping, bathhouse cleaning, and weekend guest support.

Qualifications

• Customer service experience preferred.
• Excellent communication and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Willingness to work flexible hours including weekends.

Responsibilities

• Maintain cleanliness and aesthetics of guest sites and common areas.
• Assist with guest arrivals and park maintenance tasks.
• Escort guests to sites and deliver food/wood on weekends.
• Support landscaping tasks including watering and lawn care.
• Clean bathhouses and report maintenance issues.
• Respond to maintenance requests on weekends.

Skills

Customer service

Communication

Problem-solving

Multitasking

Work ethic

Flexible schedule

Weekend availability

Job description

Binghamton Jellystone Park Campground provides families with a memorable outdoor experience, offering a range of amenities and recreational activities. As a Ranger, you'll play a vital role in maintaining the cleanliness and appearance of guest sites and common areas, ensuring a pleasant stay for our guests.

Position Overview:

The Ranger is responsible for maintaining the cleanliness and aesthetics of the campground, assisting with guest arrivals, and occasional park maintenance tasks. Reporting to the Assistant General Manager, this position requires excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment.

Duties & Responsibilities:

- Perform timely trash pick-up around the park to maintain cleanliness.

- Prepare guest sites and golf carts for arrivals, including cleaning, wiping down, and refueling.

- Clean decks, patios, and fire rings to ensure guest satisfaction.

- Escort guests to their sites upon arrival and assist with food and firewood deliveries on weekends.

- Assist in maintaining the park's landscaping, including watering plants, trimming trees, and lawn care.

- Clean bathhouses throughout the resort and maintain cleanliness throughout the day.
- Assist maintenance in use of the honey-dipper to pump out RV tanks

- Participate in other assigned projects and activities as needed.

- Clean picnic tables and fire rings between use at lodging sites and RV/tent sites.

- Ensure all trash is picked up at each site to maintain a clean environment.

- Assist guest relations by delivering firewood and food to guests as needed.

- Ensure picnic tables are located correctly on each site to enhance guest experience.

- Maintain the overall aesthetics of the park by reporting maintenance issues in public areas.

- Respond promptly to maintenance requests on weekends when the Maintenance Staff is off duty.

Education/Training/Experience:

- Customer service experience preferred.

Qualifications/Requirements:

- Excellent communication, customer service, and problem-solving skills.

- Strong attention to detail, speed, and accuracy in task execution.

- Ability to multitask and thrive in a fast-paced environment.

- Strong work ethic and a positive attitude.

- Availability to work a flexible schedule, including weekends, holidays, and evenings.

- Ability to work with minimal supervision.

Essential Physical Demands:

- Able to lift up to 50 lbs.

- Must be able to remain in a stationary position.

- Regularly move throughout the park.

- Continuously climb, balance, stoop, kneel, bend, crouch, and crawl.

- Able to manipulate fingers, hands, and arms to reach, carry, lift, etc.

- Constant exposure to outside weather conditions.

*Note: This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of duties, skills, efforts, responsibilities, or working conditions associated with it.

Position Type: Full-time or Part-time

Reports To: Assistant General Manager (AGM)

Compensation: $15.50 - $18.00 per hour

Binghamton Jellystone Park Campground is a vibrant family-friendly destination nestled in the picturesque surroundings of Binghamton, New York. Our park offers a wide range of amenities and recreational activities for guests of all ages, ensuring memorable experiences for families seeking outdoor adventure and relaxation.

Do you have experience with landscaping and mowing? *

Referral code from a current employee If no code provided, add their name instead.