Park Ranger - Days

Merlin; Winter Haven (FL); On-site; USD 18,000 - 25,000; Full time

Job summary

LEGOLAND Florida is hiring for Resort Security (Days). This role maintains a safe environment for guests and employees by implementing safety procedures and responding to incidents.

The ideal candidate has at least one year of security or law enforcement experience, strong communication and the ability to stay calm under pressure. A valid driver’s license is required; CPR/AED/First Aid training may be needed.

Qualifications

• At least one year of security or law enforcement experience preferred.
• Excellent verbal and written communication.
• Strong reasoning ability and interpersonal skills.
• Leads by example with a history of supporting colleagues and teamwork.
• Ability to remain calm under pressure; CPR, AED, and First Aid training may be required.

Responsibilities

• Secure facilities, equipment and assets to prevent loss or damage.
• Monitor surveillance, access and exit points to prevent loss and unauthorized access.
• Inspect buildings and equipment per park policies.
• Respond to emergencies and report irregularities; restrict access to trespassers.
• Assist investigations and document observations, interviews and photos.
• Dispatch and respond to radio calls for security needs and emergencies.
• Assist with monthly inspections of fire extinguishers and emergency lighting.
• Maintain relationships with law enforcement and emergency responders.
• Provide exceptional guest service to park guests and staff.

Skills

Communication skills

Interpersonal skills

Problem solving

Calm under pressure

Team player

Education

High School diploma or GED

Some college coursework preferred

Job description

What you'll bring to the team

LEGOLAND Florida is hiring for Resort Security (Days)About the role...Maintains a safe and secure environment for guests and employees by effective implementation of all safetyand security procedures. Is proactive in all loss control programs.

Qualifications & Experience

What you’ll be doing…

• Secure facilities, equipment and other assets to prevent loss and/or damage.
• Monitor surveillance equipment, access and exit points to prevent loss of assets, and unauthorizedaccess to property.
• Inspect buildings and equipment in line with Department and Park policies and procedures.
• Prevent loss and damage by responding to emergencies, reporting irregularities, enforcing Parkpolicies and procedures, and restricting access to trespassers.
• Assist in investigations, complete thorough written reports by recording observations, information,occurrences and surveillance activities; interviews witnesses, and obtains photographs.
• Dispatch and respond to radio calls in the Park for Security needs and emergencies.
• Assist with monthly inspections of Park fire extinguishers and emergency lighting.
• Maintain professional relationships with law enforcement and emergency response personnel.
• Provide excellent guest service to Park guests and fellow MCs.

Health & Safety:

Employees are responsible for the safety of themselves, their colleagues and guests (where appropriate), inline with the Group Policy (HS001) and the law. In particular, they must ensure that they follow safe workingprocedures for all work activities that they undertake, and they must not use any tools or equipment for whichthey have not been trained. Where incidents do occur, they must ensure that they are reported to their linemanager and must cooperate with any investigation as appropriate.

Who we’re looking for…

At least one year of security and/or law enforcement experience is preferred. Requires excellentcommunication skills (both verbal and written), excellent reasoning ability and interpersonal skills. Leads byexample with a demonstrated history of supporting colleagues, a team player. Strong problem solving skillsand dedicated to providing outstanding Guest Service. Requires the ability to remain calm under pressure.Prior family theme park experience is helpful. Class D License is recommended. Requires the ability tosuccessfully complete CPR, AED, and Basic First Aid training.Education:High School diploma or General Education Degree (GED) equivalent is required. Some college course work ispreferred.

Physical Demands:

• Intermittent and prolonged standing and walking to move about the park site and interact with guestsand employees.
• Ability to climb stairs/ladders to gain access to upper level of buildings.
• Finger dexterity sufficient to complete paperwork activities and to use a computer.
• Visual acuity sufficient to read written materials to complete paperwork activities and to drive.
• Hearing sufficient to communicate with individuals in person and by telephone.

Work Environment:

• Various inside and outside locations with varying temperatures and floor surfaces.
• Exposed to wet and/or humid conditions.

Other Job Requirements:

• Performs other duties as assigned.
• Must be willing to work flexible hours, including evenings, overnight, and weekends to support parkoperations.
• Must have valid driver’s license and safe driving record.
• Attendance is a mandatory function of this job.

Benefits

Pay Range

USD $15.56/Hr.