Park Ranger & Community Safety Advocate

Dallas City Hall; Dallas (TX); On-site; USD 34,000 - 38,000; Full time

Job summary

Dallas City Hall in Dallas, TX seeks a Park Ranger for the Park and Recreation department to act as an ambassador for city parks and facilities, ensuring a safe, pleasant environment for park patrons and visitors.

The role involves enforcing safety protocols, assisting with park events, coordinating with the Office of Homeless Solutions, conducting site visits, managing reservations with RecTrac, and delivering excellent customer service while educating the public about park rules and programs.

Qualifications

• 1 year of experience in park and recreation programming; customer service or outreach, preferably in a park and recreation environment; or as a park ranger with responsibility for patrolling and enforcing park rules and regulations for a park system.
• Driver’s License, First Aid CPR

Responsibilities

• Conducts site visits to observe, report, and resolve park rule infractions, criminal activity, and maintenance issues.
• Checks reservations for athletic fields and resolves disputes to ensure proper use of city facilities.
• Issues and delivers citations for park rules and City ordinance violations.
• Educates and engages with homeless citizens and coordinates with the Office of Homeless Solutions.
• Provides excellent customer service and acts as a primary source of information for park patrons.
• Attends City-sponsored events to promote the park ranger program and support event execution.
• Manages community outreach and educational activities for safety and program promotion.
• Creates daily reports documenting observations after site visits.

Skills

Customer service

Conflict resolution

Communication

Safety protocols

Environmental stewardship

Microsoft Office

Bilingual English/Spanish

Vehicle operation

Education

High school diploma or GED

Tools

RecTrac software

Job description

Dallas City Hall in Dallas, TX seeks a Park Ranger for the Park and Recreation department to act as an ambassador for city parks and facilities, ensuring a safe, pleasant environment for park patrons and visitors.

The role involves enforcing safety protocols, assisting with park events, coordinating with the Office of Homeless Solutions, conducting site visits, managing reservations with RecTrac, and delivering excellent customer service while educating the public about park rules and programs.