PARK RANGER ASSISTANT

Arizona State Government; Hyde Park Township (IL); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading state agency as a Park Ranger Assistant at a popular state park. This temporary position involves providing excellent customer service, hosting visitors, and ensuring safety while interpreting the natural features of the park. Ideal candidates will have a background in park management or customer service. Weekend and holiday availability is required.

Qualifications

• One year of customer service experience or relevant degree preferred.

Responsibilities

• Hosts visitors and assists with recreation activities.
• Provides customer service and responds to inquiries.
• Enforces park rules and ensures visitor safety.

Skills

Customer Service

Public Relations

Active Listening

Education

Bachelor's degree in Park Management

Bachelor's degree in Forestry

Bachelor's degree in Natural Resource Management

Job description

ARIZONA STATE PARKS AND TRAILS

Managing and conserving Arizona’s natural, cultural, and recreational resources for the benefit of the people both in our parks and through our partners. Learn more about Arizona State Parks and Trails, visit our website at azstateparks.com. The agency protects and preserves 30 State Parks and Natural Areas, including the State Trails Program, outdoor-related Grants Program, State Historic Preservation Office, Off-Highway Vehicle Program, and more. Arizona State Parks and Trails provides over 1,400 camping and RV sites and manages 8 of the top 25 most visited natural attractions in Arizona.

PARK RANGER ASSISTANT

CACTAIL COVE STATE PARK

This is a Temporary/Seasonal Position

May work up to 40 hours per week and up to 1500 hours per calendar year.

MUST BE ABLE TO WORK WEEKENDS, EVENINGS, AND HOLIDAYS

Job Location:

Address: AZ-95, Lake Havasu City, AZ 86406

Posting Details:

Salary: $16.00 - $17.00 per hour

Grade: 15

Closing Date: May 21, 2025

Job Summary:

Under supervision, performs various activities while providing customer service in the operation of a recreational/natural resource park; interprets natural features of the area, and ensures public safety by enforcing park rules and regulations.

Job Duties:

• Hosts visitors.
• Assists with recreation infrastructure and activities.
• Communicates information in response to visitor questions, directions, guidance, and concerns.
• Provides customer service by phone and in person, responding to inquiries about park hours, accommodations, reservations, and policies.
• Performs cashier duties at contact stations/gift shops and accounts for fees for park admission and store purchases.
• Promotes safety of park visitors, enforces park rules, and protects park resources.
• Utilizes two-way radio communication systems.
• Completes incident reports as necessary.

Knowledge, Skills & Abilities:

• Knowledge of customer service principles, park rules/regulations, fees, and revenue functions.
• Techniques for display and interpretation of objects/artifacts and general resources.
• General office procedures.
• Skills in public relations, active listening, and customer service.
• Driving and operating automotive equipment.
• Basic curatorial techniques.
• Ability to research natural or historical information, perform math calculations, administer first aid, communicate effectively, and de-escalate upset visitors.

Selection Preferences:

The ideal candidate will have one year of customer service experience or a Bachelor's degree in Park Management, Forestry, Natural Resource Management, or a related field. Equivalent training and experience may be considered.

Pre-Employment Requirements:

• Must possess and maintain a valid Arizona Driver’s license.
• Some positions may require EMT certification.
• Must complete E-Verify.

Benefits:

This position is temporary with no benefits. For more information, visit the state's benefits page.

Retirement:

Eligible for Arizona State Retirement System pension after 27 weeks of employment.

Contact Us:

[e-mail]

The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with disabilities may request accommodations by calling [phone]. Early requests are appreciated.

Having trouble applying? Email [e-mail] or call [phone] for assistance.