Park Ranger

City of Rancho Cucamonga; Rancho Cucamonga (CA); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking public agency that values innovation and collaboration. As part of Team RC, you will play a crucial role in ensuring safety and enhancing community relations in beautiful outdoor settings. This position offers the chance to work closely with the public, enforcing city ordinances while building meaningful relationships. If you are passionate about public service and enjoy working in picturesque environments, this opportunity is perfect for you. Embrace the chance to make a positive impact in your community while enjoying a dynamic and supportive work culture.

Qualifications

• Minimum 2 years of experience in public contact and community relations.
• Bilingual English/Spanish is desired.

Responsibilities

• Patrolling city parks and enforcing regulations.
• Issuing citations and diffusing difficult situations.

Skills

Public Relations

Conflict Resolution

First Aid/CPR

Customer Service

Safety Regulations

Education

Associates Degree in Parks and Recreation

Bachelor's Degree in Natural Resource Management

Tools

Radio Communication

Standard Office Equipment

Job description

The City of Rancho Cucamonga is not your average public agency employer. We have evolved from the antiquated civil service government employment of the past. Our driving staff force, known as Team RC, embodies a culture of innovation and collaboration. We believe that our employees are the best representation of our values and we strive to be on the cutting edge of diversity, inclusion, and technology.

When you join Team RC, whether you're front-and-center or behind-the-scenes, you can rest assured that your work makes an impact in the community you serve. Our enthusiasm for public service and our commitment to continuous learning helps Team RC focus on what really matters....service and people.

So get comfortable, grab a snack and apply to join Team RC.

The City of Rancho Cucamonga is not your average public agency employer. We have evolved from the antiquated civil service government employment of the past. Our driving staff force, known as Team RC, embodies a culture of innovation and collaboration. We believe that our employees are the best representation of our values and we strive to be on the cutting edge of diversity, inclusion, and technology. When you join Team RC, whether you're front-and-center or behind-the-scenes, you can rest assured that your work makes an impact in the community you serve. Our enthusiasm for public service and our commitment to continuous learning helps Team RC focus on what really matters....service and people. So get comfortable, grab a snack and apply to join Team RC. This position might be perfect for you if:

• Being outdoors brings you joy.
• You enjoy working in a picturesque community at the foothills of the San Bernardino National Forest.
• You have a knack for interpreting and enforcing rules and regulations.
• You love interacting with the public and building working relationships.
• You are passionate about safety and helping others.

You'll be responsible for:

• Patrolling city parks, trails, and open spaces. There is nothing like fresh air.
• Enforcing City ordinances and park regulations.
• Issuing administrative and parking citations where necessary.
• Diffusing potentially difficult situations and providing support to law enforcement and fire officials where necessary. This is where we want you to break out those relationship building skills.
• Act as a public information source to park users, remember safety first.

For more information on this position please visit the job description .

Recruitment Timeline:
First initial review of applications will be Wednesday, June 14, 2023. Note, only applications submitted prior to this deadline will be considered for the first round of interviews scheduled on Thursday, June 22, 2023.
**All dates are subject to change at the discretion of the personnel officer**
Education and/or Experience:
Must be at least 21 years of age with a minimum of 2 years of experience of extensive public contact and community relations, and interpreting and enforcing regulations, preferably in a park setting. Previous experience as a Park Ranger and experience enforcing ordinances and park rules is desired. Associates or Bachelor's Degree in parks and recreation, natural resource management, or closely related field and bilingual English/Spanish is desired.

Knowledge, Skills, and Abilities:
Knowledge of:

• Organization and functional responsibilities of the Police, Fire and Public Works and Community Services Departments; PC 832 requirements, including citation preparation and arrest procedures, City ordinances and rules, First-Aid, CPR, Pepper Spray regulations, and other emergency procedures
• Parks, trails, open space and park facilities, general park maintenance standards, and principles of public relations, customer service, and visitor management; Principles of outdoor recreation, interpretation, and other types of visitor services.
• Principles of public speaking, principles, and techniques of supervision and management. Standard office practices and procedures, including the use of standard office equipment, record keeping, current computer software.
• Radio communication protocols, safe driving and cycling rules and practices, vehicle operations, basic fire suppression techniques, basic traffic control methods.

Ability to:

• Effectively enforce policies, rules, and laws; exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs and resolve conflicts among park/trail users.
• Establish and maintain effective working relationships with the public and fellow employees, communicate clearly and effectively, both verbally and in writing, to a variety of audiences.
• Walk, hike, bicycle ride, and climb hills, stairs, and uneven terrain, work outdoors in all weather conditions
• Maintain records and prepare clear, complete, and concise reports; communicate effectively and appropriately on a two-way radio; make public presentations.
• Work extended hours, irregular rotating shifts, alternative work schedules, holidays, and weekends; successfully complete required training and obtain required certifications and licenses
• Handle medical or other emergencies and injuries in a calm and effective manner, including providing basic first aid and CPR.

SPECIAL REQUIREMENTS
Possession of a valid California Class C Driver's License with a good driving record and be insurable by the City's insurance provider is a condition of employment. Within 6 months of employment complete, required trainings and certifications including but not limited to P.C. 832 training, Pepper Spray, First Responder Certification, CPR, and First Aid.

Subject to Department of Transportation regulations including pre-employment drug testing, and subject to unannounced alcohol and drug testing as a condition of continued employment.

APPLICATION PROCESS
All applicants are required to apply online at www.cityofrc.us/RCjobs. This position is open until filled or until a sufficient number of applications have been received. Please review the recruitment timeline above for additional information.

Applications must be complete and demonstrate that the minimum qualifications are met. All statements made on the application are subject to investigation and verification. Resumes may be attached to the completed application form as supplemental information, but will not be accepted in lieu of an official application form. Applications will be screened and the most qualified candidates who best match the needs of the City will be invited to compete further in the examination process. Candidates who meet the minimum qualifications will remain, candidates, until a final offer is accepted by the candidate who most closely meets the requirements of the City. The City may conclude that none of the candidates, even those who meet the minimum qualifications, are appropriate for the position.

Successful candidates shall be required to:

• Complete a verification form designated by the Immigration and Naturalization Service to certify that they are eligible for employment in the United States of America; and
• Pass a pre-employment medical exam, which includes a Tuberculosis (TB) Test and drug screen;
• Provide proof of a valid California driver's license and be insurable; and
• Pass a reference and background verification. References will not be contacted until mutual interest has been established.

If hired, candidate will be required to complete a verification form designated by Immigration and Naturalization Service to certify that they are eligible for employment in the United States of America and furnish proof certifying legal authorization to work in the United States.

The City of Rancho Cucamonga Participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. In accordance, the City will provide the U.S. Citizenship and Immigration Services and, if necessary, the Department of Homeland Security and Social Security Administration, with information from each new employee's Form I-9 to confirm work authorization. For additional information regarding E-Verify, the Federal Government's online employment eligibility verification system, please visit www.uscis.gov.

Disclaimers
The City of Rancho Cucamonga is an Equal Employment Opportunity Employer. In addition, the City of Rancho Cucamonga abides by a nepotism policy that may preclude you from being hired if the City employs a relative. The City of Rancho Cucamonga makes reasonable accommodations for disabled persons, considering each situation on an individual basis. Please make direct requests for accommodation to Human Resources. For information on Employee Rights under the Family and Medical Leave Act, please click here . There is a no smoking policy in effect in all City Offices and vehicles. Finally, please note that the provisions of this bulletin do not constitute a contract expressed or implied, and any provisions contained in this bulletin may be modified or revoked without notice. Questions regarding this recruitment may be directed to Human Resources at [e-mail]. Applicants may wish to visit the City's official website at www.cityofrc.us for more information.