Park Ranger

U.S. Fish and Wildlife Service; Newburyport (MA); Remote; USD 57,000 - 74,000; Full time

Benefits offered by this job

Telework eligible

Job summary

The U.S. Fish and Wildlife Service is seeking a Park Ranger at Parker River National Wildlife Refuge in Newburyport, MA.

This federal position offers telework with supervisor approval and begins at step 1 for first-time hires, with responsibilities spanning visitor services, fee collection logistics, safety, and public education. You will lead a small team of fee collectors and volunteers, manage data reporting, coordinate with Refuge Law Enforcement, and deliver educational programs while

Qualifications

• Transcript submission required to support claimed education.
• Official transcripts required before start if education was used to qualify.
• Foreign education must be evaluated for equivalency to U.S. education

Responsibilities

• Leads the fee collection program in the gatehouse, including recruiting, hiring, training, and overseeing up to three temporary fee collectors annually and numerous volunteers year-round.
• Collects appropriate fees at a refuge entrance station following guidelines and issues receipts, passes, and permits.
• Manages data reporting for monthly fee reports, maintaining spreadsheets, and correcting accounting/reporting errors; maintains stock database.
• Directs crowd and traffic control, updates refuge access notifications, and coordinates with Refuge Law Enforcement for safety and protection.
• Provides high-quality customer service, delivers information about the refuge, distributes maps and brochures, and communicates safety or operational changes.
• Plans, develops, and delivers educational programming about local natural, historical, and cultural resources.
• Monitors facilities for health and safety, supports maintenance, and coordinates with Friends and volunteers on projects

Skills

Customer service

Public safety

Data reporting

Job description

• Hiring Agency: U.S. Fish and Wildlife Service

You will serve as a Park Ranger with the U.S. Fish and Wildlife Service, within the Parker River National Wildlife Refuge in Newburyport, MA. First time hires to the Federal government normally start at the step 1 rate. The duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.

Key Responsibilities

Some of the major duties you will perform include but are not limited to the following: Leads the fee collection program in the gatehouse, including recruiting, hiring, training, and overseeing up to three temporary fee collectors annually and numerous volunteers year-round related to all aspects of scheduling, task prioritization, evaluation, and feedback.

Collects appropriate fees at a refuge entrance station following established accountability guidelines for handling government funds, including cash register and credit card reader operation, performing opening and closing shift functions, issuing entrance receipts, passes, and permits in accordance with established guidelines and verifying validity of passes and permits.

Manages data reporting for key functions including preparing monthly fee reports and transmittals, maintaining computer-based spreadsheets for fee and pass tracking, troubleshooting accounting and reporting errors, and maintaining database for accountable stock for all fee collectors.

Manages crowd and traffic control directing seasonal park rangers and volunteers, updated public notification systems regarding refuge access, and coordinating with Refuge Law Enforcement to enhance public safety and resource protection.

Serves as a frontline representative providing high-quality customer service, including providing current, accurate information to visitors concerning the refuge and surrounding areas of interest, explaining the recreational opportunities, and distributing maps, brochures, and other printed materials as well as informing visitors of any potential safety hazards, temporary operational changes, or seasonal opportunities.

Plans, develops, and delivers original educational programming to the general public, including providing orientation and explanation of current events, and resource management projects affecting the natural, historical, and/or cultural resources of the area.

Monitors public use facilities for health and safety issues and implements actions for resolution, including supporting trail maintenance, beach and roadside cleanups, minor maintenance, and Friends and volunteer-led projects, as well as notifying maintenance personnel as warranted.

Requirements & Education

You must submit a copy of your transcript(s) to support claimed education if substituting education for experience. Transcripts must include your name, school name, grades, credit hours earned, major(s), grade point average or class ranking, and date the degree was conferred, if applicable. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non-submission may result in being rated not qualified for the position.

Unofficial transcripts are acceptable, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

Foreign Education: To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs.

For more information on how foreign education is evaluated, visit: https://www.ed.gov/about/initiatives/international-affairs/recognition-of-foreign-qualifications

Which agency is hiring for this position?

This position is with U.S. Fish and Wildlife Service, Department of the Interior.

What is the salary for this position?

The posted pay range is $57150 – $74297/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-30.

Who is eligible to apply?

This position is open under the 'Special Authorities' hiring path.