Supervisory Park Ranger.

U.S. Fish and Wildlife Service (USFWS); Kilauea (HI); Remote; USD 70,000 - 90,000; Full time

Job summary

The U.S. Fish and Wildlife Service (USFWS) on Kauai seeks a GS-11 Visitor Services Specialist to develop and manage a high-quality visitor services program.

You will coordinate with refuge managers and state agencies to implement fishing programs, interpretive activities, and environmental education initiatives while administering permits and entrance fees under applicable authorities.

This supervisory role may include a probationary period and telework with supervisor approval.

Qualifications

• One year of full-time specialized experience in Volunteer/Visitor Services.
• Graduate study or higher related to natural resources or park management.
• Experience planning visitor services and engaging community partners.

Responsibilities

• Develops and maintains a high-quality visitor services program.
• Coordinates fishing programs and environmental education initiatives.
• Develops policies for charging user and entrance fees under applicable authorities.
• Administers commercial and non-commercial special use permits.
• Provides supervision and schedules for subordinate staff.

Skills

Volunteer Services

Visitor Services

Environmental Education

Partnership Development

Scope of Work & Cost Estimates

Education

Graduate education

Ph.D. or equivalent

Job description

Duties

This position is located within the Department of the Interior, U.S. Fish and Wildlife Service, Fish & Wildlife Service, Region 1, Kauai National Wildlife Refuge Complex, Kilauea, Hawaii.

At the full performance level (GS-11) the major duties of this position include, but are not limited to the following:

• Develops, manages and maintains a high quality and balanced visitor services program by providing opportunities in compatible wildlife-dependant recreation activities, as appropriate to the refuge, and the secondary uses and other programs that may support them.
• Coordinates with refuge managers, refuge biologists, and the state to develop a comprehensive fishing program as well as develops and implements interpretive and environmental education programs.
• Works with the Regional Visitor Services and refuge staff, developing policies and procedures for charging user and entrance fees under the Recreation Fee Demonstration Program and other legal authorities.
• Administers the refuge's program for commercial and non-commercial special use permits, and other permits as needed.
• Provides technical and administrative supervision for subordinate staff; planning work to be accomplished by subordinates, sets and adjusts priorities, and prepares schedules for completion of work.

Requirements

Conditions of employment

• Must be a U.S. Citizen or National.
• Appointment subject to background investigation and favorable adjudication.
• Males born after 12-31-59 must be registered for Selective Service.
• Direct Deposit participation required.
• Successfully pass the E-Verify employment verification check. To learn more, visit
• Must possess and maintain a valid driver's license throughout employment.
• You are required to wear a uniform and comply with uniform standards. A uniform allowance will be provided.

As a condition of employment for accepting this position, you may be required to serve an one year probationary to evaluate your fitness and whether your continuation of employment advances the public interest.

This probationary period is an extension of the appointment process and therefore requires the agency to determine if continued employment would advance the public interest, meet the organization goals and mission of the agency, and/or otherwise promote the efficiency of the service. In determining if your employment advances the public interest, the agency will consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service.

Under applicable law, the employment of an individual serving a probationary automatically terminates when that period ends unless the agency affirmatively certifies, in writing, that the individual's employment should continue and that their appointment should be finalized. In the absence of agency action to affirmatively certify continued employment beyond the probationary or trial period, such appointments are terminated. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

This is a supervisory position that may require completion of a supervisory probationary period.

Qualifications

All qualifications must be met by the closing date of this announcement - 10/22/2026-unless otherwise stated in this vacancy announcement. Competitive candidates must also meet Time-in-Grade requirements as defined in 5 CFR 300, Subpart F.

For current Federal employees, if hours worked per week are not included on your resume, you must submit a non‑award SF‑50 as part of your application to be used to validate your work schedule and determine the amount of specialized experience that you will be granted. An award SF‑50 will not be acceptable documentation for which to consider your amount of qualifying experience. For periods of time that reflect military service, the DD‑214 or Statement of Service is sufficient to meet the work schedule requirement as the service dates will be reflected.

For all other applicants who are not current federal employees, your resume must state either "full‑time" (or "40 hours a week") or "part‑time" with the number of hours worked per week to ensure proper crediting of specialized experience.

Minimum Qualification Requirements:

To qualify for this position, you must meet the following minimum qualifications:

Specialized Experience GS‑11

Have at least one year of full‑time specialized experience comparable in difficulty and responsibility to the next lower grade level (GS‑09) in the Federal Service. Experience must include: 1) Volunteer and Visitor Services program management; 2) Coordinating environmental education programs; 3) Participating in the coordination and development of a Visitor Services Plan; 4) Participating in partnership activities with community organizations and corporations; 5) Identifying requirements and developing scopes of work and cost estimates for Volunteer/Visitor Services activities.

OR

Have completed three full academic years of progressively higher level graduate education or Ph.D. or equivalent doctoral degree related to the occupation: natural resource management, natural sciences, earth sciences, history, archeology, anthropology, park and recreation management, law enforcement/police science, social sciences, museum sciences, business administration, public administration, behavioral sciences, sociology, or other closely related subjects pertinent to the management and protection of natural and cultural resources. Please submit all relevant transcripts.

OR

Possess an equivalent combination of professional experience and graduate level education beyond the second year which together equals 100% of the requirements.

Volunteer Experience

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

You must submit a copy of your transcript(s) to support claimed education if substituting education for experience. Transcripts must include your name, school name, grades, credit hours earned, major(s), grade point average or class ranking, and date the degree was conferred, if applicable. A typed list of courses, grades, semester/quarter hours, GPA, etc. will not be accepted. Non‑submission may result in being rated not qualified for the position. Unofficial transcripts are acceptable, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.

Foreign Education

To receive credit for education completed outside the United States, you must show proof that the education has been submitted to a private organization that specializes in interpretation of foreign educational credentials and such education has been deemed at least equivalent to that gained in conventional U.S. education programs. For more information on how foreign education is evaluated, visit:

Additional Information

Additional vacancies may be filled using this job announcement.

All FWS employees, their spouses, and minor children may not acquire or retain any claim, permit, lease, small tract entry, or other rights granted by the Department in Federal lands, with limited exceptions. Additional ethics prohibitions can be found here,

The duties of this position are suitable for telework and the selectee may be allowed to telework with supervisor approval.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

Eligibility for benefits depends on the type of position you hold and whether your position is full‑time, part‑time or intermittent. Contact the hiring agency for more information on the specific benefits offered.