Park Manager_ Heartland

Streamside RV Resorts and Campgrounds; Hermosa (SD); On-site; USD 70,000 - 90,000; Full time

Job summary

Streamside Parks is seeking a Park Manager for Heartland RV Resorts & Cabins in Hermosa, SD. You will oversee guest services, maintenance, housekeeping, culinary and retail, serving as the on-site executive operator.

The role requires 5-7 years in property management or hospitality leadership, a bachelor’s degree or equivalent, strong financial acumen, and the ability to lead multiple departments, hire and coach staff, and drive profitability.

Qualifications

• A bachelor’s degree or a combination of education and commensurate experience.
• 5-7 years of progressive property management or hospitality leadership experience; hotels, resorts, multifamily, or RV parks preferred.
• Experience overseeing multiple departments such as housekeeping, maintenance, food & beverage, or retail operations.
• You are a true operator and understand the complexities of daily tasks within a multi-department environment.
• Strong financial acumen with experience preparing, managing, and analyzing operational budgets.
• Marketing and sales experience is a plus.
• Efficient in using computer systems with excellent skills in Google Suite and other web-based applications.
• Current driver’s license.

Responsibilities

• Provide exceptional customer service to all guests to ensure a personable and memorable experience.
• Lead all day-to-day operations of the park, ensuring the property remains clean, safe, and attractive at all times.
• Oversee multiple operational areas, including front office, maintenance, housekeeping, culinary/food service offerings, and gift shop/retail operations.
• Manage the resources and assets of the property, including all buildings, amenities, equipment, and inventory.
• Maximize the profitability of the park through effective rate management, cost controls, and operational efficiency.
• Analyze and manage the operational budget to improve overall financial performance.
• Hire, train, coach, and manage all park employees, ensuring high standards of professionalism, service, and accountability.
• Conduct ongoing marketing and sales initiatives in partnership with the corporate marketing team to attract new customers and grow demand.
• Ensure compliance with health, safety, and regulatory standards across all departments, including food safety (as applicable).
• Maintain strong communication with district leadership and corporate support teams.

Skills

Bachelor's degree

Hospitality leadership

Multi-department leadership

Budget management

Marketing & sales

Google Suite

Driver's license

Education

Bachelor's degree or equivalent

Tools

Google Suite

Job description

Streamside Parks is focused on acquiring, improving, and operating RV Park Resorts & Campgrounds, primarily throughout the Southeast. With a focus on stable properties with long-term occupants and strategic, desirable locations, we strive to provide solid returns to our investors AND operate campgrounds that delight our residents and campers.

POSITION SUMMARY

We are currently seeking qualified candidates for a Park Manager to oversee Heartland RV Resorts & Cabins, located in Hermosa, SD. The Park Manager is responsible for leadership and oversight of all Park Operations across a high-volume, multi-department property, including guest services, maintenance, housekeeping, food & beverage (as applicable), and retail/gift shop operations. This role serves as the on-site executive operator, ensuring strong financial performance, exceptional guest experiences, and consistent execution of Streamside standards.

This is a full-time, year-round position, and the Park Manager resides on site throughout the year. The park's operating season runs April through October, and candidates must commit to a minimum of two (2) seasons on site.

ESSENTIAL JOB RESPONSIBILITIES

• Provide exceptional customer service to all guests to ensure a personable and memorable experience.
• Lead all day-to-day operations of the park, ensuring the property remains clean, safe, and attractive at all times.
• Oversee multiple operational areas, including front office, maintenance, housekeeping, culinary/food service offerings, and gift shop/retail operations.
• Manage the resources and assets of the property, including all buildings, amenities, equipment, and inventory.
• Maximize the profitability of the park through effective rate management, cost controls, and operational efficiency.
• Analyze and manage the operational budget to improve overall financial performance.
• Hire, train, coach, and manage all park employees, ensuring high standards of professionalism, service, and accountability.
• Conduct ongoing marketing and sales initiatives in partnership with the corporate marketing team to attract new customers and grow demand.
• Ensure compliance with health, safety, and regulatory standards across all departments, including food safety (as applicable).
• Maintain strong communication with district leadership and corporate support teams.

Skill and Experience

• A bachelor’s degree or a combination of education and commensurate experience.
• 5-7 years of progressive property management or hospitality leadership experience; experience in hotels, resorts, multifamily, or RV parks preferred.
• Experience overseeing multiple departments such as housekeeping, maintenance, food & beverage, or retail operations.
• You are a true operator and understand the complexities of daily tasks within a multi-department environment.
• Strong financial acumen with experience preparing, managing, and analyzing operational budgets.
• Marketing and sales experience is a plus.
• Efficient in using computer systems with excellent skills in Google Suite and other web-based applications.
• You have a current driver's license.

This job description is subject to change at any time. This job description is not meant to be an 'all-inclusive' list of the duties and responsibilities of this job. Streamside Parks reserves the right to change or modify job duties as necessary based on business necessity. Job description is subject to change at any time.