Park Manager — Aero Adventure Park

Aero Adventure Park; New York (NY); Sur place; USD 70 000 - 90 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Paid vacation

Paid sick leave

Direct access to ownership

Growth opportunities

Résumé du poste

Aero Adventure Park in Long Island City, NY seeks a Park Manager to lead daily operations, hire and train staff, manage safety, guest service, and event execution. The role offers hands-on leadership in a growing family entertainment venue with ownership collaboration.

You will recruit, schedule, and coach team members, oversee admissions and attractions, and help shape operating procedures as the business scales. Salary $70,000–$90,000 with full-time on-site work.

Qualifications

• 3+ years of management or supervisory experience in family entertainment or similar guest-facing business.
• Experience hiring, scheduling, training, and leading employees.
• Strong communication, organization, and problem-solving skills.
• Hands-on leadership style with a safety-first approach.
• Familiarity with point-of-sale systems, scheduling software, and basic reporting.
• Availability to work evenings, weekends, holidays, and peak periods.
• Trampoline park, adventure park, or family entertainment center experience preferred.
• Hold a New York City Department of Health and Mental Hygiene Food Protection Certificate and provide proof of certification.
• New-location opening experience and CPR/First Aid certification are a plus.

Responsabilités

• Recruit, interview, and hire employees in partnership with ownership.
• Create staff schedules that meet operational needs, approved labor budgets, and attraction supervision requirements.
• Train and coach employees and shift leads on safety, guest service, and daily responsibilities.
• Assign staff positions, coordinate breaks, and maintain appropriate coverage throughout each shift.
• Oversee admissions, attractions, party hosts, and other guest-facing operations.
• Lead opening and closing procedures and maintain a clean, organized, guest-ready facility.
• Ensure safety checks and inspections are completed and documented.
• Enforce park rules, respond to incidents, and communicate concerns promptly to ownership.
• Identify maintenance issues and remove unsafe equipment or attractions from service.
• Coordinate birthday parties and group events, including staffing, room preparation, supplies, timing, and cleanup.
• Resolve guest concerns professionally and handle refunds within approved policies.
• Support ticket and membership sales through staff coaching.
• Monitor labor usage and daily operating results and recommend improvements.
• Work alongside frontline employees during busy periods.

Connaissances

Management experience

Hiring

Scheduling

Training

Safety

Guest service

Communication

Organization

Outils

POS systems

Scheduling software

Reporting basics

Description du poste

Park Manager — Aero Adventure Park.

Location: 11-49 44th Road, Long Island City, NY. Position: Full-time, on-site. Salary: $70,000–$90,000 annually, depending on experience. Start Date: Flexible; candidates available to start soon are encouraged to apply..

Help Build Something Exciting.

Aero Adventure Park is preparing to open an indoor adventure and family entertainment destination in Long Island City. We are looking for a hands-on Park Manager to help build our team and deliver a safe, welcoming, and exciting experience for our guests.. You will work directly with ownership, which will be actively involved in daily operations. As an early member of a smaller company, you will have the opportunity to contribute ideas, shape operating procedures, and take on increasing leadership responsibilities as the business grows..

Your Role.

You will lead daily park operations, including hiring, scheduling, staff training, safety, guest service, and birthday party execution. Before opening, you will help recruit and train the team and prepare the park for guests..

Responsibilities.

• Recruit, interview, and hire employees in partnership with ownership..
• Create staff schedules that meet operational needs, approved labor budgets, and attraction supervision requirements..
• Train and coach employees and shift leads on safety, guest service, and daily responsibilities..
• Assign staff positions, coordinate breaks, and maintain appropriate coverage throughout each shift..
• Oversee admissions, attractions, party hosts, and other guest-facing operations..
• Lead opening and closing procedures and maintain a clean, organized, guest-ready facility..
• Ensure safety checks and inspections are completed and documented..
• Enforce park rules, respond to incidents, and communicate concerns promptly to ownership..
• Identify maintenance issues and remove unsafe equipment or attractions from service..
• Coordinate birthday parties and group events, including staffing, room preparation, supplies, timing, and cleanup..
• Resolve guest concerns professionally and handle refunds within approved policies..
• Support ticket and membership sales through staff coaching..
• Monitor labor usage and daily operating results and recommend improvements..
• Work alongside frontline employees during busy periods..

Qualifications.

• At least 3 years of management or supervisory experience in family entertainment, recreation, hospitality, restaurants, retail, or a similar customer-facing business..
• Experience hiring, scheduling, training, and leading employees..
• Strong communication, organization, and problem‑solving skills..
• A hands-on leadership style and a consistent commitment to safety..
• Familiarity with point-of-sale systems, scheduling software, and basic reporting..
• Availability to work evenings, weekends, holidays, and peak business periods..
• Trampoline park, adventure park, or family entertainment center experience preferred..
• Hold a New York City Department of Health and Mental Hygiene Food Protection Certificate and provide proof of certification.
• New-location opening experience and CPR/First Aid certification are a plus..
• The role involves frequent movement throughout a busy indoor park and regular interaction with guests and employees, with reasonable accommodations as applicable..

Compensation and Benefits.

• $70,000–$90,000 annual base salary, based on relevant experience and qualifications..
• Medical insurance with an anticipated employer contribution of 50% toward employee-only premiums, subject to final plan terms and eligibility..
• 10 paid vacation days annually..
• Paid sick leave..
• Direct access to ownership and the opportunity to help shape the business..
• Opportunities for advancement into general management or broader leadership roles as the company grows, based on performance and business needs..

Grow With Aero.

We are looking for someone who wants to build a career with us. Joining Aero at this early stage means your ideas, initiative, and leadership can have a direct impact on the park’s success. As the business develops, we want strong team members to grow with it.

Experience: Required

Employment: Full-time

Schedule: normal business hours

Salary: $70,000 – $90,000 yearly

About Aero Adventure Park: Aero Adventure Park is a new indoor adventure and family entertainment destination opening in Long Island City, New York. Our park brings together active play, birthday parties, and family fun in a safe, welcoming environment. As a small, growing company, we offer team members the opportunity to work closely with ownership, contribute ideas, and grow into leadership roles as the business develops.