Park Lead

Urban Air Adventure Parks; Westlake (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading indoor adventure park company in Westlake, Ohio, is seeking a responsible Site Manager to oversee daily operations. This role requires strong customer service skills and a commitment to promoting a collaborative workplace culture. The ideal candidate will manage staff, ensure safety standards, and contribute to a positive visitor experience. Night and weekend availability is essential. Join a vibrant team dedicated to creating memorable experiences.

Qualifications

• Prior experience in a supervisor-level role is required.
• Ability to work nights and/or weekends.

Responsibilities

• Open and close the Park on specified weekdays and weekends.
• Monitor on-site staff and promote team culture.
• Ensure proper maintenance and safety protocols.

Skills

Strong customer service skills

Conflict management skills

Effective communication

Team collaboration

Education

High School Diploma

Some College (preferred)

Job description

Job Summary

We are looking for hard working, responsible, light-hearted individuals with strong customer service skills. A strong team environment is crucial for our business and we need site managers who will embrace and promote that type of a workplace. Our Management Team is trained to learn every nuance of the business, so whether you’re creating an award-winning birthday party experience, hosting a corporate event, or overseeing a Teen Night, we’ll provide you with the tools and knowledge necessary to ensure the success of your store!

Responsibilities

• Open and close the Park on specified weekdays and weekends
• Promote team culture throughout the Park (both employees and customers)
• Monitor on-site staff
• Monitor proper maintenance and inventory of the Park and its equipment
• Promote safety for employees and customers

Skills and Qualifications

• High School Diploma, some College preferred
• Prior experience in a supervisor-level role
• Proven conflict management skills
• Ability to communicate clearly and effectively in all situations
• Ability to work nights and/or weekends

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.

About Urban Air Adventure Parks

Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.

Urban Air Westlake is an equal opportunity employer.