Park Lead

Urban Air Adventure Parks; Saginaw (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

Urban Air Saginaw is seeking a Park Lead to manage daily operations at our indoor adventure park. You will supervise staff, uphold safety standards, and ensure a welcoming, high-energy environment for guests and teams.

The role focuses on open/close procedures, event support, and fostering a positive culture while delivering memorable experiences, from birthday parties to corporate events. Evening and weekend availability is required.

Qualifications

• Supervisory experience and leadership abilities are essential.
• Strong conflict management and customer service skills are required.
• Clear communication and the ability to handle challenging situations are expected.
• Candidates must be available to work nights and weekends.
• Team orientation and the ability to promote a positive park culture are important.

Responsibilities

• Open and close the Park on specified weekdays and weekends.
• Promote team culture throughout the Park (both employees and customers).
• Monitor on-site staff to ensure smooth operations.
• Monitor maintenance and inventory of the Park and its equipment.
• Promote safety for employees and customers.

Skills

Supervisory experience

Conflict management

Clear communication

Night/weekend availability

Team-oriented mindset

Education

High School Diploma

Job description

Job Summary

We are looking for hard working, responsible, light-hearted individuals with strong customer service skills. A strong team environment is crucial for our business and we need site managers who will embrace and promote that type of workplace.

PARK LEAD

Job Summary

We are looking for hard working, responsible, light-hearted individuals with strong customer service skills. A strong team environment is crucial for our business and we need site managers who will embrace and promote that type of workplace.

Our Management Team is trained to learn every nuance of the business, so whether you're creating an award-winning birthday party experience, hosting a corporate event, or overseeing a Teen Night, we'll provide you with the tools and knowledge necessary to ensure the success of your store!

Responsibilities

• Open and close the Park on specified weekdays and weekends
• Promote team culture throughout the Park (both employees and customers)
• Monitor on-site staff
• Monitor proper maintenance and inventory of the Park and its equipment
• Promote safety for employees and customers

Skills And Qualifications

• High School Diploma, some College preferred
• Prior experience in a supervisor-level role
• Proven conflict management skills
• Ability to communicate clearly and effectively in all situations
• Ability to work nights and/or weekends

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills.

About Urban Air Adventure Parks

Urban Air is the preeminent indoor adventure park and the market leader in location-based entertainment. The Dallas-based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.

Urban Air Saginaw is an equal opportunity employer.