Park Lead

Urban Air Adventure Parks; Bloomingdale (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

Urban Air Bloomingdale is seeking a Park Manager to lead daily operations and supervise a diverse team. The role focuses on delivering outstanding customer service, maintaining safety standards, and promoting a positive park culture during both weekdays and weekends.

The ideal candidate will have a high school diploma (some college preferred), prior supervisor experience, strong conflict management and communication skills, and the ability to work nights and weekends in a fast-paced

Qualifications

• Customer service skills required.
• Experience in a supervisor-level role.
• Proven conflict management skills.
• Ability to communicate clearly and effectively in all situations.
• Ability to work nights and/or weekends.

Responsibilities

• Open and close the Park on specified weekdays and weekends.
• Promote team culture throughout the Park (both employees and customers).
• Monitor on-site staff.
• Monitor proper maintenance and inventory of the Park and its equipment.
• Promote safety for employees and customers.

Skills

Customer service

Team leadership

Conflict management

Communication

Night/weekend availability

Education

High School Diploma, some College preferred

Job description

JOB SUMMARY

We are looking for hard working, responsible, light‑hearted individuals with strong customer service skills. A strong team environment is crucial for our business and we need site managers who will embrace and promote that type of workplace. Our Management Team is trained to learn every nuance of the business, so whether you’re creating an award‑winning birthday party experience, hosting a corporate event, or overseeing a Teen Night, we’ll provide you with the tools and knowledge necessary to ensure the success of your store!

RESPONSIBILITIES

• Open and close the Park on specified weekdays and weekends
• Promote team culture throughout the Park (both employees and customers)
• Monitor on‑site staff
• Monitor proper maintenance and inventory of the Park and its equipment
• Promote safety for employees and customers

SKILLS AND QUALIFICATIONS

• High School Diploma, some College preferred
• Prior experience in a supervisor‑level role
• Proven conflict management skills
• Ability to communicate clearly and effectively in all situations
• Ability to work nights and/or weekends

ABOUT URBAN AIR ADVENTURE PARKS

Urban Air is the preeminent indoor adventure park and the market leader in location‑based entertainment. The Dallas‑based entertainment company pioneered the adventure park concept and is the largest adventure park operator in the world. Urban Air's purpose is to help kids have fun and aim higher, achieving those things that they never thought they could do.

Urban Air Bloomingdale is an equal opportunity employer.