Park Guest Experience Associate

skyzone; Lakeland (FL); In loco; USD 17.000 - 22.000; Part-time

Descrizione del lavoro

Sky Zone Lakeland is seeking part-time Crew Members to deliver a safe, engaging guest experience across multiple park stations. You may be assigned to Court Monitor, Greeter/Support, Party Host, FOH/BOH, Front Desk, Park Training, or Marketing Support based on business needs.

We value reliability, coachability, and alignment with Sky Zone's mission and safety standards. Must be at least 16, available evenings, weekends, and holidays; prior customer service is a plus.

Competenze

• Must be 16 years of age or older.
• Availability to work evenings, weekends, and holidays as business needs require.
• Ability to follow safety procedures and operational guidelines.
• Ability to work in a fast-paced, high-energy environment.
• Previous customer service or hospitality experience is preferred but not required.

Mansioni

• Deliver a safe and positive guest experience at all times.
• Follow and enforce park safety rules and operational procedures.
• Maintain cleanliness and organization of assigned areas.
• Communicate clearly and professionally with guests and team members.
• Adapt to changing business demands and station assignments.
• Demonstrate teamwork, accountability, and professionalism during each shift.
• Actively supervise attractions to ensure guest safety.
• Welcome guests and provide directional assistance.
• Lead birthday parties and group events from start to finish.
• Prepare party rooms and materials prior to events.
• Take and process guest orders accurately using POS systems.

Conoscenze

Positive attitude

Professional communication

Coachability

Reliability

Teamwork

Initiative

Calm under pressure

Tech comfort

Formazione

No formal education requirement

High school students encouraged

Strumenti

POS systems

Scheduling tools

Descrizione del lavoro

Sky Zone Lakeland is seeking part-time Crew Members to deliver a safe, engaging guest experience across multiple park stations. You may be assigned to Court Monitor, Greeter/Support, Party Host, FOH/BOH, Front Desk, Park Training, or Marketing Support based on business needs.

We value reliability, coachability, and alignment with Sky Zone's mission and safety standards. Must be at least 16, available evenings, weekends, and holidays; prior customer service is a plus.