Park Gate Attendant

City of Boca Raton; Boca Raton (FL); On-site; USD 19,000 - 25,000; Full time

Job summary

City of Boca Raton is seeking a Park Attendant to support daily park operations, greet visitors, process payments, verify permits, and maintain records. The role includes cash-handling duties, radio coordination with Park Rangers, and distributing park materials. Candidate should be able to work a flexible schedule, including weekends or holidays.

Knowledge of basic math, park rules, customer service, and payment reconciliation is required. Prior experience with payments is a plus.

Qualifications

• High school diploma or equivalent required.
• Six months of experience dealing with the general public or processing electronic payments.
• Basic math and payment processing knowledge.

Responsibilities

• Greet all visitors to the park site.
• Collect and process payments and verify vehicle permits.
• Maintain attendance, vehicle, and other records.
• Provide directions and distribute park materials.
• Balance and reconcile register transactions at shift end.

Skills

Customer service

Cash handling

POS operation

Card payments

Public interaction

Schedule flexibility

Education

High school diploma or equivalent

Tools

Cash register / POS hardware

Job description

Build Your Future with the City of Boca Raton!

At the City of Boca Raton, a career in public service is more than a job — it’s your chance to make a meaningful impact in a vibrant and sustainable coastal community. Driven by our core values of Fairness, Integrity, Respect, Service, and Trust, we are committed to fostering a workplace where employees feel appreciated, inspired, and supported.

Whether you're starting out or looking to take your public service career to the next level, the City of Boca Raton offers the tools, resources, and culture to help you succeed.

General Statement of Job

The Park Attendant is responsible for supporting daily park operations by greeting visitors, collecting and processing payments, verifying vehicle permits, and maintaining accurate attendance and vehicle records. This position provides information and directions to park visitors, distributes park and recreation materials, and performs cash-handling duties, including register balancing and deposit preparation. The Park Attendant also maintains radio communication with the appropriate City departments to support routine park operations and coordinate responses to emergency situations.

• Greets all vehicles entering park site.
• Checks all vehicles for appropriate permits.
• Maintain vehicle, attendance, and other records.
• Give directions to park visitors.
• Complete pre-shift responsibilities related to register and payment system readiness.
• Balance and reconcile register transactions at the end of each shift in accordance with established procedures.
• Complete required end-of-shift transaction reports and related documentation.
• Pass out brochures, surveys, and other park and recreation public relations materials.
• Maintain radio contact with Park Rangers for routine and emergency situations.

Knowledge of:

• Basic math skills
• Park rules and regulations
• Customer Services practices
• Basic payment processing and transaction reconciliation procedures

Skilled in:

• Customer service - Providing support and assistance as needed, ensuring inquiries and concerns are addressed efficiently and effectively, fostering a positive and safe work environment
• Operating a cash register or point-of-sale system and credit/debit card payment terminal

Ability to:

• Accurately process credit and debit card transactions and issue receipts
• Effectively use a cash register and credit card reader
• Interact with the public and associates and maintain effective working relationships with same
• Work a variable schedule that may include weekends or holidays

• Any combination of education and experience equivalent to graduation from high school
• Six (6) months of experience dealing with the general public, customer service, and/or processing electronic payments

POST OFFER PRE-EMPLOYMENT SCREENING REQUIREMENTS

Final offer and employment are contingent upon successful completion of the following post-offer, pre-employment screening items:

• Criminal Background Check
• Employment Verification
• Credit Check