Park Experience & Visitor Services Specialist

Arkansas Department of Energy & Environment; Bismarck (AR); On-site; USD 36,000 - 53,000; Full time

Job summary

The Park Specialist at Arkansas Department of Parks and Tourism supports daily maintenance, visitor services, and conservation within Arkansas state parks, ensuring facilities, landscapes, and public areas are safe, accessible, and well‑kept for visitors.

You will deliver friendly customer service, educate guests on park rules, assist with recreation programs, and help coordinate events while coordinating with park staff.

Qualifications

• At least six months of experience in customer service, bookkeeping, or retail operations.
• Ability to prepare oral and written materials, ledgers, journals, reports.
• Strong organizational skills and customer service principles.
• Lead or supervisory experience preferred.
• Knowledge of inventory control, database management, and office software.

Responsibilities

• Manage front desk operations and guest check-in.
• Answer inquiries and provide information on park services.
• Enforce park policies and safety procedures.
• Assist with events and recreation programs.

Skills

Customer service

Bookkeeping

Retail operations

Office procedures

Job description

The Park Specialist at Arkansas Department of Parks and Tourism supports daily maintenance, visitor services, and conservation within Arkansas state parks, ensuring facilities, landscapes, and public areas are safe, accessible, and well‑kept for visitors.

You will deliver friendly customer service, educate guests on park rules, assist with recreation programs, and help coordinate events while coordinating with park staff.