Park City Server: Deliver World Class Hospitality

Lodging Dynamics; Park City (UT); On-site; USD 30,000 - 45,000; Full time

Job summary

Lodging Dynamics is seeking a dedicated team member for Hotel Thaynes in Park City. This role involves interacting positively with guests, serving food and beverages while ensuring outstanding service, and addressing any kitchen shortages. The ideal candidate should be aware of menu items and daily specials, effectively up-selling to enhance dining revenue.

We value a professional image and a strong commitment to customer satisfaction. Join us to be part of a team focused on delivering world-class hospitality.

Qualifications

• Ability to interact positively and accommodate customer needs effectively.
• Informed about daily menu items and specials.
• Promptly addresses guest requests with a friendly demeanor.

Responsibilities

• Serve menu items to guests promptly and courteously.
• Relay kitchen shortages to guests when necessary.
• Up-sell menu items to maximize revenue.
• Respond quickly to guest feedback.

Skills

Positive attitude

Customer service

Knowledge of food and beverage

Job description

Proudly part of the Marriott family, Hotel Thaynes a Tribute Portfolio shares Park City's can-do spirit with a distinct point of view that's daring and full of heart. As a Marriott Bonvoy® hotel, we create signature experiences designed for Modern Maverick

Help write the next chapter at Hotel Thaynes-a fully renovated, reimagined Marriott Tribute Portfolio property in Park City. Come for the opening energy, stay to deliver on world-class standards every shift.

We put people first, pursue excellence, act with integrity, embrace change, and serve our world-every shift, every guest, every teammate.

Primary Responsibilities:

• Radiates a positive and accommodating attitude while interacting with customers.
• Becomes informed of kitchen/food shortages and relays the shortages to guests when necessary.
• Becomes informed of daily/weekly specials and is able to explain all menu items and methods of cooking/preparation to the customers as requested.
• Describes all menu items; methods of preparation and prices as needed and/or requested by customers.
• Ensures that any special requests that the kitchen is able to deliver for the guest is indeed met.
• Up-sells established menu items or specials to maximize food and beverage revenues.
• Serves menu items to guests in a prompt and courteous manner and according to established service standards.
• Performs pre- and post-shift side work including stock service station, makes coffee, etc.
• Forwards customer payments to cashier for completion of the transaction; receives change from cashier and returns change promptly to guest.
• Receives direct and indirect customer feedback regarding their dining experience and relays feedback to proper management
• Responds quickly to guest requests in a friendly manner. Report serious guest requests to the appropriate supervisor. Follow up to ensure guest satisfaction.
• May assist Greeter/Cashier with greeting and seating guests
• May assist the bus person with clearing table and filling glasses.
• Provides a professional image at all times through appearance and dress.
• Follow company policies and procedures.

Location: Hotel Thaynes Park City, a Tribute Portfolio Hotel

Proudly part of the Marriott family, Hotel Thaynes a Tribute Portfolio shares Park City's can-do spirit with a distinct point of view that's daring and full of heart. As a Marriott Bonvoy® hotel, we create signature experiences designed for Modern Maverick

Help write the next chapter at Hotel Thaynes-a fully renovated, reimagined Marriott Tribute Portfolio property in Park City. Come for the opening energy, stay to deliver on world-class standards every shift.

We put people first, pursue excellence, act with integrity, embrace change, and serve our world-every shift, every guest, every teammate.

Primary Responsibilities:

• Radiates a positive and accommodating attitude while interacting with customers.


• Becomes informed of kitchen/food shortages and relays the shortages to guests when necessary.


• Becomes informed of daily/weekly specials and is able to explain all menu items and methods of cooking/preparation to the customers as requested.


• Describes all menu items; methods of preparation and prices as needed and/or requested by customers.


• Ensures that any special requests that the kitchen is able to deliver for the guest is indeed met.


• Up-sells established menu items or specials to maximize food and beverage revenues.


• Serves menu items to guests in a prompt and courteous manner and according to established service standards.


• Performs pre- and post-shift side work including stock service station, makes coffee, etc.


• Forwards customer payments to cashier for completion of the transaction; receives change from cashier and returns change promptly to guest.


• Receives direct and indirect customer feedback regarding their dining experience and relays feedback to proper management


• Responds quickly to guest requests in a friendly manner. Report serious guest requests to the appropriate supervisor. Follow up to ensure guest satisfaction.


• May assist Greeter/Cashier with greeting and seating guests


• May assist the bus person with clearing table and filling glasses.


• Provides a professional image at all times through appearance and dress.


• Follow company policies and procedures.

Note: Other duties as assigned by supervisor or management.

Lodging Dynamics Hospitality Group LLC provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Lodging Dynamics Hospitality Group LLC participates in E-Verify, the federal program for electronic verification of employment eligibility.

About Lodging Dynamics:

Lodging Dynamics Hospitality Group is a national hospitality management company serving the hospitality industry for over 30 years! Lodging Dynamics operates a diverse portfolio of hotels across multiple states, including both independent properties and well-known brands such as Marriott and Hilton. Our work centers around our mission, "Make Money and Do Good." This mission focuses on elevating human dignity by providing exceptional services and opportunities to our team members, guests, and investors.

Employment is contingent upon successful completion of a background check, conducted in accordance with applicable law. A prior conviction does not automatically disqualify you; factors such as the nature of the offense and job-related requirements will be considered.