Park City Center (Lancaster)

Round One Entertainment Inc.; Lancaster (Lancaster County); On-site; USD 20,664 - 23,074; Full time

Benefits offered by this job

90 minutes of bowling per week

50% discount on food items per working shift

1 hour of karaoke/billiards per week

1 hour of time play arcade games per week

1 free beverage per working shift

Job summary

A leading entertainment company is hiring Customer Service Associates to work in an engaging and fun environment at their bowling, amusement, and food & beverage facilities. The ideal candidates should have a passion for interacting with people and be able to work effectively in a busy atmosphere, with responsibilities that include handling customer service operations and maintaining cleanliness. Join a dynamic team and enjoy fantastic perks like discounts and game time!

Qualifications

• 1 to 2 years’ experience in hospitality, restaurant, or retail environment preferred.

Responsibilities

• Conducts alcohol and age restriction control.
• Maintains clean and safe working area.
• Handles lost and found procedures.

Skills

Customer Service

Communication

Attention to Detail

Education

High School Diploma or equivalent

Job description

Location: 142 Park City Center , Lancaster, PA

Department: Bowling, Amusement, Food & Beverage, Facility-Mechanic, Facility-Cleaning, Spo-Cha (Sports Challenge)

Round One Entertainment is looking to hire Customer Service Associates for our Amusement, Bowling, Food & Beverage, Cleaning Department and Arcade/Bowling Mechanics.

Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you’re the kind of person we’d love to hire!

Wage: $15 - 16.75 /hour

• Conducts alcohol and age restriction control in accordance with company policies.
• Conducts lost and found the procedure in accordance with company policies.
• Seeks constant improvement or more efficient and less expensive ways and means in department work processes.
• Complies and maintains the confidentiality of all company policies and procedures.
• Responsible for maintaining a clean and safe working area.

Qualifications:

• (Preferred) One to two years’ experience in hospitality, restaurant or retail environment.

While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust and activity can be expected. The noise level in the work environment is usually loud.

Physical Demands:

While performing the duties of this job, the employee is regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.

The employee is required to stand and walk for extensive periods of time without breaks during busy times. In addition, the employee will need to be able to use their hands/fingers to handle and feel and reach with hands and arms.

Lifting and/or moving up to 100lbs with assistance is required.

• 1 hour of time play (non-prize) arcade games per week.
• 90 minutes of bowling per week (shoes included).
• 1 hour of karaoke/billiards per week.
• 50% discount on food items per working shift.
• 1 free beverage per working shift.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.

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