Park Appearance Technician - [YR] Dollywood Theme Park - Full Time Year Round

Dollywood Parks & Resorts; Pigeon Forge (TN); On-site; USD 17,000 - 24,000; Full time

Job summary

The Dollywood Company in Pigeon Forge, TN is seeking a Park Appearance Team Member to support overnight cleaning and guest-facing duties, reflecting our mission of hospitality and safety.

You will contribute to maintaining walkways, assist with vehicle operations, and uphold the Dollywood values of care, teamwork, and reliability while embracing flexible shifts, including evenings and weekends.

Qualifications

• Experience in guest service or similar roles.
• Ability to follow safety guidelines and policies.
• Willingness to work flexible hours including evenings and weekends.

Responsibilities

• Maintain cleanliness of roadways and walkways using equipment as needed.
• Collect reuse and recyclable material.
• Operate company motor vehicles safely and efficiently.
• Develop a work timetable to ensure tasks are completed on time.

Skills

Guest interaction

Safety awareness

Flexible scheduling

Team collaboration

Problem solving

Education

High School Diploma or equivalent

1 year relevant experience

Tools

Operate company vehicles

Job description

Locations

• Pigeon Forge, TN 37863, USA
• Rate : $15 USD per hour
• Guest Services
• Full-Time
• Requisition #: PARKA010458

Description

At Dollywood Parks & Resorts, we create memories worth repeating! We are seeking Park Appearance Team Member who will embody the heart and soul of our mission of creating memories worth repeating while bringing families closer together while caring deeply about our brand.

We want to work alongside someone who acts as an extension of our mission, values, and culture. The ideal park Appearance Team Member will be equal parts curious learner, innovator, administrator, detail driver, mentor, and motivator.

The Park Appearance Technician exists to provide the Park with overnight cleaning and support to be done in a manner consistent with the Mission and Values of The Dollywood Company.

Additionally, the ideal candidate will be able to display and live out Lead with Love qualities, strongly rooted in the Dollywood Company culture, by being patient, kind, trusting, unselfish, truthful, forgiving, dedicated and accountable.

Summary of Essential Functions and Responsibilities

• Maintain the cleanliness of roadways and pedestrian walkways using high-pressure water hose
• Collect reuse and recyclable material
• Train in operation of company motor vehicles
• Develop a work timetable for any assigned area to ensure tasks are completed timely

Management reserves the right to change and/or add to these duties at any time

Education and Experience Required

• Must have at least 1 year of work experience that demonstrates successful execution of similar duties and responsibilities in a commercial/industrial environment
• Ability to safely operate company vehicles according to company policy. Must have valid driver’s license, proof of auto liability insurance and acceptable motor vehicle driving record
• Offers of employment are contingent upon satisfactory completion of background screening which includes criminal history
• Must be at least 18 years old

Knowledge, Skills, and Abilities

• Able to make a friendly impression when speaking to or corresponding with guests, vendors, and other employees
• Must be self-motivated and disciplined
• Must be able to prioritize and complete work assignments on a timely basis
• Must maintain strict confidentiality and judgment regarding privileged information
• Must have professional appearance with good personal hygiene
• Must be productive in a fast-paced environment
• Must maintain dependable work attendance and flexibility with assigned work schedules including any required overtime, evenings, weekends and holidays
• Must be sensitive to the needs of our Guests and feel empowered to act to meet their needs within company guidelines
• Must be able to utilize effective communication, problem solving, conflict management and interpersonal skills
• Must be able to communicate effectively with Guests and Hosts using approved communication methods
• Able to collaborate with cross-functional teams to plan, execute, and deliver projects ahead of schedule, fostering open communication and mutual support to achieve shared goals
• Able to comprehend instructions and retain information
• Able to perform duties consistent with creating a safe and secure environment for hosts and guests
• Able to be flexible to handle frequent changes in priorities
• Must reflect Dollywood's image by being genuinely friendly and caring and by taking pride in work
• Must be committed to continuous improvement
• Must promote and support a "team" work environment by cooperating and helping co-workers
• Able to add, subtract, multiply and divide with accuracy

Physical Requirements | Environmental Conditions

• Lifting and Carrying: Position may require occasional to frequent lifting of up to 50-100 lbs utilizing company’s safety guidelines for safe lifting
• Mobility: Position may require intermittent to prolonged sitting, standing and/or walking for duration of shift, up to 13 hours
• Repetitive Movements: This position may require performing repetitive movements and tasks throughout the shift, including repeated use of hands, arms or other body parts as part of typical job functions
• Environmental Conditions: This position requires the ability to perform work tasks in varying weather conditions to include extreme cold and heat
• Cognitive and Sensory Requirements: This position requires strong cognitive skills, including the ability to think critically, solve problems, process and retain information, have attention to detail and communicate effectively using approved communication methods.
• Able to meet the physical demands of the job

The Dollywood Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. The Dollywood Company drives a welcoming culture where ideas and decisions from all people support our efforts to be relevant in an ever-changing world.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.