Parenting Specialist

Meta House; Milwaukee (WI); On-site; USD 42,000 - 56,000; Full time

Job summary

Meta House in Milwaukee, WI is seeking a Parenting Skills Coach to support individuals and families affected by substance use and mental health challenges. You will provide individual coaching, assess needs, and help clients access benefits, childcare, and community resources within our continuum of care.

This role requires a Bachelor's degree in human services, experience with co-occurring disorders, and strong communication, organizational, and collaboration skills.

Qualifications

• Bachelor's degree in human services or related field required.
• Experience with co-occurring disorders and working with families.
• Knowledge of WIC and W2 benefits, child protective services, and school systems.

Responsibilities

• Provide individual parenting skills to an assigned caseload.
• Assess family needs and develop skill plans with clients and families.
• Assist clients with access to benefits and childcare enrollment.
• Coordinate visits and advocate with caregivers and partners.
• Facilitate parenting education and family programs.
• Document records accurately and attend supervision meetings.

Skills

Emotional intelligence

Communication skills

Organizational skills

Collaboration

Cultural competence

Problem solving

Independence

Education

Bachelor's degree in human services or related field

Tools

Epic Connect

Microsoft Office

Job description

Job DetailsJob Location: Meta House HQ - Milwaukee, WI 53208Position Type: Full TimeEducation Level: 4 Year DegreeJob Category: Nonprofit - Social ServicesAt Meta House, your work has purpose. Every role whether clinical, administrative, or leadership contributes to helping women and families rebuild their lives and achieve lasting recovery. Here, you’re not just filling a position; you’re advancing a mission that changes futures. We foster a collaborative, values-driven culture where professionals are supported, challenged, and empowered to grow. If you’re looking for meaningful work, a team that cares deeply, and the opportunity to make a measurable impact in your community, Meta House is where your career and your purpose align.

Position Summary

To provide parenting skill coaching and referrals to individuals with substance use and/or mental health needs and their families throughout the Meta House continuum of care.

Essential Functions

• Provide individual parenting skills to an assigned caseload.
• Assess parenting and family needs. Collaboratively develop parenting skills and resource-focused treatment plan with clients and families.
• Support clients in accessing benefits and resources (WIC, W2 etc.), enrolling their children in childcare and school programs, and coordinating and participating in children’s appointments
• Assist clients and families with coordination of visits, including communication and advocacy with caregivers, child welfare and other community partners.
• Connect clients and families with community-based resources, services, and support. Provide outreach services to the extended family members of clients.
• Facilitate Parenting education and Nurturing Program groups.
• Participate in the Celebrating Families planning activities and facilitate the Celebrating Families curriculum.
• Work as part of a multidisciplinary team. Communicate and collaborate with colleagues via phone, email, and in-person.
• Perform all required record keeping and paperwork, accurately and timely.
• Attend required meetings and clinical supervision.

Secondary Functions

• With supervisor, ensure coverage of all services as assigned and coverage for colleagues' PTO time.
• Assist with the safe, timely, and organized transportation of clients
• Participate in agency or community-based committees or meetings as assigned
• Assist with other duties to support general program operations and occasional special programs
• Other duties as may be periodically or permanently assigned

QualificationsRequired Education:

• Bachelor's degree in human services or related fields required

Required Experience:

• Experience working in a setting that provides services to clients and families with co-occurring disorders
• Working knowledge of child protective services, mandated reporter, WIC and W2 benefits, physical and mental health care systems, criminal justice, and MPS/school systems
• Experience working directly with children and families

Required Skills and Abilities:

• Emotional intelligence and resilience when handling crises and long-term exposure to traumatic stories and experiences.
• Effective written and verbal communication skills
• Strong organizational, time management, and planning skills.
• Ability to collaborate and communicate with both internal team members and external agencies/partners.
• Able to work with a diverse client population and understand and respect family dynamics from many cultural viewpoints.
• Independence, flexibility, and a mature approach to problem solving.
• Knowledge of community resources
• Computer skills including proficiency in Epic Connect, Microsoft Office Suite, and other applications
• Knowledge of co-occurring treatment issues, the effects of substance use disorders and behavioral/emotional health disorders on families and children, and trauma informed care
• Able to develop, deliver and implement family activities and teach/model parenting skills
• Understand and model healthy parent/child relationships

Physical Requirements & Work Environment

• All Meta House staff are required to provide proof of vaccination for MMR, Varicella, and annual flu shot.
• Adherence to a non-smoking work environment.
• Tolerate occasional hot or cold days.
• Alternate sitting or standing for extended periods of time at will.
• Lift up to 25 pounds on a regular basis and 40 pounds on occasion.
• Ascend and descend stairs using feet and legs.
• Bend, stoop, twist, squat, and kneel to perform essential functions.
• Reach overhead, and at or below shoulder level.
• Read and enter text or data into a computer or other system.
• Seize, hold, grasp, turn, or otherwise work with hands.
• Touch, pick, punch or otherwise work with fingers.
• Hear, understand, and distinguish speech and/or other sounds in order to communicate with clients and/or colleagues.
• Express or exchange ideas by means of spoken word to impart oral information to clients or the public and convey detailed spoken instructions to others accurately, loudly, or quickly.
• See clearly at approximately 20 inches or less including use of computers or tablet.
• Visually identify clients and others for reasons including, but not limited to security, presence in the building.
• Valid Wisconsin driver’s license required.