Bilingual Parent Partner/Peer Support Specialist

Center for Children; La Mesa (CA); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Health Insurance

403(b) Retirement with employer match

Paid Time Off

Tuition Reimbursement or Assistance

Employee Discounts

Career Advancement Opportunities

Job summary

San Diego Center for Children seeks a Bilingual Parent Partner/Peer Support Specialist to provide therapeutic services to families within wraparound teams. The role emphasizes education, advocacy, and crisis intervention in a community-based setting.

Responsibilities include coordinating care with schools and clinicians, maintaining case records, and supporting family engagement. A high school diploma is required, with language proficiency in English and Spanish essential for effective service

Qualifications

• Bilingual in English and Spanish is required.
• High School Diploma or GED is required.
• Experience in wraparound or family support services is a plus.

Responsibilities

• Provide education, advocacy, crisis intervention, case management, rehabilitation, and other therapeutic services to families in the community.
• Coordinate with wraparound team members and community partners to support treatment plans.
• Maintain accurate case records per Medi-Cal requirements and organizational policies.

Skills

Bilingual in English/Spanish

Communication skills

Case management

Crisis intervention

Advocacy

Cultural competency

Education

High School Diploma or GED

Associates or Bachelor's Degree

Tools

SmartCare (EMR)

Job description

Job Details

Job DetailsJob Location: WrapWorks Southeast - La Mesa, CA 91942Position Type: Full TimeEducation Level: High SchoolSalary Range: $23.50 - $24.22 HourlyTravel Percentage: Up to 25%Job Shift: DayBy joining the San Diego Center for Children, you will empower children and families through transformative mental health care and educational services. Our vision is to inspire a world where children and families live joyful, healthy lives. We serve over 1,000 people every day - are you ready to make an impact?

Join us - and work with purpose!

POSITION BENEFITS

• Team-Oriented, Multidisciplinary Approach
• Ongoing, High-Level Learning and Development Opportunities
• Culturally Diverse Environment
• Joint Commission Accredited Organization
• Comprehensive Health Insurance (Medical, Dental, Vision, Pet)
• Retirement Savings Plan: 403(b) - With Employer Match Up To 3%
• Generous Paid Time Off (Vacation, Sick Leave, Holidays)
• Wellness Programs
• EAP - Employee Assistance Program
• Tuition Reimbursement or Assistance For Continuing Education
• Employee Discounts
• Employee Recognition Program
• Opportunities For Career Advancement
• May Be Eligible For State or Federal Loan Forgiveness Programs For Work With Underserved Populations

All Offsite Programs Have a Bonus Structure, Up to $10,000 Bonus Earning Potential for Clinical Positions and Up to $2,000 Bonus Earning Potential for Non-Clinical Positions!

SUMMARY

The Bilingual Parent Partner/Peer Support Specialist will provide therapeutic services and support to family members and/or caregivers in wraparound teams and individual meetings; Bilingual Parent Partner/Peer Support Specialist will form collaborative partnerships with all wraparound team members and community partners. Average caseload of 10-12 families. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• In support of the client’s treatment plan and the wraparound plan of care, provide education, advocacy, crisis intervention, case management, rehabilitation, and other therapeutic services in a community-based fashion as they navigate through the systems of care
• Utilizes supervision, consultation, and training to provide high quality services to families, including evidence-based parenting curriculum and high fidelity wraparound
• Locate, coordinate and develop linguistically and culturally diverse informal and formal resources and networks for families in the communities where they reside
• Appropriately share personal story to enhance engagement with families and increase awareness of clinical staff about parenting challenges and difficulties maneuvering the ‘systems’, and maintain appropriate professional boundaries with families
• Provides culturally competent education and hands-on coaching to parents to help them better understand how the "systems" work, and the process of accessing community resources in their area
• Triage crisis situations with team members, including doing basic risk assessments, safety planning, and connecting to resources to maintain safety in the home, school, and community
• Assists parents in connection to needed behavioral health services
• Coordinates treatment with referring parties and outside resources including schools, psychiatrists, support groups, child care, government assistance, family advocacy programs, and others as appropriate. Participates in child and family team meetings
• Maintains accurate, timely, and complete case records per Medi-Cal requirements and SDCC policies and procedures
• Maintains clear, effective, and open communication between multi-disciplinary clinical staff, and administrative personnel within and between SDCC programs
• Encourage involvement of parents in our Program Advisory Group (PAG) and WrapWorks events
• Availability to work several evenings a week
• Fulfills all required/assigned training including training in high fidelity wraparound, roadmap trainings, SDCC Partners Training, applicable EBP trainings, cultural competency, and HIPAA
• Maintains certified peer support specialist certification, if applicable
• Assist in translation of documents from English to Spanish, and in coordination of care with mono-lingual Spanish families, as needed
• All other duties as assigned

LANGUAGE SKILLS

Ability to read, analyze, and interpret medical records, journals, reports, and legal documents; Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community; Ability to effectively present information to management and public groups.

REASONING ABILITY

Ability to read, analyze, and interpret medical records, journals, reports, and legal documents; Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community; Ability to effectively present information to management and public group.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hand to finger; or feel; reach with hands and arms; and talk or hear. Due to the emotional instability of the clients the employee may be subjected to kicking, hitting, punching, biting, hair pulling, etc. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. Most services will be provided in or near the homes of the families we serve. Employees are considered essential service providers and will be expected to work with families in need during pandemics or natural disasters.

DIVERSITY STATEMENT

• Actively recruiting, retaining, and supporting diverse staff at all levels of the organization,
• Ensuring that diverse perspectives are included in the development and implementation of policies, practices and services, and that individuals feel empowered to advance our mission within an atmosphere of trust, safety, and respect,
• Encourage and provide access to professional development in order to deliver equitable and culturally informed services to the population we serve.

QualificationsMINIMUM REQUIREMENTS

• Bilingual in English/Spanish
• Valid California Driver’s License and Reliable Transportation (must be willing to utilize personal vehicle for work related responsibilities)
• High School Diploma or GED Equivalent
• Experience as a consumer or caregiver of a consumer of Children’s Behavioral Health Services, Child Welfare Services, the juvenile justice system, Regional Center, or Special Education
• Excellent verbal and written communication skills, and the ability to work effectively within a multi-disciplinary team

PREFERRED QUALIFICATIONS

• Associates or Bachelor's Degree from an accredited university
• Prior experience working in a high fidelity wraparound program or as a parent educator/advocate
• Proficient in SmartCare (online medical records system)
• Certified Peer Support Certification