Parent Partner

Nexus-Family-Healing; Fargo (ND); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Comprehensive benefits

PTO 4 weeks

Holiday pay

Health Insurance

Vision & Dental

401K

Talkspace Therapy

Hinge Health

Carrot Fertility

Tuition assistance

Job summary

Nexus Family Healing in Fargo, ND is seeking a dedicated Parent Partner to support families in our Treatment & Foster Care program on-site. The role involves trauma-informed, family-guided peer support, building relationships with families and service providers, coordinating resources, and advocating to reduce bias and barriers for caregivers.

This on-site role offers a Monday–Friday schedule with $20–$22 hourly pay, comprehensive benefits, and opportunities for parent skill-building education

Qualifications

• High School diploma or equivalent is required.
• Prior experience as the legal guardian or caregiver of a child with emotional, behavioral, or mental health challenges is required.
• Successful background check is required.
• Willing to complete the Department of Human Services-Approved Certified Family Peer Specialist Training and certificate exam.

Responsibilities

• Manages and coordinates positive family involvement in the treatment process using trauma-informed, strength-based, and client-driven engagement techniques.
• Creates community relationships to enhance resource and referral opportunities for the youth and their family and/or caretakers.
• Connects with families immediately upon referral to engage and build involvement.
• Participates in the initial family information-gathering and assessment process to help identify needs and assist in development of treatment goals.
• Works with families, caregivers, and treatment team to support individualized family plans and treatment goals.
• Attends and participates in meetings to provide support and information to teams and families.
• Provides advocacy for families during treatment and with outside providers involved in the family’s life.
• Delivers consultation and training to treatment team members to enhance family-driven care and engagement techniques.

Skills

Trauma-informed approach

Advocacy

Community outreach

Relationship building

Client-driven engagement

Education

High School diploma or equivalent

Job description

Description

Nexus-Family Healing is currently looking to add to add a Parent Partner to our local Treatment & Foster Care team. Candidates will be supporting the Fargo, ND area!

“At Nexus Family Healing, we embrace diversity, promote equity, and foster inclusion. As a national mental health organization, we serve a diverse group of youth and families, and we strive for our workforce to support and represent that diversity.”

Position Summary

Our Parent Partner provides active, hands‑on, trauma‑informed, and family‑guided peer support to parents of youth receiving services while collaborating with families, team members and service providers. The Parent Partner’s role is to increase family involvement within the program, connecting families to formal and informal resources, and advocating for families to decrease unintentional, programmatic, and institutional bias toward caregivers.

Schedule/Pay/Location

• On‑site (community based) in Fargo, ND
• Some flexibility in scheduling based upon client needs
• Monday‑Friday work schedule
• $20-$22 hourly

Benefits

• Comprehensive benefit package
• Generous Paid Time Off (4 weeks)
• HOLIDAY's Paid
• Health Insurance
• Vision and Dental
• 401K
• NEW - Talkspace Therapy Benefit for the whole family
• NEW - Hinge Health Benefit for the whole family
• NEW - Carrot Fertility Benefit
• Tuition assistance and training opportunities

Primary responsibilities

• Manages and coordinates positive family involvement in the treatment process using trauma‑informed, strength‑based, and client‑driven engagement techniques.
• Creates community relationships to enhance resource and referral opportunities for the youth and their family and/or caretakers.
• Connects with families immediately upon referral to engage and build involvement.
• Participates in the initial family information‑gathering and assessment process to help identify needs, orient the family and youth program, and assist in the development of treatment goals by recommending actions, accommodations, and services for youth and their family members
• Works with families, caregivers, and treatment team members and all informal and formal supports to assist and support individualized family plans and treatment goals to ensure successful family involvement, advocacy, representation, and resources (to include housing, financial and food resources) are provided during and post treatment.
• Attends and participates in a variety of meetings – including, but not limited to, treatment planning meetings, clinical staffing, team meetings, court review hearings, team decision‑making, and IEP – to provide support and information to teams and families.
• Provides and assists with ongoing advocacy for families during the treatment process and with outside providers involved in the family’s life. Role models and coaches’ skills so that family can learn to advocate for themselves.
• Delivers consultation and training to treatment team members to enhance the delivery of family‑driven care and positive family engagement techniques, as needed.
• Provides parent skill building education, consultation, role modeling through individual and group counseling with families; leads/co‑leads parent support groups.
• Provides monitoring of court‑ordered visits between youth and family member(s) as needed; provide visit feedback to the clinician, treatment team members, and county personnel.
• Acts as a resource for families during family time responds to family crisis in a prompt, effective and collaborative manner. Follows‑up and problem solves with families to address concerns during family time.
• Coordinates and conducts family‑finding activities to help youth establish a strong support network and support permanency as needed.
• Submits timely documentation in the electronic health record regarding work with families.
• Facilitates the linking of youth and families with appropriate community services, and follow‑ups. Consults and collaborates with community services to ensure families receive appropriate services, and work with families to help them make and keep appointments.
• Meets with the family and youth (electronically or in‑person) at a minimum of one time per‑month, 6‑ months post discharge from residential care. Ideally frequency will be increased for the first three months post discharge to include meeting with the family or youth one time every one to two weeks for the first three months of the six months of required aftercare services.
• Coordinates the distribution and completion of family and youth satisfaction surveys.
• Recognize and value cultural differences in all aspects of work and service delivery
• Conducts discharge follow‑up calls to inquire about sustained success following care.

Qualifications

• High School diploma or equivalent and must be at least 21 years of age
• Must have prior experience as the legal guardian or caregiver of a child with emotional, behavioral, or mental health challenges
• Must have experience with Children’s Mental Health systems such as: DHS, DOC, social services, probation, or the Department of Mental Health
• Completion of a successful background check
• Currently have or be willing to successfully complete the Department of Human Services-Approved Certified Family Peer Specialist Training and certificate exam
• Valid driver’s license required
• Must meet state regulating agency and Nexus Home Office driving requirements
• Must have the ability to build strong relationships with diverse individuals or communities and understand their unique needs and challenges.
• Must be open to meeting the cultural needs of individuals or communities, considering factors such as language, traditions, and values.

Nice to Have

• College coursework in behavioral/mental health field
• Experience working with families and trauma‑exposed children or adolescents

Travel

Regular use of personal vehicle for local travel will be required as needed for the transportation of clients and families.

ICARE Values & Behavioral Competencies

• Innovation: Leading the way and implementing creative, cutting‑edge ideas and approaches.
• Compassion: Listening, honoring differences, and showing respect, kindness, empathy care, and concern.
• Agility: Exhibiting flexibility and adapting quickly.
• Responsiveness: Being quick, positive, and accurate.
• Excellence: Demonstrating quality results that surpass ordinary standards.

Commitment to Diversity, Equity, & Inclusion

At Nexus Family Healing, we not only support diversity - we celebrate it and rely on it for the betterment of our employees, our services, and our impact on the community. We strive to provide the best quality care for our youth and the best work environment for our employees through an inclusive team culture. Nexus Family Healing is proud to be an equal opportunity, affirmative action employer.