Residential
Parent/Baby Program Supervisor
Job Summary, Position Details & Job Description
JOB SUMMARY
- Job Title: Parent/Baby Program Supervisor
- Department: Campus Programs
- Reports To: Residential Program Coordinator
- Beginning Pay Range: 54,000-59,000
- Classification: Full Time Salaried- Exempt
POSTING DETAILS
- Display Name: Parent/Baby Program Supervisor
- Temporary/Permanent: Permanent
- Division: Campus Programs
- Class Status: FT Salaried- Eligible
- Prog./ Dept.: Residential
- PTO Level: Level I
- Job Title: Program Supervisor
- Salary/Wage Range: 54-59,000
- Reports To: Residential Program Coordinator
- Pay Grade: 17
- Supervises: YDS
- Branch #: 7016
- Campus: Knapp
- Dept. Code:
JOB DESCRIPTION
MISSION STATEMENT:To help children and empower families by providing safety, advocacy, and support.
VISION: A safe, nurturing home for every child, a supportive community for every family.
VALUES:
- Exceptional Service: Client-focused and teaming at the center of our work.
- Equity, Diversity, & Inclusion: All are welcomed, valued, and belong.
- Excellence: Ongoing commitment to learning and improvement.
- Integrity: Responsibility and ownership of our actions and results.
- Creativity: Imagination, innovation, and intelligent risk taking.
- Passion: Relentless positive energy toward our mission and vision.
SANCTUARY COMMITMENTS:
- Nonviolence:Maintainingsafety for all members of the community.
- Emotional Intelligence: Managing emotions so wedon'thurt ourselves or others.
- Social Learning: Together weaccomplish more, we care for one another.
- Democracy: Everyone has a voice, not necessarily a vote.
- Open Communication: Respecting and sharing ideas of our team.
- Social Responsibility: Say what you mean,don'tbe mean when you say it.
- Growth & Change: Creating hope for ourselves and the people we serve.
POSITION SUMMARY
TheParent/BabyProgramSupervisoris responsible forsupervising Youth Development Specialists (YDS)and overseeingthe implementation and ongoing daily activities in the Parent/Baby residential program. This position will develop and cultivate a robust community partnership function where parenting youth have opportunities for frequent engagement with external programs to ensure ongoing support in their parenting journey once they discharge from the program.Program Supervisors support staff in keepingyouth (and their children)physically and emotionally safewhileproviding exceptional service according to established plans and regulatory standards.Program SupervisorsensuretheYouth DevelopmentSpecialistsare engaging in activities and furthering the impact of treatment goals, specifically ensuring youth and their children experience opportunities for community engagement.This role requires an ability to develop therapeutic relationships withyouth, engage and supportstaff,and partner with internal and external colleagues.This position also requires the ability to be flexible in scheduling and provide on-call crisis support.
ESSENTIAL RESPONSIBILITIES
- Direct supervision of YDS including regular performance management, individual supervision, and coachingin accordance withestablished Agency policies and practice.
- Ensure all documentation and paperworkis accurately completed
- Support onboardingand training of youthdevelopment specialists
- Coach and modelSanctuarywith daily tasks, program development, and staff/youth engagement.
- Ensure medications are accurately distributedin accordance withDABSJ policies and procedures.
- Ability to be available foron-callduties.
- Model and coach de-escalation and coping skills forYouth Development Specialists.
- Ensure restrictive interventions are done according to agency and state policies, practices, and procedures.
- Attend all required meetings.
- Facilitate a therapeutic environment that focuses on the youth's treatment plan using a trauma-responsive approach.
- Provide program leadership for staff.
- Facilitate a culture of exceptional client care which meets or exceeds contract, licensing, and accreditation standards.
- Provide coaching and leadership for development specialists including strategies that build capacity to respond effectively to the needs of the youth.
- Participate in interviewingyouthdevelopment specialistcandidates.
- Develop andmaintaina working knowledge and understanding of all relevant contract, accreditation, and regulatory standards and ensure the work of development specialistsmeets those standards.
- Cultivate community partnerships with other youth serving organizations, with specific emphasis on programs tailored to parenting youth.
- Develop andmaintaineffective working relationships with colleagues.
- Perform other Agency responsibilities asset forth inAgency personnel policies as amended.
Supervision Received: General Direction - Plans and arranges own work. Uses a wide range of procedures to accomplish assigned objectives.
Supervisory Responsibilities: Basic supervision - Determines work assignments, priorities, and procedures for team members; ensuring the quality and quantity of work. Provides recommendations and feedback on employee life-cycle activities including hiring, training, promotions, perform
MINIMUM QUALIFICATIONS
- Bachelor's degree in relevant Human Services field.
- 2 years of experience providing direct care in a Child Caring Institution.
- Demonstrated skills in program development, preferably in a human service organization.
- Experience in cultivating community partnerships and cross-organization collaborative projects.
- Demonstrated understanding of the strengths, needs,challenges,and resilience of children,youth,and families.
- Demonstrated experience or ability to work with school, court, behavioral health, and child welfare partners.
- Demonstrated ability to work successfully in a rapidlychanging, fast paced, high intensity environment.
- Ability to work a flexible schedule according to the needs of theprogram.
- Proficiency with Microsoft Office and basic competence in computer use and electronic case management and clinical record systems.
- Valid driver's license,good drivingrecordand adequate insurance with a reliable vehicle available.
- Demonstrated cultural awareness to the diversity of client's socioeconomic and cultural experiences with the ability to establish meaningful relationships with people from various cultures.
- Satisfactorily meet background screening standards.
- Positive acceptance of supervision to learn and be trained in job-related functions.
- Become familiar with and follow the code of ethics and agree to abide by the related Agency standards.
- Commitment to the Agency's mission, philosophy, and values.
CORE COMPETENCIES
- Communication: Ability to effectively receive and express ideas, both written and verbal; using clear and concise vocabulary and active listening skills. Ability to communicate with small and large groups and ability to communicate with all.
- Planning and Organizing: Ability to set priorities and allocate resources properly in order to effectively achieve work responsibilities and objectives.
- Teamwork: Effectively interacts with people by being able to share and receive information that supports team goals.
- Leadership: Ability to motivate and guide others to ensure performance in accordance with clear expectations and goals; providing timely guidance and feedback.
- Integrity: Ability to adhere to organization policies and procedures, acting in a fair and just manner while maintaining confidentiality.
PHYSICAL REQUIREMENTS
- None
- Less than 2 hours
- 2 to 5 hours
- 5+ hours
- Work in stationary position
- Move about work area
- Use hands/fingers to handle or feel
- Reach with hands and arms
- Ascend/Descend (stairs/ladder/etc.)
- Bend, stoop, kneel, crouch, or crawl
- Communicate with various parties
- Detect flavors or smells
- Move containers up to 40 pounds
- Visual acuity
- Read and understand written word
- Drive/Travel
- Operate computer and general office machines
- Operate machines or material handling equipment
ENVIRONMENTAL CONDITIONS
- None
- Less than 2 hours
- 2 to 5 hours
- 5+ hours
- Office Environment: No exposure to extreme heat, cold, noise, chemicals, or hazardous equipment.
- Manufacturing Environment: Exposure to dust, oil, various chemicals, solvents, or fumes.
- Medical Environment: Exposure to body fluids, radiation, medical equipment, solvents, or chemicals.
- Noise: Exposure to constant or intermittent extreme sounds.
- Temperature: Exposure to extreme heat or cold either indoors or outside.
D.A. Blodgett - St. Johns is an equal opportunity employer and will not discriminate against employees or applicants for employment. DABSJ does not discriminate on the basis of race, including but not limited to hair texture and protective hairstyles such as braids, locks and twists; culture, ethnicity, religion, national origin, age, gender, sexual orientation, gender identity or expression, height, weight, marital status, veteran status, socio-economic status, disability, or other legally-protected characteristics as required by law.
This job description does not list all duties of the job. Employees may be asked by management to perform other duties as needed. The Company reserves the right to revise this job description at any time. This job description is not a contract for employment and does not infringe upon the Company's at will employment status.