Campus Wide Supervisor

D. A. Blodgett - St John's; Grand Rapids (MI); On-site; USD 52,000 - 59,000; Full time

Job summary

D.A. Blodgett - St. John's seeks a Campus-Wide Supervisor to build relationships with youth in residential and independent living programs, understand safety plans, and apply de-escalation techniques.

The role involves coaching staff, developing trainings, and ensuring quality treatment plan implementation. The position requires strong documentation, collaboration with multidisciplinary teams, and adherence to agency policies, state and contract requirements, including crisis management

Qualifications

• Bachelor’s degree in a relevant Human Services or related field, or equivalent experience.
• Minimum of 2 years’ experience childcare institution.
• Experience working with school, court, behavioral health, and child welfare partners.
• Ability to work in a fast-paced, high-intensity environment.
• Flexible schedule to meet agency needs.
• Proficiency with MS Office and electronic case management systems.

Responsibilities

• De-escalation and crisis management across campus.
• Primary decision maker on campus for immediate needs.
• Ensure all documentation and paperwork is completed according to policy.
• Support and model Sanctuary commitments.
• Assure medications are distributed in accordance with policies.
• Model trauma-responsive and strength-based interventions for Youth Development Specialists.
• Ensure all restraints are performed per policy and state requirements.
• Attend supervisor meetings and address youth grievances promptly.
• Provide program leadership in afternoons/evenings and weekends.
• Foster a culture of exceptional client care meeting standards.

Skills

De-escalation

Crisis management

Documentation

Staff training

Trauma-informed care

Staff supervision

Microsoft Office

Education

Bachelor’s degree in a relevant Human Services or related field

Tools

Electronic case management systems

Job description

Description

Job Title: Campus Wide Supervisor

Department & Division: Campus Programs

Reports To: Campus Program Coordinator

Beginning Pay Range: $52- $59,000

Classification: Full Time, Salaried, Exempt

D.A. Blodgett- St. John’s

D.A. Blodgett - St. John's is a nonprofit organization dedicated to strengthening children and families through a comprehensive continuum of care, including, but not limited to; counseling, family preservation, foster care, adoption, and residential treatment. Guided by the belief that children thrive best with their families whenever safety can be ensured, the organization delivers compassionate, evidence-based services designed to promote healing, stability, and long-term success. Primarily serving children, youth, and families in the greater Grand Rapids area, with select programs reaching communities across Michigan, D.A. Blodgett - St. John's is committed to creating brighter futures through prevention, intervention, and lifelong support. Rooted in dignity, equity, and belonging, the organization is dedicated to providing an inclusive and welcoming environment where all children, all families, and all individuals are valued, supported, and empowered.

Mission Statement

To help children and empower families by providing safety, advocacy, and support.

Vision

A safe, nurturing home for every child, a supportive community for every family.

Values

• Exceptional Service: Client-focused and teaming at the center of our work.
• Equity, Diversity, & Inclusion: All are welcomed, valued, and belong.
• Excellence: Ongoing commitment to learning and improvement.
• Integrity: Responsibility and ownership of our actions and results.
• Creativity: Imagination, innovation, and intelligent risk taking.
• Passion: Relentless positive energy toward our mission and vision.

Sanctuary & Culture Commitments

• Nonviolence: Maintaining safety for all members of the community.
• Emotional Intelligence: Managing emotions so we don’t hurt ourselves or others.
• Social Learning: Together we accomplish more, we care for one another.
• Democracy: Everyone has a voice, not necessarily a vote.
• Open Communication: Respecting and sharing ideas of our team.
• Social Responsibility: Say what you mean, don’t be mean when you say it.
• Growth & Change: Creating hope for ourselves and the people we serve.
• Cultural Humility: We approach difference with openness, curiosity, and an ongoing commitment to learning.?
• Trauma-Responsive Practices: We recognize the impact of trauma and work to minimize harm, promote agency and support healing.?
• Identity Safety: We honor and respect the intersecting identities people hold, and we work to prevent identity-harm or discrimination.?
• Anti-Racism: We work actively to recognize and interrupt bias, discrimination, and systemic inequities in our work and interactions.?

Position Summary

The Campus-Wide Supervisor is responsible for developing relationships with youth in the residential and independent living programs. The Campus Wide Supervisor must understand safety plans and major triggers for each youth as well as possess strong de-escalation techniques and coping strategies for youth. The Campus Wide Supervisor is required to develop professional relationships with staff and multidisciplinary treatment teams, identify training needs for existing and new staff, as well as coach, train, and provide clear feedback to staff. The Campus Wide Supervisor will collaborate with the division leaders and team members on effective implementation of treatment plans and behavior interventions. Adequately completing documentation and reports according to DABSJ policy and procedures along with state and contract requirements is critical. This position will provide clear direction to staff in crisis management situations as well as reassigning staff to address dynamic staffing needs.

ESSENTIAL RESPONSIBILITIES

• De-escalation and crisis management across campus.
• Primary decision maker on campus for immediate needs.
• Ensures all documentation and paperwork is accurately completed according to policy and procedure
• Support and model the ongoing implementation of Sanctuary.
• Assure medications are accurately distributed in accordance with agency policies and procedures.
• Model and coach trauma responsive and strength-based interventions for Youth Development Specialists.
• Ensure all physical restraints are done according to DABSJ and state policies, practices and procedures. Must be physically present for all restrictive interventions unless an emergency situation arose in which physical presence was not possible.
• Attend all supervisor meetings.
• Address all youth grievances in a timely manner in accordance with the requirements of licensing, PREA and contract.
• Ability to provide program leadership within the houses regularly in the afternoons and evenings, and weekends.
• Facilitate a culture of exceptional client care which meets or exceeds contract, licensing and accreditation standards.
• Report any deviation trends away from established policies and procedures immediately to program leaders to reduce critical incidents.
• Develop and maintain a working knowledge and understanding of all relevant contract, accreditation, and regulatory standards and assure the work of YDS staff meets those standards.
• Develop and maintain effective working relationships with colleagues.
• Self-starter who can identify challenges and be self-directed in developing solutions.
• Perform other Agency responsibilities as set forth in Agency personnel policies as amended.

Supervision Received

General Direction - Plans and arranges own work. Uses a wide range of procedures to accomplish assigned objectives.

Supervisory Responsibilities

Basic supervision - Determines work assignments, priorities, and procedures for team members; ensuring the quality and quantity of work. Provides recommendations and feedback on employee life-cycle activities including hiring, training, promotions, perform

MINIMUM QUALIFICATIONS

• Bachelor’s degree in a relevant Human Services or related field, or equivalent experience.
• Minimum of 2 years’ experience childcare institution.
• Demonstrated understanding of the strengths, needs, challenges and resilience of youth and families.
• Demonstrated experience or ability to work with school, court, behavioral health, and child welfare partners.
• Demonstrated ability to work and thrive in a rapidly changing, fast paced, high intensity environment.
• Experience providing quick decision making in high-stress environments.
• Ability to work a flexible schedule according to the needs of the Agency.
• Above average proficiency with Microsoft Office and electronic case management and clinical record systems.
• Demonstrated compatibility working in an environment that demands the highest levels of collaboration, cooperation, communication, participation, trust, respect, and mutual accountability and responsiveness to leadership supervision.

CORE COMPETENCIES

• Team Work: Effectively interacts with people by being able to share and receive information that supports team goals.
• Decision Making: Ability to select and commit to an effective course of action by understanding issues, comparing solutions and drawing conclusions to resolve problems.
• Adaptability: Ability to fit into a changing work environment, priorities or organization needs by staying open-minded and being able to change based of new information.
• Decision Making: Ability to select and commit to an effective course of action by understanding issues, comparing solutions and drawing conclusions to resolve problems.
• Reliability: Ability to be dependable, trustworthy, and committed to doing the best job possible and completing work in a timely and consistent manner.
• Communication: Ability to effectively receive and express ideas, both written and verbal; using clear and concise vocabulary and active listening skills. Ability to communicate with small and large groups and ability to communicate with all.

DABSJ strives to be a fully inclusive organization as we support a diverse group of children and families. We are building a diverse team that represents our customers and our community and recognize that each of us brings a unique perspective to the organization. We welcome differing thoughts, faiths, beliefs, groups, and lived experiences. The diversity and differences of each team member, foster parent, adoptive parent, child, and family make us #DABSJstrongertogether for children and families.

DABSJ is an equal opportunity, at-will employer, and will not discriminate against employees or applicants for employment. DABSJ does not discriminate on the basis of race, including but not limited to hair texture and protective hairstyles such as braids, locks and twists; culture, ethnicity, religion, national origin, age, gender, sexual orientation, gender identity or expression, height, weight, marital status, veteran status, socio-economic status, disability, or other legally-protected characteristics as required by law.

This job description does not list all duties of the job. Employees may be asked by management to perform other duties as needed. The Company reserves the right to revise this job description at any time. This job description is not a contract for employment and does not infringe upon the Company’s at will employment status.