Paratransit Driver

Keolis North America Inc.; Pittsfield (MA); On-site; USD 25,000 - 33,000; Full time

Job summary

Keolis North America Inc. in Pittsfield, MA is seeking a Paratransit Driver to safely operate paratransit vehicles and transport riders with varying mobility needs to scheduled destinations.

You will assist passengers boarding and exiting, secure mobility devices, maintain trip logs, communicate with dispatch, perform basic vehicle inspections, and provide courteous, reliable service on shift patterns that may include early mornings, evenings, weekends, or holidays.

Qualifications

• Experience with Truck Driving and familiarity with Truck safety and handling.
• Excellent communication skills to interact clearly with passengers, dispatch and team members.
• Customer service skills to provide respectful, patient assistance to riders with diverse needs.
• Valid driver’s license with a safe driving record and ability to pass background checks and drug screenings.
• Ability to lift, assist, and safely secure mobility devices and support passengers with varying physical abilities.
• Knowledge of local roads and traffic laws, with a commitment to safety and punctuality.
• Reliability, professionalism, and the ability to work assigned shifts, including early mornings, evenings, weekends, or holidays.

Responsibilities

• Safely operate paratransit vehicles to transport passengers to and from scheduled destinations.
• Assist passengers with boarding and exiting vehicles and secure mobility devices.
• Follow assigned routes and schedules; communicate effectively with dispatch and respond to schedule changes.
• Maintain accurate trip logs and report any service issues or maintenance needs.
• Provide courteous, respectful service to all riders and adhere to safety regulations.

Job description

Company Description

Keolis North America Inc. is a leading provider of passenger transportation services across the U.S. and Canada, carrying millions of riders each year by train, bus, and ADA paratransit through public contracts nationwide. The company delivers comprehensive transportation solutions that include fleet management and maintenance, logistics, and routing services. Keolis focuses on safe, reliable, and accessible mobility for diverse communities. Team members are supported by professional training, established safety standards, and operational best practices. The organization offers opportunities to contribute to essential public transportation services and grow within a dynamic, service-oriented environment.

Role Description

The Paratransit Driver role is a full-time, on-site position based in Pittsfield, MA. This role is responsible for safely operating paratransit vehicles to transport passengers with varying mobility needs to and from scheduled destinations. Day-to-day tasks include assisting passengers with boarding and exiting vehicles, securing mobility devices, following assigned routes and schedules, and adhering to all traffic and safety regulations. The Paratransit Driver will maintain accurate trip logs, communicate effectively with dispatch, and respond professionally to schedule changes or service issues. The role also involves performing basic vehicle inspections, reporting maintenance needs, and providing courteous, respectful service to all passengers.

Qualifications

• Candidates should possess strong vehicle operation skills, including experience with Truck Driving and familiarity with Truck safety and handling.
• Candidates should possess appropriate licensing credentials, such as CDL Class A or equivalent commercial driving qualifications as required by local regulations.
• Candidates should possess excellent Communication skills to interact clearly with passengers, dispatch, and team members.
• Candidates should possess Customer Service skills to provide respectful, patient, and supportive assistance to riders with diverse needs.
• Valid driver’s license with a safe driving record and the ability to pass required background checks and drug screenings.
• Ability to lift, assist, and safely secure mobility devices and support passengers with varying physical abilities.
• Knowledge of local roads and traffic laws, with a commitment to safety and punctuality.
• Reliability, professionalism, and the ability to work assigned shifts, including early mornings, evenings, weekends, or holidays as needed.