Paraplanner

Middlebrook Wealth; Staunton (VA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Life and disability insurance

Voluntary benefits

MyPath Perks Discount Marketplace

3% Safe Harbor retirement contribution

Job summary

Middlebrook Wealth in Staunton/Charlottesville is seeking a Paraplanner to support the advisory team with financial planning, account servicing, and client communication. The role focuses on delivering a high-quality client experience within firm processes and regulatory standards.

The ideal candidate combines planning knowledge with technology proficiency, is coachable, organized, and able to work independently while collaborating with colleagues.

Qualifications

• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• High level of professionalism, emotional intelligence, and client service mindset.
• Strong written and verbal communication skills.
• Comfortable working independently and taking ownership of outcomes.
• Solid computer skills and confidence learning new technology.
• Detail-oriented, proactive, and solution-focused.
• Experience supporting IRA to Roth conversion workflows, including coordination, documentation, and communication across client accounts and internal teams.

Responsibilities

• Support assigned client relationships by assisting the advisory team with day-to-day service, follow-through, and communication
• Interact daily with clients via phone, email, and virtual or in-person meetings
• Respond promptly and professionally to client inquiries, requests, and concerns
• Coordinate with external professionals (CPAs, attorneys, insurance providers) as needed
• Send meeting summaries and ensure follow-through on all action items
• Create, update, and maintain personalized financial plans
• Identify planning opportunities including Roth conversions and IRA strategies, Employer retirement plans and rollovers, 529 education savings, Life insurance needs
• Explain financial concepts clearly, including risk tolerance scores, stock-to-bond allocations, long-term return expectations and potential downside risk
• Confidently navigate and utilize multiple financial planning and client management platforms
• Use firm systems daily, including Outlook, Wealthbox CRM, Box.com, and custodians’ back-office platforms
• Training will be provided, but baseline technical proficiency and comfort learning new systems is required

Skills

Client relationship management

Financial planning knowledge

Technology proficiency

Communication skills

Independent worker

Education

SIE

Series 7 & 66

Series 65

Job description

Location: Staunton, VA and Charlottesville, VA

Compensation: $70,000-$95,000 Annually (based on experience)

Schedule: Monday–Thursday, 8:30 AM – 4:30 PM, Friday, 8:30 AM – 4:00 PM (Full-time)

Position Overview:

The Paraplanner is a client-facing support role that works closely with the advisory team to deliver a high-quality experience to assigned clients. This role assists with financial planning, account servicing, implementation, and ongoing client communication while operating within established firm processes, investment models, and compliance standards.

This position requires a strong blend of financial planning knowledge, technology proficiency, execution discipline, and personal accountability. The ideal candidate is organized, coachable, and comfortable working independently while collaborating effectively within a team environment. They are open to feedback, adaptable to evolving responsibilities and processes, and willing to support a variety of client service, operational, and administrative needs in a collaborative team environment.

Licenses/Certifications:

• Required at hire: SIE, Series 7 and Series 66 or
• Required at hire: Series 65

Key Responsibilities:

Client Relationship Management

• Support assigned client relationships by assisting the advisory team with day-to-day service, follow-through, and communication
• Interact daily with clients via phone, email, and virtual or in-person meetings
• Respond promptly and professionally to client inquiries, requests, and concerns
• Coordinate with external professionals (CPAs, attorneys, insurance providers) as needed
• Send meeting summaries and ensure follow-through on all action items
• Create, update, and maintain personalized financial plans
• Identify planning opportunities including (but not limited to): Roth conversions and IRA strategies, Employer retirement plans and rollovers, 529 education savings, Life insurance needs (term vs. permanent concepts)
• Explain financial concepts clearly, including Risk tolerance scores, stock-to-bond allocations, long-term return expectations and potential downside risk
• Confidently navigate and utilize multiple financial planning and client management platforms, including but not limited to: RightCapital, Holistiplan, Wealth.com
• Use firm systems daily, including Microsoft Outlook, Wealthbox CRM, Box.com, various custodians’ CRM and back-office platforms
• Training will be provided, but baseline technical proficiency and comfort learning new systems is required

Account Servicing & Operations

• Open, maintain, and service client accounts in compliance with firm and regulatory requirements
• Collect and process client documentation accurately and in a timely manner
• Place and follow up on client transactions where registered
• Monitor outstanding items and proactively resolve issues
• Ensure client records, files, and paperwork remain current and compliant
• Willingness to support a variety of client service, operational, and administrative needs in a collaborative team environment

Compliance & Professional Development

• Maintain all required registrations, licenses, and continuing education
• Adhere to firm policies, procedures, and risk management standards
• Participate in ongoing training, cross-training, and firm initiatives
• Perform additional duties as assigned

Qualifications & Skills

• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment
• High level of professionalism, emotional intelligence, and client service mindset
• Strong written and verbal communication skills
• Comfortable working independently and taking ownership of outcomes
• Solid computer skills and confidence learning new technology
• Detail-oriented, proactive, and solution-focused
• Experience supporting IRA to Roth conversion workflows, including coordination, documentation, and communication across client accounts and internal teams

What Success Looks Like in This Role

• Clients feel supported, informed, and confident in their financial plan
• Tasks are followed through completely and on time
• Technology is used efficiently to support planning and service
• The Paraplanner takes ownership of assigned responsibilities and contributes to a seamless client experience
• Willingness to help wherever needed to support clients and the team
• Maintains positive, professional working relationships with staff and contributes to a respectful, team-oriented environment
• Brings a solutions-focused, positive attitude to daily responsibilities and team interactions
• Comprehensive medical, dental, and vision coverage
• Employer-paid life and disability insurance
• Voluntary benefits available (accident, critical illness, hospital indemnity)
• Access to MyPath Perks Discount Marketplace
• 3% Safe Harbor Employer Contribution to retirement plan (non-matching)