Providing Superior Emergency and Transportation Services to Those in Need.
Position: Paramedic Critical Care/Specialty Care Paramedic
Location: Indianapolis, IN
Department: Field Operations
FLSA Status: Non-Exempt
Trans-Care thrives as a “customer service” culture. We define the “customer” differently than some in our industry in that we consider not only our patients our customers, but also the people who ask for our help in transporting the patient from one place to another. We offer superior customer services not just in the ambulance but also on the telephone, through scheduling software, and true partnerships with facilities and healthcare providers.
A Critical Care/Specialty Care EMT-Paramedic provides the highest level of medical care and transportation to patients who access the EMS System. The Paramedic brings the hospital Emergency Department to the patient’s side and acts as the eyes and ears of the emergency room physician. In a non-emergency situation, the medical response team provides transportation to patients who require an ambulance because of a medical condition and can continue the treatments that the patient received inside the hospital environment with limited or no interruption during transportation. Teamwork at Trans-Care is pivotal to a strong EMS system.
What are the Job requirements?
To apply for the Critical Care/Specialty Care Paramedic position, you must have the following:
- Valid IN State Driver’s License
- State of Indiana EMT-Paramedic Certification
- Current CPR Certification
- Current ACLS Certification
- Current PALS Certification
- CCP-C or FP-C Certification (IBSC) within 6 months of hiring (employer will assist)
- Pass State of Indiana Criminal Background Check
- Pass Indiana BMV Motor Vehicle Report
What will I do as a Critical Care/Specialty Care EMT-Paramedic?
The Critical Care/Specialty Care EMT-Paramedic provides the highest level of medical care and transportation to patients who access the EMS System. The Paramedic brings the hospital Emergency Department to the patient’s side and acts as the eyes and ears of the emergency room physician. In a non-emergency situation, the medical response team provides transportation to patients who require an ambulance because of a medical condition and can continue the treatments that the patient received inside the hospital environment with limited or no interruption during transportation.
Job Duties:
- The Critical Care/Specialty Care EMT-Paramedic will satisfactorily perform all skills and procedures as designed by the Indiana EMS Commission curriculum.
- The Critical Care/Specialty Care EMT-Paramedic will satisfactorily meet the requirements of Trans-Care’s Medical Direction for affiliation and clinical oversight.
- While on duty, the Critical Care/Specialty Care EMT-Paramedic will practice his or her skills and fulfill his or her duties within the Standard of Care Protocol, any physician order, and any direction by a higher medical authority.
- The Critical Care/Specialty Care EMT-Paramedic will make himself/herself familiar with, know and follow all Trans-Care’s policies and procedures.
- The Critical Care/Specialty Care EMT-Paramedic will respond to EMS calls as assigned by the communications center observing the policies of Trans-Care on “out of chute” and “end of shift” time.
- The Critical Care/Specialty Care EMT-Paramedic will operate and oversee the operation of his or her partner of the assigned vehicle under the rules of the State of Indiana and the policies of Trans-Care.
- The Critical Care/Specialty Care EMT-Paramedic will know and follow all Trans-Care policies and procedures regarding normal operations and treat all Trans-Care customers, patients, fellow employees and/or vendors with honesty and respect according to Trans-Care’s Code of Conduct.
- The Critical Care/Specialty Care EMT-Paramedic will observe a strict standard of patient confidentiality regarding the access, possession or transmission of Personal health information (PHI) per Trans-Care’s privacy policies designed to protect such information from access by unauthorized persons.
- The Critical Care/Specialty Care EMT-Paramedic will safeguard the privacy of all patient protected health information in accordance with Trans-Care privacy policies, procedures and practices, as requested by federal and state law, and in accordance with Trans-Care policies of professionalism as a health care provider.
- The Critical Care/Specialty Care EMT-Paramedic will report any concerns regarding real or possible breach of policies and procedures regarding patient confidential information and any observed practices by fellow employees which appear to violate these policies and/or procedures to the Privacy Officer at his/her earliest opportunity either in person, by email or anonymously as provided by federal regulation.
- The Critical Care/Specialty Care EMT-Paramedic will be courteous and professional at all times while on duty. That shall include interactions with Trans-Care’s customers, its patients, and communications center, and his or her supervisor(s). Attitudes that demonstrate sarcasm, argumentativeness and hostility are not acceptable behaviors.
- Prior to each shift and in accordance with Indiana law, the Critical Care/Specialty Care EMT-Paramedic will account for, check operability of, and be responsible for certifying that all required Advance Life Support equipment is operating, functional and located on her or her assigned unit.
- The Critical Care/Specialty Care EMT-Paramedic will check in, check out, and account for all narcotics as required by state DEA and/or EMT rules and Trans-Care policies and check all medication on board for expiration dates and replace as needed.
- The Critical Care/Specialty Care EMT-Paramedic will maintain his or her in-service education as prescribed by the Indiana State EMT Agency.
- The Critical Care/Specialty Care EMT-Paramedic will operate his or her assigned vehicle and personal conduct under the laws and rules of the State of Indiana and the safety policies of Trans-Care including but not limited to procedures designed to enhance and provide the crew and patient safety at all times.
- The Critical Care/Specialty Care EMT-Paramedic will submit documentation that is complete, accurate and timely prior to leaving his/her shift at the designated time for departure.
- The Critical Care/Specialty Care EMT-Paramedic will help maintain a clean and hazard free work environment by performing such cleaning chores as requested both on and in a vehicle and station.
- The Critical Care/Specialty Care EMT-Paramedic will be responsible to Precept Paramedics and EMT-Basic students and new employees as assigned.
- The Critical Care/Specialty Care EMT-Paramedic will advise of all vehicle problems needing attention or repair and submit the proper report(s) necessary for correction per Trans-Care procedure.
- The Critical Care/Specialty Care EMT-Paramedic will maintain himself/herself in a fit condition to be able to perform lifting, bending, stooping and other associated physical activity without injury.
- The Critical Care/Specialty Care EMT-Paramedic will also perform any reasonably related duties as prescribed by his/her supervisor.
- The Critical Care/Specialty Care EMT-Paramedic will be proficient in the operation of advanced care equipment, including, but not limited to ventilator operation and invasive ventilation, arterial and CVP line monitoring and care, video laryngoscopy, chest tube management, IV pumps and infusion management, knowledgeable assistance to the transport of IABP, ECMO and Impella teams and equipment, and medication administration beyond the scope of routine EMS protocols. All of this in close communications with medical direction.
This description is not intended to be all inclusive and may be modified from time to time as circumstances and business necessities dictate.