Paramedic & Training Lead — Elevate Guest Safety

Entertainment Places; Tampa (FL); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free park admission

Discounts on park tickets

Discounts on food and merchandise

Scholarship opportunities

Exclusive employee events

Job summary

Busch Gardens Tampa Bay is seeking an EMT/Paramedic trainer to certify and mentor ambassadors, using approved SOPs and lesson plans to ensure safety and excellent guest service. You will observe performance, document training, participate in compliance drills, and help maintain a safe, fast-paced environment across assigned areas.

Applicants must be 18+, currently EMT/Paramedic at the park, in good standing, and able to train others in procedures and guest services with strong communication

Qualifications

• Must be at least 18 years old.
• Current EMT/Paramedic at the park and meeting all role requirements.
• In good standing with no severe corrective actions.
• Ability to train ambassadors in procedures, safety and guest services.
• Strong written and verbal communication for exceptional guest service.
• Ability to stay composed, multitask, and adapt in a fast-paced environment.

Responsibilities

• Deliver EMT/Paramedic training using SOPs, lesson plans and resources.
• Certify, test, audit, and document ambassador training per SOPs.
• Ensure ambassadors receive high-quality safety and guest service training.
• Observe performance and continuously augment training as needed.
• Model daily operations and park procedures in all training tasks.
• Support required compliance training, including evacuation drills and OSHA training.
• Maintain a safe work environment and identify hazards.
• Perform other duties as assigned.

Skills

Training delivery

Safety procedures

Guest service

Communication skills

Teamwork

Independence

Education

EMT/Paramedic certification

Job description

Busch Gardens Tampa Bay is seeking an EMT/Paramedic trainer to certify and mentor ambassadors, using approved SOPs and lesson plans to ensure safety and excellent guest service. You will observe performance, document training, participate in compliance drills, and help maintain a safe, fast-paced environment across assigned areas.

Applicants must be 18+, currently EMT/Paramedic at the park, in good standing, and able to train others in procedures and guest services with strong communication